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based on 84376 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no chemicals.
Friendly staff.
Good service.
Great experience. Great Technician. Superior results
Carpet turned out fantastic. Best it has looked since the day we moved in.
I like the fact there isn't any soapy residue and all my area rugs looked like new. I am very happy with the service and the product.
Tech was great and very detailed. Your water left my area rugs and carpet smelling wonderful.
a little more attention to detial while cleaning tile and such.
Your product and representative were excellent!!! However we polish the backs of our shoes as well as the front. I was not notified that you do not move furniture or I would have moved it before you arrived. I feel I got half of my floors cleaned!!!!
Everyhting
your follow up
Wally our service guy was great very informative and knowledgeable I thought he was an owner as a business owner myself I know the value of having people like Wally I hope you do to
The floor is so much cleaner, it looks great.
I appreciated the knowledge of the tech. He was able to identify my carpet and give me tips for keeping it clean as well as getting furniture marks out of the carpet. I wasn't expecting that!
My technician, Jonathan, was very professional and courteous. He was quick to answer any questions about Zerorez, completely and with confidence. I was impressed with your service, particularly the fact that your process does not leave any telltale odors or residue on the carpets. I will refer zerorez to my friends and associates. I do wish that your pet stain treatment were a bit more affordable than a charge by the spot...as the carpet in this home had been soiled in multiple areas a long time ago.
Sincerely,
Name removed
Outstanding employees, good service.
I really like how clean the carpet is after a cleaning by Zerorez. The difference between Zerorez and other cleaning methods is quite remarkable. The cleanin agent, Pete, was very professional and worked quickly to get the job done. Thanks!
First and foremost Customer service needs to be coached.
This company is like all the rest, they get into your house and then want you different pricing. Try and try to sell you more. Isnt there a honest carpet clearner out there?
For the most part, the result is better than most carpet cleaners. Not always, but generally.
We were impressed that you came back to take care of a not-so-thorough carpet cleaning. Thank you.
There is no order to the products that bothered my asthma. The Service Tech who came to my house was very knowledgable.
Very professional. Was only unhappy that he told me he would include the stairs in the family room cost, then charged me $20.00 for the four steps
Communication and quick reliable service, This is second time I have used Zerorezand was very pleased with how clean my carpets were both times.Second one was an old indoor outdoor carpet and I was amazed how clean it came out.
On-time services; professional and positive attitude of the carpet cleaning fellow and his desire to be reponsive to questions, etc.
Escellent. Josh was a great technician. I would recommend both Zerorez and Josh to anyone!
The carpet looked great after they were cleaned and the carpet cleaner was very courteous and professional.
Leaves no residue. Jeramy was very courtious and professional.
service- arrived in time frmae when you said you would- even were a bit early
pleasant guys
products- carpet looks and feels great, wasn't soaked like previous cleaners.
Kirby was very helpful and efficient with his service. I would like him again when I schedule tile cleaning.
Clear idea of what would be done, clear idea about scheduling. Professional work. Simple deal.
The results were right on as was the advice about the rugs.
Joe Ruggiero has been the person to clean my rugs 2 different years and I would like to put him on my automatic request. He does such a thorough job and I really appreciate it.
The fact that I've used Zerorez for the last 5 or 6 years should be recommendation enough for your product. What better recommendation is there?
I love everything about Zerorez!!