Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84376 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2013 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   January 13, 2013 — Rated 10 out of 10 by Heather Romero Zerorez Phoenix
What do you like about our products and services?

Excellent service.

Report a concern   January 13, 2013 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

my tile floors had never been professionally cleaned in 15 years and after the technician was finished they looked like new!

Report a concern   January 13, 2013 — Rated 10 out of 10 by Allison DuBois Zerorez Phoenix
What do you like about our products and services?

Our tech was professional and amazing, he was thorough and polite.

Report a concern   January 12, 2013 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Alan (our tech) was very knowledgable and performed the cleaning very quickly. He was very professional and I would 100% use this service again.

Report a concern   January 12, 2013 — Rated 4 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The staff person was nice but failed to let me know that he knocked my bedroom sliding door off track and when I went to open it, it sheared off the paint on the front of the door. I can paint it, but it would of been nice to know ahead of time.

Report a concern   January 12, 2013 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The technician worked quickly and neatly. He answered all my questions and tried his best to accommodate my requests. He was able to get out some old stains and the carpet and tile floors look nice.

Report a concern   January 12, 2013 — Rated 7 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

The advertised rate for 3 rooms did not specify size or type of carpet...I had two wool ones, and in a heartbeat, my 'deal' was over $300! The rugs are clean, which is what I wanted, the young man did his job and was polite, etc., but he CONSTANTLY tried to UP the price with extra ad-ons till I was afraid to talk to him! I know that is his job, but I did not like the hard sell in the guise of polite....will think twice before calling again. Not a bargain at all....

Report a concern   January 12, 2013 — Rated 10 out of 10 by Shirley Fromm Zerorez Phoenix
What do you like about our products and services?

Fast drying, polite tech.

Report a concern   January 12, 2013 — Rated 9 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quick response to our first call. Good job on the carpet. Looks great. Will use your service again

Report a concern   January 12, 2013 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning system we have found in area. Carpets do seem cleaner. This was our second time to use Zerorez. Servicemen were polite and personable and seemed well trained. We tried protective treatment this time, so will see if it helps.
Cost was no more than other, less satisfactory, systems.

Report a concern   January 12, 2013 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great and Albert was very friendly and professional.

Report a concern   January 12, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

I had 3 rooms of ceramic tile cleaned, and I was extremely pleased with the results, as well as the knowledge of the technician. He was respectful and explained everything thoroughly.

Report a concern   January 12, 2013 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Very well done.

Report a concern   January 12, 2013 — Rated 10 out of 10 by Lynn Burns Zerorez Phoenix
What do you like about our products and services?

Great service with quick response to help solve a problem

Report a concern   January 12, 2013 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Very prompt. Protected walls. Friendly Carpets look great. (We of course hope that the spots do not reappear in the next few weeks as they often do)

Report a concern   January 12, 2013 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Good price for the clean.

Report a concern   January 12, 2013 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

good job cleaning my carpet and Jonathon was friendly and efficient

Report a concern   January 12, 2013 — Rated 8 out of 10 by V.A. Zerorez Phoenix
What could we do to improve?

Nothing, service was completed with a smile. And he did an excellent job!

Report a concern   January 11, 2013 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

You don't use chemicals and the carpet dries quietly.

Report a concern   January 11, 2013 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Very professional. Did a great job!!

Report a concern   January 11, 2013 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Using ionized water only with no chemicals, nothing left, no 'crunchy' carpet. Price is reasonable for amount of work done. We had porcelain tile,carpet, and flagstone cleaned. The two young men that did our house were very polite, professional, and thorough. I would recommend this company to anyone who needs floor cleaning, inside or out. Why does anyone use any other company?!

Report a concern   January 11, 2013 — Rated 10 out of 10 by Brandy Quick Zerorez Phoenix
What do you like about our products and services?

We purchased a house that had been vacant for 2 years. The carpet was musty, dusty, and horrible. There are still stains, but Zerorez did an excellent job cleaning it! Smells great, looks much better, and it's no longer a health hazard. I'll definitely recommend the carpet cleaning service.

Report a concern   January 11, 2013 — Rated 10 out of 10 by M.A.W. Zerorez Phoenix
What do you like about our products and services?

No soap!

Report a concern   January 10, 2013 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Really brightened up the carpets, smelled fresh and service was excellent!

Report a concern   January 10, 2013 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

You did what you said you would, at the time you said. My carpets are awesome

Report a concern   January 10, 2013 — Rated 10 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

I don't know the products used, but the service was excellent and the end result was terrific!

Report a concern   January 10, 2013 — Rated 10 out of 10 by Marsha Coon Zerorez Phoenix
What do you like about our products and services?

Very courteous service technician did through cleaning of all requested areas. He took time to share his knowledge with us on carpet care and what we should do. Our carpeting is a white breed and did have some stains that mostly came out. The stubborn ones probably never will, but the change was wonderful.

Report a concern   January 10, 2013 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

Great technician. Very happy with your company!

Report a concern   January 10, 2013 — Rated 7 out of 10 by J.W. Zerorez Phoenix
What could we do to improve?

Your technician was very friendly and did a great job.


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