Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84375 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 1, 2013 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

They were on time, very professional and protective of my home. I have already used them for another property and will use them for my office too.

Report a concern   January 1, 2013 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   January 1, 2013 — Rated 10 out of 10 by Colleene Kelso Zerorez Phoenix
What do you like about our products and services?

courteous and diligent technician....Levi was neat and very able to perform his task. Levi was also very personable. I will not hesitate to refer my friends to your serviceThank you for asking, CEK

Report a concern   January 1, 2013 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The redo was done very well. Andrew was very professional, and did a great job.

Report a concern   January 1, 2013 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

No smell. Fast drying.

Report a concern   January 1, 2013 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Tech was well trained and very professional and courteous. Daniel Seville was his name. Carpet was heavily soiled and most of soil was removed.

Report a concern   January 1, 2013 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

The carpets look like new and Joe, the technician, was very informative as well as a pleasure to interact with.

Thanks!

Report a concern   January 1, 2013 — Rated 10 out of 10 by Barbara Meier Zerorez Phoenix
What do you like about our products and services?

The techs are friendly, clean and knowledgible. I like that I can walk on my carpet within hours and there are NO chemicals and no smell

Report a concern   January 1, 2013 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Courteous, friendly and professional service. The carpet came out great for its age and wear!

Report a concern   December 31, 2012 — Rated 3 out of 10 by G.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet in the house turned out very nice. The technician did not do a good job on the tile at all. It was spotty at best with many areas not cleaned at all. I really expected a better job for the money that I paid, and they were more than 2 hours late for our appointment

Report a concern   December 31, 2012 — Rated 9 out of 10 by P.E. Zerorez Phoenix
What do you like about our products and services?

Fast, clean and you protect my home from hoses marks etc. That is very good!

Report a concern   December 31, 2012 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Great service and my carpet looks fantastic. Thank you.

Report a concern   December 31, 2012 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Everything is what you advertise it to be! Jonathan did an amazing job and I can't wait to have him back again.

Report a concern   December 31, 2012 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

He did a nice job and was very accommodating.

Report a concern   December 31, 2012 — Rated 10 out of 10 by Katrina Miller Zerorez Phoenix
What do you like about our products and services?

Technician was on time (most places give you a 2 hour window and show up after that window) and took his time cleaning the carpeting. He was not rushed. I felt that he took pride in his job and the carpeting looks great.

Report a concern   December 31, 2012 — Rated 1 out of 10 by L.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

With the weekend's experience, not sure of whether to recommend you. Your bad scheduling cost us some scurrying around that seemed unecessary. Your broken equipment cost us a full day of having someone inconvenience themselves and be available. Your not getting the job done until late on Saturday caused us to leave items outside that got rained on and we aren't sure of the damage that caused. We appreciate the credit on the particular order and the attitude/appearance of your technicians, but the overall experience was certainly not a good one for us.

Report a concern   December 31, 2012 — Rated 6 out of 10 by S.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had the tile cleaned u looked great at first
Then we started walking on it. But we never sealed our tile
So we r going to try that

Report a concern   December 31, 2012 — Rated 10 out of 10 by Carol Folkert Zerorez Phoenix
What do you like about our products and services?

Well, the service man showed up when he said he would, he was efficient, kind and super non judgmental because our carpets, which haven't been seen in the kids' rooms for YEARS, were a disaster! He got it all done quickly. Didn't "upsell" us or pressure us, although how great the first bedroom looked prompted my youngest daughter to get her act together and find her floor before he left and her room looks totally new! And while some of the stains didn't come out (like red slushy...) the carpets feel great. They are soft and clean feeling, not stiff or sticky like in the past and by "in the past" i mean after other companies have cleaned them, not what my kids did to them.

Report a concern   December 31, 2012 — Rated 9 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

I used the tile cleaning service and was very pleased with it. My only recommendation is that you find a way to also get the grout clean against the walls. Wally was my tech and it was clear that he was very knowledgeable. He did a great job

Report a concern   December 31, 2012 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I had an area rug picked up and cleaned at your facility. The rug is close to 20 years old and was returned to me in like new condition. Very happy with results. The technicians that picked up and then delivered the rug called prior to arriving and arrived when they said they would. Both were professional and courteous. I will continue to use Zerorez for my future cleaning needs.

Report a concern   December 31, 2012 — Rated 10 out of 10 by W.G. Zerorez Phoenix
What do you like about our products and services?

Very professional, explained service and product thoroughly.

Report a concern   December 31, 2012 — Rated 10 out of 10 by Karen Batson Zerorez Phoenix
What do you like about our products and services?

competent technician, helpful, carpets look bright and clean - don't feel any residue.

Report a concern   December 31, 2012 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

I was happy with the person sent to take care of my carpet and chairs and am very happy wigth the outcome.

Report a concern   December 30, 2012 — Rated 10 out of 10 by Dale Mortensen Zerorez Phoenix
What do you like about our products and services?

The technician was on time, professionally attired, pleasant, explained what he was going to do and when complete the carpets were very clean again.

Report a concern   December 30, 2012 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

The first time out, we weren't happy with the out come. You guys came back out and made it right. Now the room looks great. Thanks

Report a concern   December 30, 2012 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

They are not smelly, and they are non toxic. Not harmful to animals. Easy to use. Thanks

Report a concern   December 30, 2012 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Pete was timely, personable and did a good job. Thank you!

Report a concern   December 30, 2012 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The service was very fast, friendly, informative and professional.

Report a concern   December 30, 2012 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Amazing results!! My floor looks brand new!!! Thank you so much!

Report a concern   December 30, 2012 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The cleaner was very professional and did a great job on his own. I'm very satisfied with zerorez and how clean my couch and carpets are. Thank you!


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