Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2024 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Highly professional workers and good about communicating process and confirming appointments and showing up on time.

Report a concern   March 6, 2024 — Rated 10 out of 10 by Lola Bearden Zerorez Phoenix
What do you like about our products and services?

You have very professional employees.

Report a concern   March 6, 2024 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

employees very professional

Report a concern   March 6, 2024 — Rated 8 out of 10 by P.K. Zerorez Phoenix
What could we do to improve?

Cody was on time and went the extra mile to remove stubborn stains on the carpets.

Report a concern   March 6, 2024 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

I had my carpets cleaned yesterday and Eric did a terrific job. He was on time, professional, and worked quickly and efficiently. I won't hesitate to use him again. The results were great. Love Zerorez's products and procedure. No odor, quick drying! Fair pricing and pleasant to schedule. Thank you Zerorez!

Report a concern   March 6, 2024 — Rated 10 out of 10 by Lynn Webster Zerorez Phoenix
What do you like about our products and services?

Our service was done by Jordan. He was very efficient and courteous. Our older rugs were in pretty rough shape, but after cleaning they look and smell great! The outcome is better than expected. We will definitely be using Zerorez again and will request Jordan as our cleaner. Price was very reasonable!

Report a concern   March 6, 2024 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Service was very good; results were very good; the company's representative was on-time, courteous, and efficient; the fee was reasonable.

Report a concern   March 5, 2024 — Rated 9 out of 10 by V.I. Zerorez Phoenix
What do you like about our products and services?

Very professional and punctual.

Report a concern   March 5, 2024 — Rated 10 out of 10 by Joann Burke Zerorez Phoenix
What do you like about our products and services?

Couch looks brand new and they were on time

Report a concern   March 5, 2024 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Carpets are clean, dried as expected and there is no remaining chemical smell after cleaning. Technician was good to work with .

Report a concern   March 5, 2024 — Rated 0 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was very nice. Process just doesn’t leave carpets clean and they are too wet.

Report a concern   March 5, 2024 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, professional, good quality work. The carpets were pretty bad. Now they look new.

Report a concern   March 5, 2024 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Carly did a great job! She was friendly, professional, and took her time listening to our concerns. We are very happy with the results!

Report a concern   March 5, 2024 — Rated 10 out of 10 by Fred May Zerorez Phoenix
What do you like about our products and services?

third or fourth time i have use you. nothing else to say

Report a concern   March 5, 2024 — Rated 8 out of 10 by B.R. Zerorez Phoenix
What could we do to improve?

A bit expensive but looks good

Report a concern   March 5, 2024 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Cody was awesome, he did a fantastic job! My carpets and sectional turned out beautiful and it feels so clean in my house. Thank you!

Report a concern   March 5, 2024 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

On time, actually early which was great, nice efficient job, carpet looked great when Luis finished!!!

Report a concern   March 5, 2024 — Rated 10 out of 10 by Leonia Bowman Zerorez Phoenix
What do you like about our products and services?

Very knowledgeable technician quick and easy

Report a concern   March 5, 2024 — Rated 10 out of 10 by Michelle Dodd Zerorez Phoenix
What do you like about our products and services?

Josh was awesome and exceeded our expectations

Report a concern   March 5, 2024 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Our light-colored carpet came out spotless. All high use areas were cleaned thoroughly. The carpet looks new again.

Report a concern   March 5, 2024 — Rated 10 out of 10 by Shaquayla Estes Zerorez Phoenix
What do you like about our products and services?

Our technician was great. He was friendly explained the process and products used and kept me updated throughout the whole time. He was very upfront about cost and was conservative with the product he used. He did our entire homes carpets including a sectional. During and after my carpets smelt great (no chemical smell) and looked new again! Very much appreciated and definitely recommend!

Report a concern   March 5, 2024 — Rated 10 out of 10 by George Kolb Zerorez Phoenix
What do you like about our products and services?

One time arrival of the Zerorez technician, fair pricing and excellent carpet cleaning.

Report a concern   March 5, 2024 — Rated 10 out of 10 by Jessica Revells Zerorez Phoenix
What do you like about our products and services?

Carpet felt clean and looked clean. There was no chemical smells and the carpet was left soft not crunchy. Before and After was incredible for not only the carpet but having the tile and grout cleaned!!

Report a concern   March 5, 2024 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Professional, great service and employees.

Report a concern   March 4, 2024 — Rated 10 out of 10 by I.O. Zerorez Phoenix
What do you like about our products and services?

I THINK IT WAS ALEX, NICE YOUNG MEN ,HE DID A GREAT JOB & SERVICE !!!! THANK YOU

Report a concern   March 4, 2024 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   March 4, 2024 — Rated 10 out of 10 by Cheryl Jones Zerorez Phoenix
What do you like about our products and services?

Overall it was the best professional shampoo that I've had and i'vepad several

Report a concern   March 4, 2024 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Communication and friendly service

Report a concern   March 4, 2024 — Rated 10 out of 10 by April Slater Zerorez Phoenix
What do you like about our products and services?

I liked that it I was able to see the costs upfront, was able to schedule online, our tech was a early and got the job done super quick. Plus, he was super friendly and was able to provide some additional information about potentially cleaning our tile flooring. Would definitely recommend.

Report a concern   March 4, 2024 — Rated 10 out of 10 by Brian Comstock Zerorez Phoenix
What do you like about our products and services?

Zerorez performed a miracle in our home and I'm donating my carpet cleaning machine to Goodwill! On Friday, March 1st, your technician Cody, arrived on time and was professional in every aspect of the process. Prior to starting the cleaning, he took the time to explain the procedure. Our carpets were in dire need of cleaning - Cody worked diligently for two straight hours determined to get the 5 rooms and hallway carpets spotless. Cody made the entire carpet cleaning experience a very pleasant one as he represented Zerorez in the utmost professional manner - personally and technically. So happy to have called Zerorez, confident in my referral of and will call upon again in the future!


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