Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 9, 2024 — Rated 1 out of 10 by J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Dirty equipment was used. Leaving cat urine in my two year old carpet. I'm waiting to see IF you can fix this. If not I expect my carpet to be replaced.

Report a concern   March 9, 2024 — Rated 9 out of 10 by Aaron Warrington Zerorez Phoenix
What do you like about our products and services?

Good service, great job, friendly tech

Report a concern   March 9, 2024 — Rated 10 out of 10 by Dena Fagan Zerorez Phoenix
What do you like about our products and services?

The technician was courteous and efficient. The carpet looks great!

Report a concern   March 9, 2024 — Rated 10 out of 10 by Eric Jones Zerorez Phoenix
What do you like about our products and services?

Once again great results. The technician explained everything very well before he started.

Report a concern   March 9, 2024 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Great job with cleaning and old carpet that hadn't been clean in ages. The technician was friendly and informative.

Report a concern   March 9, 2024 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Excellent communication. Respect for my schedule and on-time arrival of Tech. Attention to detail during cleaning and courtesy of Tech.

I have to say Brian was kind, polite and did a fine job reviving our carpet with great care. Especially happy with the great job on our carpeted stairs.

Report a concern   March 9, 2024 — Rated 10 out of 10 by Betsy Johnson Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the tech that cleaned my carpets as well as very pleased with the product used and the end result. My carpets are aging but they look new again. I'll definitely use them again! B Johnson

Report a concern   March 9, 2024 — Rated 10 out of 10 by C.G.J. Zerorez Phoenix
What do you like about our products and services?

Friendly and professional. He did a great job!

Report a concern   March 8, 2024 — Rated 0 out of 10 by K.M.T.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Pricing was rediculous. What a scam.

Report a concern   March 8, 2024 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

I think the service guy's name is Xavier. He showed up right on time. We looked over the job at hand, he got his cleaning equipment out from his van, and started right in! He did an excellent job as I was well satisfied with his work. We got the paperwork taken care of and off he went. I'll see if he is available next time I call Zerorez for my carpet!!

Report a concern   March 8, 2024 — Rated 10 out of 10 by A.V. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   March 8, 2024 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

This tech did an amazing job and detail to my tile grout! Please tell him great job!

Report a concern   March 8, 2024 — Rated 10 out of 10 by DeeDee Black Zerorez Phoenix
What do you like about our products and services?

The staff is courteous and knowledgeable. The technician was polite, clean and considerate of my cleaning needs. My carpets look brand new.

Report a concern   March 8, 2024 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Easy to book. Knowledgeable and through technician.

Report a concern   March 8, 2024 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Live the way our rugs and furnature are all cleaned! Very profesional

Report a concern   March 8, 2024 — Rated 0 out of 10 by O.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Wasn’t able to clean the carpet .

Report a concern   March 8, 2024 — Rated 10 out of 10 by Amy Nelson Zerorez Phoenix
What do you like about our products and services?

Trayvon was great - showed up on time, completed our carpet cleaning quickly, efficiently and professionally. Highly recommend.

Report a concern   March 8, 2024 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Employee's were super they did avery good job I would recommend Zerorez anytime to anyone. Thank You ,First name removed

Report a concern   March 8, 2024 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient - our 10+ year old carpets and furniture look like new!

Report a concern   March 8, 2024 — Rated 10 out of 10 by Candace Ober Zerorez Phoenix
What do you like about our products and services?

I recently hired Zerorez to clean the air ducts in my home, and I couldnt' be more impressed! From the moment Seth arrived he displayed a high level of expertise and he efficiently assessed the ductwork, explained the process and went right to work! This service left me with the peace of mind knowing my family is breathing cleaner air. I highly recommend Zerorez and Seth for their outstanding service! I cant wait to have them back for my carpet and tile cleaning needs.

Report a concern   March 8, 2024 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Everything. No complaints

Report a concern   March 8, 2024 — Rated 10 out of 10 by Bruce Klein Zerorez Phoenix
What do you like about our products and services?

Alex Taylor was very good . I was extreamly pleased with this guy. I will recommend you.

Report a concern   March 8, 2024 — Rated 10 out of 10 by Dave Epstein Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and the tech Ryan showed up on time and explained the process and what he thought we needed for the areas we wanted done. He worked hard for several hours and the result was great! Highly recommend!!!

Report a concern   March 8, 2024 — Rated 10 out of 10 by Lisa Blue Zerorez Phoenix
What do you like about our products and services?

Our technician was so wonderful! She took extra care make sure the hoses didn’t crape the walls. She kept an eye out for my cat (that I couldn’t seem to find, and eventually did). She did a great job and our carpets look fantastic!!

Report a concern   March 7, 2024 — Rated 10 out of 10 by I.B. Zerorez Phoenix
What do you like about our products and services?

Communication was good before the service. When we had our baby on the day of our originally scheduled appointment the team was accommodating to reschedule

Report a concern   March 7, 2024 — Rated 8 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

Our stairs are still wet over a day later.

Report a concern   March 7, 2024 — Rated 9 out of 10 by Melinda and Gary Herkimer Zerorez Phoenix
What do you like about our products and services?

My Carpets look great and smell fantastic

Report a concern   March 7, 2024 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

The meticulous job of cleaning and no crusty carpets.

Report a concern   March 7, 2024 — Rated 10 out of 10 by L.A.G. Zerorez Phoenix
What do you like about our products and services?

You always do a great job.

Report a concern   March 7, 2024 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient service. The technician was very kind and knowledgeable.


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