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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast drying, nice work... Better than I expected.
Quick service. Carpet is not sopping wet and drys quickly. Techs were nice, clean & polite.
Tech was on time. Courteous. Knowledgeable. Didn't try to up-sale on products that wouldn't work fir us
SLOWING DOWN THE PROCESS OF CLEANING SO THAT THE CLIENT FEELS LIKE HES GETTING A GOOD JOB AND ALL WORTH THE MONEY
no chemicals!!!
It worked
Fast and clean!
you came at the time you said you would.the carpet looks great, spots are gone.
no soap thus not uncomfortable to walk on....Serviceman very helpful and informative...
The staff is friendly and skilled, and they do great work!
No chemicals, professional employees, on time service ,
a little oversold and expensive
the tec was very polite, knew what he was doing and explained every thing he did
Friendly and efficient. Carpets look great. Performed demonstration without hesitation on an area of tile for me.
Your representative, Joseph, was knowledgeable, friendly, efficient and I hope to have him again when I have the cleaning done again. He was genuinely sold on the product and the process.
It was just as advertised left out carpets looking like new despite the dark stains we had.
Our carpet looks amazing! CJ did a terrific job identifying the carpet stains and worked at getting them out perfectly. He paid attention to detail, was pleasant and we could tell he loves what he does. We have used Zerorez in the past and were not disappointed. Keep up the good work!
Zerorez is the best! I knew I could count on zerorez to get the worst job done! And you did! My dog had made a Hugh mess! I gave her too much chicken! You can just picture the outcome. On cre colored carpet, zerorez took back the hand of time, like nothing had ever happened. I am a returning customer, and when your service man noticed I had a zerorez mop, he gave me a new mop pad! Thank you! Sometimes it's just the smallest things in life that get us a long with a smile! Thank you zerorez!
Service
Everything
On time, professional, quality work.
The employee who came to do our house this time did a much better job than the previous guy. He seemed to be much more service orieted than the other one, and our "old, beat-up 20 yr old" carpeting really came back to life. We are planning to sell our house in the near future, so we are NOT replacing floor coverings. We may be calling on you again, as we are working through a couple health problems, so we may be here longer than we think. In any event, I would request the same guy to do the work again. He did an excellent job!!
Many thanks!
The fact that no soaps are used, the carpet stays cleaner longer.
ZeroRez was friendly, quick and did an amazing job cleaning our carpets.
The stains were there for 2 years and not only are they gone but the carpet looks new again. I have 5 kids and animals and I don't like harsh chemicals. I loved that there are no chemicals to worry about! Now that I've seen their work, I can't wait to get my sofa cleaned!
The service people were polite and patient and made sure my cats didn't escape from the house during the cleaning of the carpets. They did a great job even on the places where the cats had coughed up hairballs.
PK
I love that there are no chemicals and that you product cleans really well.
Everything
Great results!
Carpets look great after being cleaned by your technician