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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was amazed at how knowledgeable Eric was and he was very quick and thorough I normally use stanley steamer and didnt know how compareatve the prices were. I am very happy that I took a chance and tried your company I will now be using Zerores from now on. Thank You,
Carmen Riggs
Excellent. Technicians walked us through and explained the process in detail. I would ask for them specifically next time.
I like that you don't use harsh chemicals
I liked the knowledgeable employees and the efficient service provided.
Our home feels and is clean, thanks to Zerorez. The service is A-1.
The quality of cleaning and technicians plus, the no soap residue after cleaning! Plus your overall custmer servie team is excellent i.e. the notifications as to arrival day and times!
Time of arrive was 4:30p.m. My carpets took 2 1/2 hours so it was 7:00 p.m. and dark before job was complete. Carpets take longer to dry this time of year and especially when they job didn't start till 4:30 p.m. Very little day time and sunlight for carpets to dry before bedtime in master bedroom. Service was done very professionally and I was happy with the results, just not the time frame which it was done. I would recommend to your company not to arrive anywhere later then daylight will allow the job to be completed.
Name removed
From first call until the job was finished I received excellent quality customer service from every member of your team.
The softness of the carpet when dry. Just like new all over again.
Todd Hensberger was very pleasent & helpful.
No chemical s
I am happy with everything. My carpets have not looked this good since they were new. My sofa and chairs looks shades lighter. I also purchased the empowered cleaning fluid and am so pleased at how it cleans mirrors, electronics, appliances and tile. And so many other things I haven't tried yet! Jonathan is absolutely the best! What a team leader ... he knows his stuff! And Joe C was great as well. So happy I was unable to schedule with the company I used before and will be calling Zerorez from now on!
I was amazed!!! I didn't think it was possible to get my daughters carpet clean and Keith came and worked some zerorez magic!! My whole house came out beautifully.
clean, no residue, dries in no time. I had a very knowledgeable technician!
The cleaning technition, Tyler Wahl, was very professional and performed his cleaning of our carpet with wonderful results. We are very pleased with Tylers' attention to detail and would highly recommend Zerorez to others/
Sincerely, Name removed & Name removed
The tech was on time, worked effeciently, did a terrific job and the carpet dried as quickly as advertised. We couldn't be more pleased and will absolutely use your services again in the future. I can't wait to see how our upholstery turns out.
I request 2 chairs to be cleaned and they were not!
The technician was on time, very friendly and did a great job. He is a asset to your company. I was very happy with the service.
Your associate did a great job and everything looks great. I like the fact that you don't us a lot of chemicals to clean my carpets. I have allergies and can't deal with them.
My carpets have never been so clean!!
The guy that came out was 100% knowledgeable, informative and efficient. The carpet looked amazing.
They did a great job.
product works very well; rug came out much better than I thought it would, given its age
& the stains. service was good, as was communication.
Hot water extraction and the carpet looked clean afterwards.
My wife was happy with the service and that is what matters most to me.
always do a great job - on time and very professional
We would highly recommend Bo for future service. He was very polite, courteous, well groomed and did an outstanding job of cleaning our carpets. (Appreciated his being more mature than some we have had in the past.)
We have had several other companies clean our carpet at our office (a very busy Medical practice). None of them could ever get the carpet looking like you guys do. There were always streaks or stains they could not remove. It always looks and smells great when you guys are done. Thanks for all your hard work. I know our office is not an easy one to clean. It gets very dirty with all the foot traffic we have.
Thanks again for a job well done. We won't use anybody else now.
Did a great job

The product that you clean with seems good. Nick was pleasant and hard-working. He is an excellent representative for your company.