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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your customer service is very good. I have wanted to use you for years, but the cost was high and I could not afford it. this year we decided to change our budget and get the best cleaning. however, the carpets do not show as well as when we have conventional cleaners. The technician stated it was due to the carpets age (after the second trip). However, based on your long term advertisement and promotion, I expected great results.
friendly, fast and clean carpets.
I was worried the Nutella stain that had been on my carpet for some time would not come out. It came out with ease! I was so pleased with my service. Definitely will be using them in the future and telling all my friends and family about them!
Fair prices, always on time, excellent customer service from all staff.
I love the fact that zerorez does not have an odor and dries quickly and is not stiff when it is dry. My carpets look brand new, I have not been able to say that in the past using other carpet cleaners. This was my 3rd time using them.
love that you don't use chemicals and your employees are very pleasant and professional
Charles was professional, a fast worker and diligent. He was knowledgeable and informing to us and did a fine job with our carpets. We will have him back soon to do more cleaning for us. Your people that work for you, make the company. If they work hard, do an excellent job and are friendly to boot, that's a winning combination in my book.
So very clean with no residue. Zerorez was on time and very professional. I will always call them first to clean my floors, carpets and upholstery
The cleaning was so thorough! I never dreamed that my carpets would be cleaner than when I bought them. I also noticed they were softer! It was a very pleasant experience.
Our carpets turned out great! They look new again! You have a very professional service.
The fact that they are chemical free.
Water based
The service man was really nice, he was an hour early and my carpets look good.
Look really good and clean
Overall positive attitude of company, personable and efficient serviceman.
Excellent results.
Very professional service with a gentleman that really cared about the quality of his work. No heavy perfume or chemical smell. Did a great job of bringing my home back to life again after a bad tenant!
The staff was friendly and professional and the carpet appears much cleaner than after my usual Chem-Dry cleaning.
The profetionalism of the staff and the good results of the cleaning.
Quality of service, promptness, and excellent technicians -- they're all really exceptional.
Tec was ahead of time and full of information about the service. He also was very respectful of furnishings in the house.
Courteous technicians and clean results.
I was so impressed by the cleanliness of my carpet and how the spots didn't "reappear" the next day like the other times I've had my carpets cleaned. Everyone was very professional and prices very reasonable.
Friendly employees and efficient service
The cleaners did a great job on my tile and carpeted floors.
It appears that your process got my carpet cleaner than I expected
You made our carpet like new!!!
I have recommended this service to my friends. I like the chemical free cleaning and all the workers have been very professional and thorough. I have light carpet which looks brand new when the work is completed.
Professional service tech and carpet looks great too
no chemicals and the carpet dries fast. Jonathan did such a great job and Mrs Plougmann also liked the job that Mitch did. Love your calendar

Eco friendly, not residue