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based on 86634 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Seeing the difference in the carpet as the tech was cleaning it.
When you have a technician that has called out sick the customer should be notified. Especially if the customer is the 1st time slot of the morning as I was. Someone did finally show up but only because I called at 10:30 & my slot was 8 - 10 AM.
The tech that came and cleaned my carpet was very nice.
Casey did a fantastic job. Very thorough and helpful. Floors look terrific!
Great service - floors came out very nice. Courteous and professional staff.
The quality of the cleaning was amazing. I had no idea the grout could go from black to tan in a matter of seconds! I also liked that the carpet dried (wasn't even really wet) very quickly. Last but certainly not least Eddie, our technician was AMAZING!!
Carpet was as dirty/stained afterward as before. Wasted $133.
You kept your word to clean my home tile and grout, even if you have to do it twice.
Great customer service.
Able to get quick and convenient appt. Friendly sevice.
Fast & friendly
No chemicals used in cleaning. Casey was polite and professional.
it cleans very well and dries within a few hours no soapy residue
carpet looked great.
Very friendly and honest, good quality work
It was not a pleasure to schedule an appointment with Linnie.
These carpets never looked so good! Very friendly and professional service. Zerorez is definitely in my speed-dial list!
Professional service, cleaned to my satisfaction, very happy with the service.
Service was fast, thorough and professional
I wish I would have taken before and after pictures because no one will believe the difference in our carpet. I was amazed that they were able to get all the stains and spots out of our teenagers bedroom carpet.
Service personnel are very good; quality is good.
I had my carpet cleaned and purchased a 2 1/2 gallon of the cleaning solution. I started to panic when I was down to the bottom of my spray bottle. I shared my experience with a co-worker and was trilled when My co-worker and I were able to order another contain each and had it delivered for a reasonable delivery fee the next day at work. Awesome!!
Thank you for a great product!!
Lack of chemicals and bad smells.
Very friendly and helpful. Did a fantastic job in a timely manner.
No smell and a quick process to complete the cleaning. My carpet is at least 30 years old and looks almost like new. Casey was very professional and did a great job. Thanks.
The gentleman worked hard but he was late arriving and he missed two very large stains. The biggest issue was he left water spots on my wood floor and he left his footprints all over my wood floor.
the workers that show up are always very professional and do a great job.
Firstly ... the people that came out ...Andrew and Karen were very nice and professional.
Answered ALL our questions and concerns about my carpet and the cleaning. Secondly ...The cleaning process I liked, and how its was done. Would highly recommend your people and Zerorez.
Also my wife and I felt secure and safe with your people in our home.
Carpet and Grout looks Great now!
Amazed tile grout came out so clean!