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based on 86633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpets look great! We like that there are no chemicals in your cleaning products. Tyrone Winston did an awesome job; he was very thorough, friendly and professional!!! Thank you Zerorez!
Some areas of carpet dried A little crunchy. It may have been residue left over from other carpet cleaners in the past but I was under the impression that It would be removed. I was not completely disappointed with appearance of the carpet but just expected better results.
My carpet and couches have never looked cleaner. I have no idea what you use or how you do it but I have used two other companies and have never had the results look like this.
The tile cleaning came out great. The tech was professional, through and a pleasure to work with. Nice job.
I like how fast it took. The friendliness of the technician was great too. The service was all around good.
Fast, efficient and the rugs and tile are like new!!
Products and service was awesome
Great job
The 2 techs that came and did the floors were really nice. They told me what was gonna happen how long it was gonna be to do my tile and grout. I asked if I should seal the grout after and they said they could do that for me, since I don't have much time I took the offer. The loved the way it made the living room smell. Even the next morning....it smells clean! It has that "new car smell". It smells like a new house and floors look great, and with 2 kids and a dog that's saying something!
Your company could not give me a real price, your tech said my place smells of pee from my dog. My dog is not use my house as a bathroom!!! I smell the floor before and had other people in my home and never complain of this smell. Your tech told me he was coming from a home that had a lot of pee and said mine smelled the same. He was trying to raise the price on all the time. first you gave a price of $143.00, I was ok with that then you gave me a price $263.00 for the pet treatment that I did not need. I will not come back to you and or recommend you to any!!!!! Pisss offff you loosers!!!!!!!!!! scamer im soo tick on how I treated!! Sticking wit SANELY STEAMER FOR LIFE YOU JERKS!!!!!!!!!!!!
The carpets look like new after cleaning,
The technician is friendly and does a great job.
Prompt, courtious, service and clean carpets.
You took a seemingly destroyed carpet and returned it to nearly new appearance. Simply amazing!
Great! Loved it!
I love the brand new look and feel of my carpeting. Thank you!!
The affordability of the extra services.. like stain removal or protective spray.
Its quick, efficient, and drys fairly quickly. This is the second time I've had the service and both techs have been very courteous and helpful.
First of all I believe your company is the most professinial company I have ever had the pleasure of doing business with. I have had other companies out to clean our carpets, but after your servIce the carpet looks brand new. The tech you guys sent out was very polite and professional. I have already told my entire family and quite a few of my friends about your service. Your company will be the only company that I will allow in my home to clean the carpets. Thank you very much
Everything
Good cleaning results. Professional employees. Easy to do business with.
The technician was great and very friendly, and normally we are very pleased with Zerorez, however this time the results were par at best.
Very clean product. No crunchy residue. Very knowledgeable technician.
Exceptionally friendly technician and great cleaning.
The commitment from the company for the customer. Also your tech was very professional & hard working.
The technicians care about your floor/walls and put booties on and corner protectors.
Your rep Zack was wonderful and accommodating! I love that you don't use chemicals.
carpets soft,and smell clean
Troy was awesome, explained everything & was very helpful with questions I had. I am extremely happy with the results. Thank you
I like the way you stand behind your products I like the way the carpet feels with no chemicals. I I am very happy with your work.
I was not told while scheduling the appointment my closet would be included with the master bed room. Had I known I would have had everything off the floor. Also, The carpet feels a bit crunchy in some areas like maybe the area didn't get rinsed well or something.