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based on 87488 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez is the best when it comes to cleaning your carpet period.I should know been in the carpet business for over two decades. Technician was very professional and new what he was doing.The products that zerorez uses makes your carpets come out looking and smelling like new.I will recommend zerorez everY time someone is in need of their services.
The tech was able to remove some of the pet stains and odor but it returned almost immediately
My carpets look great and the tech was very good. The only negative I have is maybe you shouldn't tell customers it should be dry in 8 hours because it's definatly not
No toxic chemicals or smell and dried quickly.
technician was informative and friendly, carpets were very clean, overall, very satisfied
We received very nice service from Ryan. He did a great job. The house looks so much better. Will be back again next time, requesting Ryan.
Technician was friendly and was efficient with his time and things looked great when he left. The next morning when I woke up i.e. today, there was a white residue on the carpet in the high traffic area, it appeared to be from whatever he was spraying in that area. I vacuumed and it looked better, but not perfect.
All of the process was explained cleat. There was nothing unexpected.
no one has ever contacted me regarding the torn section on my couch that your salesman put there showing me how you would clean my furniture. Everyone I have talked to tells me they will tell their manager and get back to me. Hah
Green products. Great service
Carpets looked great and customer service is awesome.
We were very pleased with the professionalism of the Zerorez representative that came to our home...He was very informative and helpful...We were very happy with the final product...And we will use Zerorez for all of our future needs.
On time. Good communication in scheduling. No crunchy residue
That they had a better machine to lift up the dirt with white carpet.
Professional, odor free, great results
Your customer service of the technician that arrived to my location. His knowledge of what he was doing and his patience of explaining everything to me.
Your company was willing to right the wrong, and put every effort into customer satisfaction.
Cleaning process works better
Sean Hankins was great.
Friendly technician did a good job on some tough spots.
great service and your employee was great in service and very friendly. Very satisfied in her work. Would reccomend her anytime.
The commitment of the person to provide a quality service and customer satisfaction.
He just did an excellent job. The carpet looks great!
The 10 year old carpet looks like new. The color is sharper and the texture feels more like it did 10 years ago. Your representative showed up on time. He was very courteous and knowledgeable in answering my questions
Ron Lockie
Fountain Hills, AZ
Trey was awesome!!
Prompt and professional service from well informed, personalble technician. Product is safe for small children and pets and left no residue on carpeting.
Troy was very competent and did a great job.
Had tech go back over several places on the tile that looked spotty. He was more than happy to do so but felt he should have seen them himself and cleaned them up.
Shawn was prompt , professional and efficient!
I've already sent my comments previously. We like your services and were very pleased with technician Andrew Sparkman.