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based on 84407 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was very pricey! More than twice as much as I usually pay.
Josh was awesome -- Very professional and trustworthy. My carpet looks better than new!
Excellent work
Another great experience! The tech was right on time and did a FANTASTIC JOB on the carpet and tile. The tech was Taylor and he was so good and courteous that I will request him for my next service.
The professionalism of the technicians, the product does what it says it will and I love my carpeting after it is finished being cleaned!
Technician was honest with his recommendations and spent time explaining things. Extremely friendly. Carpets look and feel great!
I like the fact that my carpets stay cleaner longer. Your technicians are very friendly, professional and helpful in answering questions regarding the service and ongoing care of carpets.
Super friendly and professional. Great cleaning job. Quick dry!
Troy did an outstanding job, was personable, professional and efficient! The drying time was also much less than other cleaning services I have used!
Friendly, Professional staff. Very effective cleaning process.
You performed the job and met ALL of our expectations! We r very happy with your work. Our technician did an awesome job! We would definitely use you again!!
Quality of cleaning and care of service provider
Our carpets always look like new when you clean them. Always recommend Zerorez.
How the carpets stay clean! No residue to attract dirt.
AWESOME HIGHLY RECONMENT YOUR SERVICE WOULD Like more cleaning in my home
Great job at a reasonable price. Service person was very good and ensuring we were happy with the result.
Your associate was very professional and friendly and knowledgeable about the work he was performing
On time and very friendly.
Keith Technician was very informative and provided demo on my tile which I will be scheduling a cleaning.
Carpet looks great. Spots gone. Very professional employee! Dries quickly!
Last year I had several cleaning services clean these carpets, however within days glaring spots were reappearing, soon the entire carpeted was spotted again, which I found unacceptable.
It has been 5-6 weeks since your carpet cleaning service cleaned my carpets. I can and do recommend your services. You were able to clean them and to date they remain clean. Yes, the high traffic areas are beginning to display a shadow, which can be reduced by vacuuming. I will have you back. Thank You
Anthony and his associate we're amazing , very professional and my carpets look brand new! I will truly call again .
Thank you,
Charmaine
I did not feel our large area rug was cleaned well. It is 100% wool and I understand the technician was trying to be very careful, but after he left we noticed several areas that still appeared dirty and a couple of spots that I actually cleaned afterwards on my own. The regular rugs were done well, and an entry rug that was also 100% wool looks much better, but I am disappointed with the outcome of my large area rug because several areas did not come clean. I don't think the water was enough to get the job done.
It really cleans the carpet, the Technican was a very nice gentleman.
We absolutely loved the timing and efficiency that Zerorez used for our first cleaning. We have used multiple companies in the past, trying to find the most affordable route and when we requested service with Zerorez we knew we'd pay a little more but though, why not give it a shot? We were quoted accurately over the phone but added a couple add-on's w/ the technician after his recommendations after seeing our pet-stained carpet. We were told that our appointment would take place between 8-10 am Saturday morning and at 10 till 8 Nick, our technician, called and said he was 15-20 min away. He explained everything very thoroughly and wasn't pushy about the upgrades. We are SO happy w/ the result, after 3 years of other treatments the pet stains (AND smell) truly are gone!!!
The service technician that completed the tile and rug cleaning was very professional and thorough.
The service was ok. I paid extra in one room due to our dog. They said they were using additional product to get the stains out and the oder. After they were done that room had the worse smell. Paid a lot for just an OK job.
My carpets looked & smelled amazing after being cleaned & it didn't take all day either. Very fast & friendly service!
the crew did a great job on our dirty carpet. I plan on calling for tile / hardwood floor cleaning soon !
My carpets look 100% better