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based on 86633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I really love how clean my carpets came out. The service was wonderful, our tech was very nice and has tons of knowledge he had no problem answering our questions to help us understand how zerorez works.- very pleased with the service and overall results.
Clean......
I liked your Technician Gary Loth...he was very professional and explained your services in words that I could understand!! The carpets were noticeably different!!
Our only "concern" is that we opted for the treatment to help with the pet urine, and it seems each day it smells stronger. We have vacuumed as Gary said - but I believe we will
need to make another appointment to have the carpets done "one more time" to resolve our
pet problem!! We already referred a friend - Melodie Kelley - and she loves how her carpets
look too! Special thanks for great service! Chris Last name removed
Great Service
Experience and knowledgeable
Fast service
And, at the end of the day, clean carpets without the residue of other methods.
My service man was outstanding. He did a great job. U should have a referral system where a customer could earn money towards their next service.
When I made the appointment I was told I would be scheduled between 10AM and Noon and someone would call me 2 days before and 2 hours before. I never got these phone calls and when I call the morning of the appointment I found out my phone number was recorded incorrectly and that my appointment was changed until 4PM and 6PM. I took the day off from work, so this made me a bit upset. I got a call that the technician was arriving, the call was 20 minutes before he was going to arrive, which turned out to be 6PM. I could tell the technician was rushed.
Carpet always looks so clean without any odors.
I loved how great my carpets looked. With a small dog, I don't always catch his pee spots and the technician was able to get them ALL out. AMAZING!
Great techs and always great results.
cleaned my carpet but a little expensive. I wish you would offer specials every month
The technician was professional and took the time to explain the proces. There wasn't any chemical smell or residue left over!
Our carpets are clean. The technician was fantastic. Good job!
Very friendly and professional
Floors did not come out how I expected. There are some type of soap stains now all over my couch. I took pictures and sent them in. I would like the cost of my couch refunded as I now have to get the marks out.
Your technician was very through & hard working. My wife is very happy with the results achieved on our dinning room chairs!
In fact I already have referred a friend - Gail Colburn and she has scheduled with you. C J was very friendly, knowledgeable, and did a great job. I have no suggestions on how yyou can improve.
I own a little café that serves around 250 people a day. The carpet gets a lot of abuse! No matter how dirty it may be, it looks like new when Zerorez leaves. And ...it really does stay cleaner longer!
Service was performed by Keith and was on-time, professional and very knowledgeable!
Carpet cleaning was true results. I purchased the spray and it lives up to its description on the bottle! Thank u Keith for recommending it!
We have used Zerorez to clean our tile grout. You do an excellent job; but I believe you are very expensive.
no soap in your product. Troy my tech is great!!!
Your people
I like that your products are safe yet highly effective. I like that the service was done thoroughly and completely and was explained to me in detail. My technician was timely and professional and did a great job.
The cleaning works better than all others and the customer service is the best.
Ur representative was very polite and very
professional and had the job done in timely manner.
I would use ur company next time thank you
pet treatment
I felt frustrated that the deal I expected was approximately $140 for three rooms and then I ended up getting a quote for $500. However, the carpet looked awesome when it was all cleaned
See my email
Your products clean exceptionally well. My wife loves the spray bottle of cleaning water! Thank you for excellent service.
My traffic areas did not look any better after cleaning than before. They were the only areas that really needed cleaning except for a few spots.
Quality of service and speed of appointment.