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based on 84402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dries quickly and stains don't return.
I had my carpets cleaned this week. It was a move out and I felt like it was super easy since the apartment was empty. However, when the apartment staff looked at the apartment they thought I just went over the carpets with a vacuum. They did not believe it was professionally done and stated they had never seen a company do such a poor job. When I showed them my receipt they believed it was professionally done but are still charging me something for the carpets.
I was not at the house during your visit, and am not even in scottsdale, so I am trusting you did a good job, but don't know firsthand, so no feedback from me would be useful.
We are so pleased with the service we received, the service was above and beyond what we expected!
My floors have a new life!
Thank you!
Great job!
No chemicals, carpets look great and dried quickly.
no smell afterwards, he was quick and cleaned up afterwards
You got RedLine Synthetic motor oil out of my shop carpet...again!
I heard about your services on the radio which had great reviews. I also looked online and your reviews were above average. When I originally called to make my appointment, I spoke with a very nice gentleman who assured me I was making the right decision. I explained there was a room that we just had a Wine accident in, he assured me this would be no problem and you guys would take care of it. The dark stains are still very noticeable. So asking if I'm satisfied? I am not...not for the reputation you have and the money I spent. Not satisfied at all. Name removed
It was cheap, fast, and couldn't have been easier. Plus, the technician was personable.
carpet feels clean but one stain would not come up. I listen to 104.7 in the mornings they make it sound like you can get up anything but I just got my hopes up. Kind of a lot of money for what any carpet cleaner could have done.
My carpet is clean! The guy was very professional, and kind.
Promptness. Very efficient.
The carpet was left very crunchy feeling. Not sure if there is a way to soften or not. The tech was very knowledgeable and worked hard to get out pattern wear stains. It was much improved. He was very easy to work with. Thanks.
U come out quickly and timely. And I feels and smells fresh afterwards. Techs r courteous neat and clean
Non toxic, no residue ... a better clean
Pleasant employees and wonderful results. Cox t be happier.
Price was higher than expected. Service was great.
Our technician (Nick) was great, I just wish we had been made aware that cleaning our tile would have caused such severe changes in the color of the tile. Our grout is hideous, tiles are clean but we now have 4 different shades of tile, in addition we now have holes in the grout. No reflection on Zerorez but I will not recommend having tile cleaned to anyone. My tiles look like crap. Nick was a very nice guy.
The service tech was very nice and knowledgable
Great people that I dealt with from the initial call to the guys that came to the house. On top of all of that, the cleaning was fantastic!
The fact raft the tech took time to explain the process
carpet not clean
The Tech was great and our tile and grout came out great but our rugs were still extremely dirty and your services could not clean our shower grout.
I'd recommend being more upfront about what your cleaner can and cannot do.
My carpet stays cleaner. I think its because your co doesn't use soap.
I like how quick, professional and the overall quality of the work is superb.
I was told your carpet guys worked well around the maids that came at the same time. I live out of state but my son told me the carpets looked great and he would recommend you to anyone.
Everything!
Great representative! Very thorough and professional.
Awesome cleaning job. Very pleased. Very impressed by Ashlin who sent me an adorable card congratulating us on our new baby! Very sweet. We will be customers from now on. I'm very pleased and impressed. Thank you
Name removed
My carpets looked good except 2 of them which I called you and said they looked a little "dingy"...you came out promptly and your service man recleaned them They now look good...
I will probably have you clean them in about a year...
Thank you, First name removed