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based on 84402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
works great and the gentlemen that came were wonderful. Very polite, never made any promise and was up front and worked very hard.
The Zerorez employee was knowledgeable. We had sofa cleaned (has never been cleaned in six years) and it looks great. They arrived within window of time.
Thorough cleaning and professional technician
I like that you are reasonably priced compared to others and that you always do a great job.
Last Thursday Charles was our very professional technician. He reviewed our cleaning request, explained how he would operate and began a very thorough, careful and steady process. At one point he stopped to tell us about the products that were being used and showed us a before and after carpet section. He had an excellent work ethic and positive attitude. Charles did all that he could do AND the products used did all that they could do !!! Wow, that certainly is a wonderful combination. We will continue to be customers.
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Salesperson was knowledgeable and nice. Dried extremely fast and no leftover odors
prompt service. excellent results.
Professional service -great results. Less build-up after cleaning on the carpets than with other companies (longer lasting results). Nick was a wonderful technician!
The young man Dylan did a very excellent job on your carpet will use you again and recommend your services
Zerorez provides and excellent clean that stays clean and their associates are hardworking, efficient, and knowledgeable. I'll never choose another company for carpet or tile cleaning.
They technician did a great job, the carpets look brand new.. You were on time, on budget and professional all the way.... very happy..
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I think he could have paid more attention to detail and not hurried so much to be done.
Very nice guy he was vey polite and did a very complete job
Did what you said, service was great as were the results
From my initial phone call your people were great. Setting up the time for services, showing up on time, giving me a phone call prior to arriving, reminder call the day before, everything was handled so well. The technician, Nick did a great job. He was very thorough and explained the work he did. He gave me some booties so we could walk the carpets and asked if the work was done to my satisfaction. After he completed the carpets, he made sure to mop up any water on the floors, and cleaned up before he gave me the bill. Professional and courteous demeanor. Oh and the carpets looked great when he was done!
Good service and technician was right on time and got rid of all stains.
Very clean and dried quickly.
Technicians did a great job cleaning very dirty carpet.
friendly, knowledgeable, professional, got the job done well
great people
Everything
Great service, soft and clean carpet, fast and friendly technicians. Thanks again!
The service tech seemed very knowledgeable about the product used. He was clean and took his time. He did a great job.
Very friendly pleasant staff who do a great job.
Jeff did a great job! The carpet was dry in less than three hours, and we had the house put back together in less than an hour. Love it!
I was told you couldn't clean the carpet. I need to replace it. The man did a pretty good job on my couch, but missed a couple of spots.
You did good work. Tyler was on time, efficient and caring about my needs. He explained everything to me and made sure I was satified before he left my house.
Everything was easy. From scheduling to the 2 hour window phone call, then another
phone call to let me know he was 15 minutes away. Carpets look great.
Will definately use you again.
The advertisements I heard about Zerorez led me to believe this money I spent would give me nice soft clean carpet after it was done. However, that isn't the case. The carpet is rougher than it was before, even after vacuuming. Steam cleaning removes the light stains but your process didn't even do that. The carpet is still discolored in the entryway's both to the kitchen, & front and back door. I'm very disappointed that I took the chance on this 'Green' way of cleaning. I'll be saving some money to have it steam cleaned. I feel a bit cheated.
Keith did a awesome Job!!