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based on 86633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service tech was wonderful. He was extremely professional, thorough, and friendly. He did an amazing job.
My floors look brand new. the guys were prompt, quick, friendly and accommodating. I love the work they did!
Thank you very much for a firm price and courteous service! I will definitely be using Zerorez for future needs!
on time, quick, nice and clean job
When we purchased our home, the carpets were SO disgusting that we contemplated just replacing it. After our Zerorez technician was done, it smelled and looked brand new!! The best carpet cleaning service ever!! Thank you!
Our carpet never looked so good
Friendly and nice
Great service. Friendly professional. Dylan did a great job!
And I loved that it not only cleaned but also pulled soap residue out from prior cleanings!
Timely, carpet looks great, friendly staff.
Professional staff and work was top notch
Luis was my technician I love that he was very clean and neat in appearance. He was not a cheesy salesman trying to gouge me for extra cash after the services that I had ordered were completed. I have already referred you all to a coworker of mine you did a great job
The Technician I saw was very attentive and helpful!
Being more upfront on prices. Quoted $129, left paying $400. Stains $25 a piece a bit much.
Gary was amazing! Gary was professional, courteous & a deligent worker. This was our first time using Zerorez. Due to the professionalism of Gary, we will only use Zerorez from now on. In addition, we will personally request Gary again. Your company is lucky to have such an amazing employee.
Cleaned very good and the tech was very efficient
quick very professional, nice, upfront & answered all questions.
Tyrone is Great !
While the carpets looked great and were clean, and the technician was prompt and polite, our carpet seemed very stiff and "crunchy" after they dried following the cleaning. We specifically chose your company as it advertised itself as being "zero residue" - which seems ironic as I can only assume the crunchiness is due to left behind soap or residue? Unfortunately, we had guests arriving to stay in our home the day following the carpet cleaning, so asking to have this resolved was impractical, but for a carpet cleaning that cost considerably more than what I've paid for past cleanings with other companies, I was disappointed in the final result.
Lots of areas not cleaned only traffic areas. We gave the guy $240.00 cash was supposed to bring back the change.
Showed up on time, called to remind us, did a great job and explained everything very well
Very profession ,job well done!
Moved into a new place and was told the carpets were cleaned. The place smelled and with in 5 days there was dirt all over from the chemicals that were used to cover up the mess on the carpets. Zerorez came in and made the carpets look brand new and the smell was gone. Thank you so much for your service or my new home would have been a disaster.
Likes the tec, citrus green products and the timely service.
The seats in my car were in need of some deep cleaning. The Zerorez representative gave me reasonable expectations, but the results far exceed my expectations. The were prompt, quick, and didn't leave a mess. I was very satisfied.
Tech was friendly and highly efficient. He performed his job in the time frame that he laid out before the work began
The carpets felt very dry afterwards and the dark spot at the foot of my couch wasn't ckeaned to my satisfaction... The technician went over it once and then said, it's not coming up. I just feel like for how much money it cost, a very typical traffic area like that should have been cleaned.
Our cleaning guy Kevin did a great job cleaning the tiles
The fact that you don't have soap in your product that will attract dirt.
I liked the two-hour window for arrival time, along with the call to alert me 15 minutes prior to the technician's arrival. The technician was incredibly professional and thorough, and he explained the Zerorez process to me in terms that I could understand! My carpets and rug look great, and I was so happy to get my mattress cleaned!!! I've already recommended your company to two colleagues with whom I work. I will DEFINITELY be calling Zerorez the next time I need tile, carpet, rugs, or mattresses cleaned. Thank you for a fantastic experience :-)
on time, polite, will see how carpet holds up to identify results