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based on 86633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech that came to my house was very professional and went above and beyond to explain the process and answer all my concerns.
My carpets are very soft and dried very quickly.
i actually had to call to confirm my 2 hour window. The person did not leave a message or call the alternative number. I just happened to notice a missed call and called back.
The Tech was very pleasant and informative. Beautiful job!
Andrew was very helpful and knowledgeable of services. I am very pleased with the results of my carpets
Dependable and provided high quality service.
How the technician gave me different options and suggested what was best for my situation.
Just like the name suggests, "no residue". I like the cleanliness of the carpet and tile floors, and they stay looking clean much longer. I also like the technicians you send out. They are always polite and professional.
Clean the tile better.
The carpets look nice
Service technicians were very informative, courteous and professional.
Cleaning of my tile was better than I had expected. Awesome!
Ease of making appointment. Good communication to coordinate arrival of tech. Kevin the technician was excellent and job results were great. Highly recommend.
Service person was excellent
My carpet looked pood. My carpet is old and the cleaning really freshen it up. I will have zeroez clean it again.
The technician was very polite and efficient. I would definitely use your services again. The only negative I can say is he didn't clean behind the doors in the bedrooms, so there was an obvious difference between what was cleaned and what was not. Otherwise, he did a great job. The carpets look really nice!
Great job and safe product!
It has been several weeks now since our carpet cleaning and truly the results have lasted- which is much longer than when getting carpet cleaned in past. Your personnel really did a great job!
Nothing. We just thought it would look better than if we did it ourselves. It looked about the same.
Efficiency, punctuality, cordiality and honesty
I only had tile in our kitchen and 2 bathrooms cleaned plus an area rug and cloth on DR chairs. Casey, our tech, showed me "differences" in how the tile looked while he was cleaning it. Quite a surprising "difference" it was too! The area rug and the chairs are 18 years old but still turned out looking great. Casey was friendly and informative. Yes, I would recommend Zerorez!
I did not receive a phone call 15 minutes before the tech showed up. The tech that showed up, however, was outstanding.
Friendly Tech and was able to schedule me in short notice. Carpet turned out very nice also.
I paid almost 300$ and there are still quite a few stains on the couch and my rug.
Best carpet cleaning experience ever! No need to find a new one next time, we know who will do it.
Responded quickly to appointment request and people very respectful and friendly.
He did a great job, taking his time and doing a great job.
Excellent, prompt and friendly service. The Zerorez method worked much better on our white couch than the last cleaning company we used.
Professional staff and through job.
Brian Hamilton the technician was veery thorough and polite. The only suggestion I have is for the phone operator to give suggestions on how to prepare for service--i. e. tape bottom of pieces of furniture so that you dont have to take the time to use styrofoam. etc.
It is also a problem for most older homeowners to move large items of furniture, so there needs to be some help on that subject.
On if your product can take out stains. And if it is worth trying to clean the carpet.
You arrived on time. The work was completed fast and most importantly the carpet came clean! Even the old stains and traffic areas were clean! You put Stanley steamer to shame!