Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86633 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2014 — Rated 9 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Came during the window given. Quick and professional.

Report a concern   October 11, 2014 — Rated 9 out of 10 by Linda Everleth Zerorez Phoenix
What do you like about our products and services?

No chemicals👍

Report a concern   October 11, 2014 — Rated 10 out of 10 by Laura Siragusa Zerorez Phoenix
What do you like about our products and services?

The carpet feels soft and fluffy, not stiff like other cleaners. The product and method lifted the pile so the carpet looks new again, even in the major trafficking areas. People who come visit us love the look of the carpet. Some ask if we got new carpet. Yes, we would definitely use Zerorez again and again.

Report a concern   October 11, 2014 — Rated 8 out of 10 by B.N. Zerorez Phoenix
What could we do to improve?

I do not know how you can improve! it was a little better then the other company that we had in the past.. i will use you again.

Report a concern   October 11, 2014 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

My floors look great. Great customer service. The technician was very proffessional and informative. I will always use zerorez and recommend to friends, family and coworkers. Thank you!

Report a concern   October 11, 2014 — Rated 5 out of 10 by R.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was told that my grout could be cleaned but when he demonstrated it it was not cleaned and the only way it could be cleaned was to take the shine away and make the tile dull so I paid 120 to have one room of carpet cleaned not happy the carpet is cleaned but it should be at that price

Report a concern   October 10, 2014 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Pleasantly surprised how well the grout cleaned up.

Report a concern   October 10, 2014 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

You are professional and totally act like you care:)
Cleaning up and careful to my home. Understanding, taking time to listen and respectful!
Thank you:)

Report a concern   October 10, 2014 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

My carpeting really looks very good. Josh did a very good job and he was a really nice person to deal with.

Report a concern   October 10, 2014 — Rated 10 out of 10 by Frances Wardell Zerorez Phoenix
What do you like about our products and services?

Call ahead, be on time, and have a walk through after the cleaning.

Report a concern   October 10, 2014 — Rated 9 out of 10 by Nicole Thompson Zerorez Phoenix
What do you like about our products and services?

final product turned out well

Report a concern   October 10, 2014 — Rated 2 out of 10 by K.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our carpets weren't in terrible shape yet they don't look any cleaner. There are also remaining spots.

Report a concern   October 10, 2014 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

The follow up service was excellent and professional.

Report a concern   October 10, 2014 — Rated 10 out of 10 by Anna & Javan Hiltbrand Zerorez Phoenix
What do you like about our products and services?

clean carpets with no residue or chemicals

Report a concern   October 10, 2014 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

I can't believe how clean you got the carpets and how clean it is staying

Report a concern   October 10, 2014 — Rated 7 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

there is a slight smell in the house since the carpet wax done.

Report a concern   October 10, 2014 — Rated 9 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Guarantee and do-over for free

Report a concern   October 10, 2014 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

It worked very well cleaned up nicely! We are very happy and will have you back to finish up the rest of the house and the new house too!

Report a concern   October 9, 2014 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Your commitment and warranty

Report a concern   October 9, 2014 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The process of setting the appointment was very easy and I like that we were given a small window of time for the day of the appointment. The technician was friendly and worked quickly.

Report a concern   October 9, 2014 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

The main reason I like Zerorez is that you don't use soap. Technician was able to remove ink
from carpet. I really did not expect the results we had. He was very professional and personable.
Technician explained pet odor process and additional fees. Carpet dried faster then expected.
Thank you

Report a concern   October 9, 2014 — Rated 10 out of 10 by Cindy Carlson Zerorez Phoenix
What do you like about our products and services?

Friendly, prompt, priced well, carpets are looking awesome!

Report a concern   October 9, 2014 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Good, friendly, professional service. The phone estimate was realistic, the service was on time, the technician called prior to arriving a little earlier than the window given. My carpets and floors are clean! Thank you!

Report a concern   October 9, 2014 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

REsults...
Kept me informed re: time of arrival

Report a concern   October 9, 2014 — Rated 8 out of 10 by T.S. Zerorez Phoenix
What could we do to improve?

I was immediately pressured into trying to buy extra treatment for $25 per room which would have been an extra $75 dollars on top of the total which KNIX says 3 rooms complete for $129!

Report a concern   October 9, 2014 — Rated 9 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

I'm very happy with the tile cleaning service. I want to have my couches cleaned as well, but your prices for that are just too high. I'm just going to clean them myself. As for the tile, I'll definitely have you guys come back in a few months.

Thanks!

Report a concern   October 9, 2014 — Rated 10 out of 10 by Lisa Campbell Updegraff Clinic Zerorez Phoenix
What do you like about our products and services?

Your techs are clean. I like your philosophy and the results I get when I have used your services for my home and/or office. Thank you!

Report a concern   October 9, 2014 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

good service

Report a concern   October 9, 2014 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

I am always very pleased with the outcome of any cleaning services contracted. I have had Zerorez clean my carpets, steam my tile floors, and most recently a large sofa. I have large dogs who make it difficult to keep things clean and your company always does an excellent job of restoring our carpets and floors so that they look almost new again.

Report a concern   October 9, 2014 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

You called when you were on your way, the Tech went over everything before he started, and the carpet came out clean!


Privacy Policy