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based on 87491 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good service, our technician was very informative.
Our technicians were very friendly and informative. They arrived right on time and didn't waste a moment. The carpet looks wonderful!
I like that there are no chemicals used.
The technician went above and beyond what we expected. He was very knowledgable about the products, even sold us on things we didn't think we needed until he explained some to us. Even though we ended up paying more than the quote or special, it was more than worth it. Our carpets didn't look this good when we moved in. We will definitely recommend your services to friends and family. Thank you!!
No soap..I love the end result our carpet looks wonderful.
The technician's name was Kevin. He was very polite and gave us alot of information to explain
What he was going to do. Job well done !!
The carpet was horrible due to many foster children so there were many colored stains however it still looks a million times better. Thanks
Great job on our off white wall to wall carpet. Tech on time, very pleasant, hard worker.
Thanks.
The young man who cleaned our carpets showed up on time and completed the work quickly. He did an excellent job and we were very pleased with how brand new our 14 year-old tile looks and how clean our very dirty carpet came out. I will definitely use your service again.
On time and professional service
It's only been a few weeks and we're already to see spotting.
Your products are amazing and we have had nothing but the best technicians
Very good customer service and cleaning
It was nice to come home and the carpet not feeling crunchy and no stale or mildew smell. My Rep was very nice and professional.
We have a large company and Zerorez usually does a great job, however, this past time they did a very poor job and I am not happy with the results at all.
You did what you said you would do, at the price stated, at the times scheduled.
The technicians are alway prompt and courteous and respectful. My carpets look great after they get done! And the bonus is they stay cleaner longer.
Your staff showed up on time, respectful & helpful. Very efficient and will recommend them
My house always looks as if I have installed brand new carpet and tile after it is cleaned.
No residue.
The manager was very knowledgeable and educated me on proper care of my carpets. He was able to get all of the stains and pet smell out of my carpets. Did an excellent job cleaning the sectional also.
Excellent customer service.
The technician was FANTASTIC! I would use you again just based on your customer service!!
First the customer service was exemplary.The lady who scheduled the appointment was very friendly and helpful. She answered all of my questions and did rush me or make me feel like I was taking up to much time.
The tech who came out, Robert, was very thorough and took the time necessary to make sure he cleaned everything completely and worked a couple of areas more than once when those areas were not coming as clean as the rest of the carpet. He worked hard and stayed until we were satisfied. Thank you Robert.
The men did a great job.
Your product works like no others, and your service people are "hands down" the most honest about what to expect. Thanks for the best carpet cleaning service in the World!
Environmently friendly and cleans well!
Gets the job done without residue.
Technician was awesome! Did a great job getting the problem areas clean & smelling fresh! Will recommend to anyone!
The tech, Kevin did an excellent job and addressed all of our questions and concerns. We will call on Zerorez for all future carpet cleaning.
I would use you Co more if it wasn't so expensive I have 3 units of my own I rent and manage 4 others. I have not had you do my rugs for approx. 4 years, I would like to have them done about every two years but you are cost prohibits that being done. The Tecs. that I have had over the years are very nice boys. I was in business for 27 years and I would rather have people come back often because it's the best product and price in town. I have given your name to several here in this complex. Thanks my carpet look great.