- Phone: (480) 507-2419
- Visit Website
based on 84410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service rep was very nice and did a very good job on and old carpet.
I love how the product works without having a chemical/soap residue left on my carpet. Customer service is the best I have ever been in contact with.
Technician was friendly & courteous. He did a really good job cleaning the carpets. They look real nice.
you do a great job with care and professionalism.
the technician was very knowledgable and was willing to give tips on how to maintain until next service.
prompt service, excellent work
The professionalism.
Your service rep was very polite, cautious of our belongings and efficient and did a wonderful job.
I think you are pricey. I think other companies can do just as good a job at a lower cost.
I could breathe when it was done. and my carpets were fresher than when I moved in.
The service, the communication, the way that my carpets look now! they were on time everything about you guys was a perfect. thank you so much!!!
have no idea, I asked for photo's of finished product and did not get them
Price inline with competitor specials
The associates are reliable, responsible, clean, knowledgable and polite! And major benefit my carpets look beautiful after! :)
John did a very good and detailed job.
It was the friendliness and knowledge of the team that came out
I liked the customer service and how easy an friendly you are to set up an appointment. We also moved out of state and used your services in Utah as well.
Thank you!
I was blown away by the level of service we received from Zerorez. The team was so personable when scheduling my appointment. You could tell they wanted more than just a one time transaction, they really want to build a relationship with their customers. Once onsite, they took the time to go over each of the areas with me and explained the protectant but without pressure to purchase. My carpet dried very fast and looks brand new! Even where there were puppy poo stains! My search for a great cleaning service are over. Thank you to everyone Zerorez!
The technician was very friendly and helpful. Did a wonderful job cleaning our carpets...they were in bad shape! Have only had one or two spots resurface.
Very professional and helpful staff. The work was excellent.
I just called in to give everyone who spoke to me and handled my job today an “Atta boy!” because you all exceeded my expectations by leaps and bounds. From the first call at 7 this morning who got me right in and set up in an emergency cleaning, to the call back letting me know that someone cancelled and that they could move me up to an earlier time today , to the gal who called me to let me know that the technician would be arriving in about 15 minutes. Sure enough, 15 minutes later, guess who pulled into my driveway and cleaned the carpets and dog vomit spots even better than my expectations! They're perfect! I have used you for years and will absolutely continue to use Zerorez. I just wanted to let someone higher up who is capable of passing out "Atta boys" know that everyone who handled my appointment today deserves an "Atta boy!" Phone people and technicians alike. And the dog is only using the back door from now on.
No harsh chemicals used so it is safe for families with small children.
Keith was waiting for me at the entrance to my development when I got home, as he was a bit early, but no problem! I pulled up and said I was his 4 PM appt. and he came right over. He was trying to remove a stain in my carpet and he did a really good job. Unfortunately, he could not get it all the way out, but not his fault (mine - I knocked the coffee over!) and he was very apologetic. The stain still looks much better than before and I am very happy with the service, effort and the attitude. Keith is a keeper for your company. Great outlook and help. THANK YOU!!! After my two recent experiences with you company, I am a customer for life!
I have highly recommended you to my daughter-in-law and a friend. My daughter-in-law said that she was told I would get a discount based on her using you in March. When I called about this I was told you no longer give referral discounts. That is fine if you changed your policy but I would think you would honor this because I called on it. So, I will continue to use your service but I'm not so inclined to tell others how great it is.
The rep was friendly and did a great job with our floors.
How well it cleaned
I like that Zerorez uses empowered water, not chemicals, to clean.
Clean feeling on carpets after
The technicians were wonderful, polite, and engaging. Their top concern was making sure they did the job to exceed my highest expectations.

There is a big "stripe" across both rooms that were cleaned. If he could get the carpet "that clean" then why didn't he do the entire carpet that way. I feel like someone should come and redo the job
Name removed
Phone number removed