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based on 84410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The only carpet cleaner that the carpet stays clean!
The overall service was excellent! The carpets looked amazing after the cleaning, and the technician was very professional and took the best care to ensure I was happy with the outcome. Thank you for a great service!
I thought the cleaning would make the carpets cleaner. There were still all the same little stains on the carpet.
No chemicals, friendly, courteous employees. Provide good product and customer service
I like the friendly informative service and very FAST
You guys are quick and I like that our carpets are dried in no time. Great Job.
It actually works!
My tile floor looks amazing
They were on time, very professional look and attitude. They were very careful not to damage walls with corner guards, everything came out great and no smell or residue. We were recommended from a friend and will be sure to tell other friends.
Technician was on time, courteous, asked permission to move through the house, did a thorough job and pointed out any issues. Carpets and tile look and feel much better!
good customer service on phone and in person and no odor from the cleaning solution
The guys are on time or early. Carpets came out so clean! Was ready to replace them but looked really good.
The first time our carpets/tile was cleaned it was not up to the quality we had experienced the first time. I called and spoke with your customer service rep Rae that was so helpful and wanted to make things right so she scheduled another appt to recheck the tile/grout that we did not feel was cleaned the same way as it had been the first time. The second appt the perosn came out and was happy to re-clean our tile and checked our carpet but again the quality was not the same and the attention to detail was not the same as our first experience with zerorez. I am not sure if your process has changed or what has changed but it just was not the same experience we had the first time with similar results. Everyone we dealt with was very nice and wanted to help I think that the results just have changed but I am unsure why. Thanks for trying to make it right though- it is appreciated.
You are always on time and have friendly technicians.
Dependable and highly successful. Thorough cleaning that lasts
The citrus pretreatment spray did leave a residue on the carpet.
Service was excellent, and the clean extraction of dirt far better, and quicker than traditional carpet cleaning.
I still have a dark carpet spot by the garage entry door. I feel more attention should have been paid to this spot. It's not a shadow
professional, thorough, no smell and material was soft to the touch. also everything dried very quickly
impowered water
The technician was prompt, friendly, professional and knowledgeable. He took the time to explain his opinion and recommendations without being too pushy. Great job!
Our tile floors came out much whiter than I ever expected and Jase was so professional and polite!
Very professional service start to finish.
Only complaint is we paid extra for pet treat and that room really smells.
Hello -
I had ZEROREZ come out to clean the carpet in a new home that we are purchasing and the service was phenomenal! Your representative was quick and polite, and he was very social (which I like). He talked to me about what he was going to do and offered other stuff to me, like the protection that I added - and he wasn't at all 'sales-y' (which I don't like). He was an absolute joy to deal with. I will definitely be calling you again in the next week or so to clean the carpets in the house we are moving out of! The carpet you cleaned looks amazing. Thanks so much!!
KC did a good job
I like that you do not use harsh chemicals.
Whatever they use is good. Like the very clean feel.
Good price and excellent work.
No chemicals, friendly and helpful customer service, and floors came out better than expected!

The job is done quickly and efficiently. The technicians share what they are doing when questions are asked without bother.