Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87491 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2015 — Rated 0 out of 10 by C.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

For starters you didn't service my house, as this is not me. I suggest you tell the other Name removed that she needs to enter her correct information. Second, I keep getting emails from this person using different services. I hope this is not a case of Identity theft. If you suspect at all that she is giving false information, I suggest you contact the authorities as well as let me know because if so, she is using my name. Did she give you her social security number? I can give you the last 4 of mine to check it on if so.

Report a concern   March 31, 2015 — Rated 10 out of 10 by E.J.C. Zerorez Phoenix
What do you like about our products and services?

It is quick drying and gets all the carpets really clean.

Report a concern   March 31, 2015 — Rated 9 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Service has always been good and the results are great. Carpet is very clean.

Report a concern   March 31, 2015 — Rated 9 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

The guy that came to the house was nice, informative and did a good job.

Report a concern   March 30, 2015 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Zerorez was fast, easy and made cleaning easy. Our area rugs that we had cleaned look and feel great! Thank you!!

Report a concern   March 30, 2015 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Fast, great work, good price!

Report a concern   March 29, 2015 — Rated 9 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

There was no chemical smell and every thing dried up mivelr

Report a concern   March 29, 2015 — Rated 8 out of 10 by A.L.C. Zerorez Phoenix
What could we do to improve?

Made old carpet look much better.

Report a concern   March 29, 2015 — Rated 10 out of 10 by Donna Wegmann Zerorez Phoenix
What do you like about our products and services?

Very happy with value and service. Very professional and always look forward to using them.

Report a concern   March 28, 2015 — Rated 8 out of 10 by C.L. Zerorez Phoenix
What could we do to improve?

I qAS TOLD NOT TO USE SOAP ON MY TILE FLOORS..THE MAN TOLD ME TO USE ONLY IODIZED WATER..I NEED TO KNOW WHERE I CAN BUY SOME OF IT FOR MY FLOORS..?? First name removed LAMPHEAR

Report a concern   March 28, 2015 — Rated 9 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Professional and knowledgeable staff. No residue or odors. Helpful pre-planning email instructions

Report a concern   March 28, 2015 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Great professional service

Report a concern   March 28, 2015 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Steve was knowledgeable. courteous and efficient. Good service.

Report a concern   March 27, 2015 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The carpet was well cleamed but several wall corners were scraped by the hoses and a wooden chest chipped badly on the bottom.

Report a concern   March 27, 2015 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Service was great and Products seem to be ok. Rugs look great.

Report a concern   March 27, 2015 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

I have used your company a few times now, very pleased with the outcome. Unfortunately this last time my carpet had a few hard crunch sopts a the pet stains i paid xtra for were back the very next day.

Report a concern   March 27, 2015 — Rated 10 out of 10 by D.I. Zerorez Phoenix
What do you like about our products and services?

Not soaking wet

Report a concern   March 26, 2015 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Great service and great job!

Report a concern   March 26, 2015 — Rated 4 out of 10 by S.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Just not satisfied with the way the cleaning of the carpets came out. You can hardly tell they were cleaned.

Report a concern   March 26, 2015 — Rated 9 out of 10 by M.A.R.C. Zerorez Phoenix
What do you like about our products and services?

Scheduling was easy, work was done on time. Good cleaning overall, my carpets were pretty beaten up. Thanks.

Report a concern   March 26, 2015 — Rated 9 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The people are very friendly and the fact that no chemicals are used.

Report a concern   March 26, 2015 — Rated 2 out of 10 by J.F.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technitian who did the job used too much water, damaged area rug, walboard and counter.

Report a concern   March 26, 2015 — Rated 9 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

It appears you are a well run company and you care about the customer. Your ontime and I like the 2 hour window and the phone call when the service truck is on the way. The products seems to work well and it will be interesting to see if I can keep my floors cleans with you water product. I had you come out a second time and I was very satisfied with the results. It obviously need 2nd dose.

Report a concern   March 26, 2015 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service always checking throughout the process to confirm customer approval of outcome

Report a concern   March 26, 2015 — Rated 10 out of 10 by Robert Hugo Zerorez Phoenix
What do you like about our products and services?

Very clean. Very quick. Very effective

Report a concern   March 26, 2015 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

dries fast

Report a concern   March 26, 2015 — Rated 5 out of 10 by S.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

missed a spot

Report a concern   March 26, 2015 — Rated 0 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The company did not, in fact, stand behind their work and clean up after themselves. I was very disappointed and will tell everyone I know not to use Zerorez, including many in the real estate business. Talk is nothing - actions speak much louder than words when it come to customer service.

Report a concern   March 26, 2015 — Rated 10 out of 10 by Darcy Richardson Zerorez Phoenix
What do you like about our products and services?

Got the job done, professional, liked our carpet tech, and very reasonably priced!

Report a concern   March 25, 2015 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Quick response and courteous service.


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