Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2014 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Tile/carpet clean SO MUCH better than I anticipated.
Staff is friendly and courteous.

Report a concern   August 3, 2014 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

No residue and courtesy staff.

Report a concern   August 3, 2014 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

AMAZING! I can't believe how wonderful my carpets look.

Report a concern   August 3, 2014 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Carpets were beautiful and Tech was very knowledgeable and not in a hurry. He did an awesome job

Report a concern   August 3, 2014 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

I like that it is environmentally safe; the appointment was easy to make and I was able to get someone out within 3 days!

Report a concern   August 3, 2014 — Rated 5 out of 10 by T.H.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tile was not cleaned at all. There were still cheerios on ground and dirt in some corners. We were pleased with the carpet but completely dissatisfied with tile in kitchen and bathrooms. For that reason we would not use nor recommend your service in future. When I pay good money for something to be done I would like it done right.

Report a concern   August 3, 2014 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Communication and how clean everything turned out.

Report a concern   August 3, 2014 — Rated 9 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

it works

Report a concern   August 3, 2014 — Rated 9 out of 10 by P.N. Zerorez Phoenix
What do you like about our products and services?

How clean it is.

Report a concern   August 3, 2014 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Service was recommended to me. Was happy with service, tech, and result.

Report a concern   August 3, 2014 — Rated 10 out of 10 by Vania Black Zerorez Phoenix
What do you like about our products and services?

The service was well done, the provider was polite and professional, and it was done at a reasonable price.

Report a concern   August 3, 2014 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

no chemicals

Report a concern   August 3, 2014 — Rated 10 out of 10 by Jessica Collier Zerorez Phoenix
What do you like about our products and services?

Friendliness of technicians. They are very knowledgeable and helpful as well. Joe Cyr did an awesome job for us.

Report a concern   August 3, 2014 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I like the zero residue. I wish I would get a copy of the invoice. Several times now I've asked for a copy emailed to me and they never email the invoice
:(

Report a concern   August 3, 2014 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

I have never seen anything like this! It made my grout look brand new!

Report a concern   August 3, 2014 — Rated 10 out of 10 by Lehel Hivag Zerorez Phoenix
What do you like about our products and services?

Quick, efficient and honest.

Report a concern   August 2, 2014 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The tech was very sprompt with his arrival time. He was very informative about the product and what set it apart from other companies. The wprk was completed in a timely manner amd he hamdled himself very professionally.

Report a concern   August 2, 2014 — Rated 10 out of 10 by Denise Pringle Zerorez Phoenix
What do you like about our products and services?

GREAT customer service. Nick and Trey were awesome. Very professional and great to work with. These guys knew their stuff! I had some very bad pet stains that they removed and my carpet looks brand new... which is awesome since I rent. I highly recommend them and zerorez!

Denise Pringle

Report a concern   August 2, 2014 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great!! Our technician did a great job and was able to get multiple pet spots
out of the carpet.

Report a concern   August 2, 2014 — Rated 10 out of 10 by M.M.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service! I love that the products are natural!

Report a concern   August 2, 2014 — Rated 10 out of 10 by Cheryl Hradek Zerorez Phoenix
What do you like about our products and services?

Great service, fast drying and always a job well done

Report a concern   August 2, 2014 — Rated 10 out of 10 by Ashley Kincade Zerorez Phoenix
What do you like about our products and services?

Everything came out perfect and exactly what I expected.

Report a concern   August 1, 2014 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Effective, timely, professional service

Report a concern   August 1, 2014 — Rated 10 out of 10 by Dax Lifetime Fitness 2 Zerorez Phoenix
What do you like about our products and services?

The 100% commitment to customers satisfaction

Report a concern   August 1, 2014 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

be nice if the carpets werent so wet but that may not be possible

Report a concern   August 1, 2014 — Rated 10 out of 10 by V.E. Zerorez Phoenix
What do you like about our products and services?

the after look of the carpet and furniture when done is amazing.

Report a concern   August 1, 2014 — Rated 10 out of 10 by R.Y. Zerorez Phoenix
What do you like about our products and services?

On time! Our carpet looks great! The two "Nicks" that performed our service were both very professional, courteous, and helpful! We highly recommend zerorez!

Report a concern   August 1, 2014 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

The staff is friendly and very helful. They keep you up to date on if the agent is going to be late or if they're running early. The agent was nice and did a very good job.

Report a concern   August 1, 2014 — Rated 9 out of 10 by L.A.M.A. Zerorez Phoenix
What do you like about our products and services?

product worked well but did not get all the bloods spots up. the guys were really nice though.

Report a concern   August 1, 2014 — Rated 10 out of 10 by Allison Perrin Zerorez Phoenix
What do you like about our products and services?

Keith Keilholz came to clean our carpets to help with a persistent dog odor in our home ("wet dog" smell - not urine). He got down on his hands and knees in all of our rooms to actually smell the carpet in different areas. He thought the smell was not coming from our carpets, but probably from other areas (on the walls, in the vents, etc) and felt that cleaning the carpets may only make it worse. He called a supervisor (who was on vacation but gladly took his call and even spoke with me). They both recommended renting an ozone machine. We did that and it worked!!! Keith was committed to doing the right thing for us, even though that was not cleaning our carpet - the job he came to do. I wish all the people we have hired to help with our house were as thoughtful, knowledgeable, and honest as Keith. He could have done the easy thing and cleaned our carpet. He went above and beyond!! We are so thankful!!


Privacy Policy