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based on 84410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Casey was extremely thorough and took the time to explain the cleaning process for our carpets. She also took the time to show us the benefits of cleaning our tile floors to prevent germs for our children. She gave us helpful ideas to also maintain our surfaces after the cleanings. As a small business owner myself, Casey is the type of valuable asset every company needs. Due to her great service, I have already recommended your companies services to my friends and colleagues.
did a professional, through job.
Thank you, ZEROREZ, for the great service I received yesterday. Your technicians were professional, friendly, and very thorough. I appreciate that they arrived on time and were ready to initiate their work quickly and efficiently. My carpet looks great and I anticipate that it will stay in remarkably clean condition for many months to come. ZEROREZ has become my carpet-cleaning service of choice and I have recommended you to friends and family and will be happy to continue to do so. You do not oversell your product or your staff, which is refreshing in this day and age of grandiose promises and less-than-professional results! Thanks for making my home a little "homier" with your great cleaning expertise!!!!
Everyone was professional, especially the technition. He really tried to remove some tough spots and I was very pleased with the outcome. I waited for everything to dry and it is clean and fluffy again!
Our technician was great. Nick did a great job expaining the services Zerorez could offer and explained the importance of our different options and how they coincide with our goals. He was very personable and professional. He left our hgouse smelling great! Thank you :)
The carpet stays clean longer compared to other services.
My carpets look new and I had no idea the grout was pink and not tan LOL
Your company does an extremely good job & your peeps are awesome
The service's offered are at amazing price and the technician cleaned my carpets both effectively and efficiently within 45 minutes!
Cleaned SUPERBLY with no chemicals! I was skeptical, but empowered water is amazing! Dried super fast, too! Our technician, Nick, was efficient and diligent and cared about doing an above-average job!
The service tech was on time, friendly and explained the process and products up front.
Thorough job
How clean my carpets feel after they dry; not crunchy, just "dreamy." That and the fact that my carpets really do stay clean longer, meaning less scheduled cleanings, thus making your service affordable, where if I had to have you come out, say quarterly, the cost would be somewhat prohibitive for me.
Well done job. Honest.
No mess, diries quickly, cleans surfaces well -- polite technicians
It was fast, convenient, and the person who came was very professional.
Technician and customer service rep both showed superior knowledge of the company's products and handled themselves with the utmost professionalism. Will definitely be using the service again
clean smells good and excellent service. pricing was fair too.
Keith, our technician was pleasant, knowledgeable and was very respectful and helpful in working around my elderly father. The carpets look better than they have in a long time. Am very pleased with Keith and the job he did.
I think the end result is second to none and your techs set the bar for the industry.
Courteous and friendly technicians. Carpets looked great when done.
Drys fast cleans great
the tech was fabulous, but honestly my carpets don't look any cleaner than before they were cleaned.
The professional way the techs handle the call. Very knowledgeable.
Professional, friendly
Professional and knowledgable!
Did a very nice job of cleaning and spots were removed that had defied previous attempts by other companies.
The technician was very knowledgeable and took the time to explain the details of the cleaning process.
I thought the employees did a great job and were very good about explaining the process to me as a first time customer. I am an asthmatic and appreciated the lack of odor associated with the cleaning process.
My carpet isn't as clean as I thought it would be