- Phone: (480) 507-2419
- Visit Website
based on 86622 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service! Thank You!!
The product did not have a strong odor. The carpet was cleaned very well.
They were allergy, kid and pet friendly. The house smelled clean and not filled with chemicals like some carpet cleaning companies. The service person was very professional and friendly. Asked many times for me to look over the area/rooms for approval and always asked if I saw something I wanted him to go back over to let him know. I appreciate the protection solution they put on the couch and carpet that was cleaned to help with any future spills or accidents.
Professional technician, very thorugh, neat and polite. Carpets look like new and smell great.
Results
Fast & quality service.
I was impressed with the efficiency and friendliness of those with whom I spoke concerning my appointment; all prior calls were received as promised. The technician, James Chase, was on time, friendly, knowledgeable and efficient. He fully answered my questions about why Zerorez is different than other carpet cleaners, and in addition, allowed me to test the non-toxic Zerorez multi-surface cleaning solution on my counter tops, windows, etc. It worked really well, and I bought a 5 gallon jug. :) I learned that Zerorez also cleans and seals granite, as well. James was kind enough to give me a preliminary estimate, so I plan to call to have that job done as well. Oh, and my one area carpet and two bedroom carpets look great after the cleaning! Thanks, James!
The product is good. The staff is awesome! The customer service I received is the reason I will be a return customer.
Fast, and reasonable. Always helpful, Great results on even neglected carpets and floors.
Your man James did a great job and very nice to work with
Always very friendly technicians willing to please and do the job the very best they can with the condition of the carpet or floor.
my carpet looked brand new and it was really dirty
Love how thorough of a job that your techs do!
Products seem to work and technicians are very knowledgeable as well as pleasant and efficient.
Price for additional biological areas, and how wet the carpet still is two days later. This is not a long like carpet, in fact its as low pile as it comes.
Did a great job. Quick and clean.
Tech (Steven) provided the utmost professional service, very willing to explain and demonstrate. Was very personable, expressed interest in conversation, was treated with the utmost respect, not just another number. I would definitely recommend your services.
Thank You : )
The cleaning
No soap or residue! Jello stain from several years ago was completely removed! Cleaning head well shaped to reach into corners and smaller spaces than large traditional machines. Trey was very pleasant and very helpful in helping me move various pieces of furniture. I really appreciate that. He also cleaned 5 counter chairs on request. I will definitely do business with your company again. Very Pleased. Thank You!
Name removed
Clean and organized and friendly
The tech was very professional & careful of furniture. Liked the feel of the carpet & no smell.
The technician was very nice hard working. I just love it for sure I will call again when I need service and I will recommend others too
Everything! Customer service is great, my technician was
Courteous, knowledgeable, and I felt comfortable
Having him in my home. The carpets look great and smell
Great!!
They clean very well. The carpets and mattresses look almost new when you are done
Very easy to schedule, friendly staff (service man was actually early, which is a rarity for service-related jobs) and the entire process went smoothly, was very happy with end result.
I have used Zerorez in the past and just used it again and LOVE the company! The salesman explained everything to us, gave advice on products to use and was very thorough!!!
For my first time using Zerorez, i was impressed with their customer service on all levels. The person, Paul, whom i made the appointment with was very helpful and got me in last minute the day before the super bowl. The technician, shawn, was friendly, answered all our questions and even let us add on an additional room while still staying under our budget. We will be using them again.
Provide more accurate pricing estimates on phone requests.
My first estimate received over the phone was $183. The technician, when he arrived at my house, quoted me a price of over $300 for the same job. Almost 100% increase. I did to like that.
Professional, pleasant, and thorough. Preston is a good man , give him a kudos
James did an amazing job on our home. He was very personable and professional.