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based on 84416 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great technician, very friendly and knowledgeable. Product did wonders for my carpet
It wasn't so much that i was disappointed per say, the technician was great, very frendily, did a wonderful job, told me about other products that i am definetly interested in, and did an amazing cleaning job, HOWEVER. due to accident i wasn't able to get all the rooms i wanted cleaned, cleaned, I only had time for one oversized room, a small pass through area [2 1/2 x 3], and a small bedroom [10x8] with a queen size bed so very little carpet and what was supposed to be a 3 room specail for $119 turn into a $193 bill, it would have been $220 if i hadn't of taken off the protection for the bedroom, OUCH! I love the way my carpet looks and feels after a Zerorez cleaning but i'm not sure i will continue using Zerorez :O(
On time arrival, quick service by knowledgeable service people.
The quality and tradesmen are professional and thorough.
Servicemen were very professional; the job was done efficiently and very well
Excellent work, both the carpet and the tile look like new
YOUR REP/(ABLE) DID A AWESOME JOB FOR US.
Technician was very informative and told us what we could expect and house smelled good after completed. Carpet looked great after finished and next day. Got all the spots out from pet accidents. Will definately will use again and get the rest of our house done before the holidays. Zach was a very courteous and worked hard to meet our expectations. felt very confident in his knowledge and liked that he had suggestions to help with our cleaning needs. Thanks Zerorex and Zach!
The feel of the carpet post cleaning and how good the carpets look.
I like the non chemicalness of it!! :) It left our carpets clean and with zero residue!! :)
Friendly, prompt, professional staff. Great service. Carpets turn out great without chemical smell.
No Chemicals! Casey was awesome. She communicated with me through the whole process and was friendly and competent.
The representative you sent to my home was a very friendly guy and he provided wonderful service. He was very knowledgeable about carpet!
Little chemicals
You were unable to get out basic dirt stains that Stanley Steamer always gets out. I was trying you out to see if you were better but I was really disappointed.
A little pricey and less effective product than competitor
The willingness of Jeff to explain what he was doing and his friendliness.
The representative was informative and gave my wife the direct talk. Our carpet is 12 yrs old. Still happy with the way it turned out for the traffic it gets...thank you
Very friendly!!!
The technician, Andrew, was great. He did a very thorough job cleaning a very dirty carpet.
Excellent service. Very professional and really did a nice job. I am very pleased with the quality of work.
Just good work and service
Great customer service. The Representative was helpful, knowledgeable, and friendly
The technician was friendly and knowledgable. He worked quickly and my carpets look great. Not using harsh chemicals to clean is so much healthier.
I like the fact that there is not any residue, the price is fantastic and the rep's are alway professional and friendly
No chemicals and it gets all kinds of stuff out of your carpet. Leaves tile look new!
Zeorez called us the day before to set the appointment window, then called the day of 30 minutes prior. I liked not having a big window to wait, and that the tech was right on time. I also appreciated the quality of the work our tech did.
Products used was very good, no smells after the job was done. Service guys were nice and answered all of my questions.
Taylor was very nice and professional. He did a great job and was very friendly with our kids.
Loved the friendly phone system when you call in and how personable the representative you speak with is while setting the appointment. The carpets looked great, there was no odd smell and the carpets dried quickly and all stains were gone.