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based on 84410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technicians went above and beyond on making sure some troublesome areas were fully addressed.
The way the product cleans! What else? Everyone was so courteous and very helpful. This was not my first cleaning from you and it won't be my last. Nancy
Quality work in a timely manner.
The carpets are exceptionally clean and those doing the cleaning are extremely friendly and helpful. Wonderful service!!
Not only is the finished product great, but the timeliness and professionalism of every technician we've had at our home have been consistently superb.i can't say enough good things about them!
The quality of service given was outstanding.
There are still areas that did not come completely clean, including the grout. We understand that cracking in the grout will cause dark marks, but within 2 hours we had black feet. Can't imagine that should be possible.
The lady I scheduled with was awesome. The guy who cleaned was professional.
Thanks
It was done quick and right.
Service Keith was very professional and very nice. Went over everything and about the product. I was impressed with how clean it looked..I have original carpet from previous owners that had pets in the house. Made me feel good that it came out so good. Thank you
The price was much more than the quoted price. I felt I was baited and switched
No chemicals and professional service. Andrew and Josh were fantastic.
Your service man was on time, polite and did an outstanding job. Thank You
Clean, no odor and no streaking
Enviro friendly and cleans really well.
I recommended this job to my son and his wife and was completely disappointed with the outcome I believe and feel that there was on attention to detail as was given to my home.
I liked the service guy very much. He was polite, well-trained in business conversation. The deep cleaning/extraction device worked very well on carpet pet stains, and overall, my 12-year old Berber carpet looked great afterward. It still looks good two-weeks later.
I like that the service tech looked clean and respectable. I liked that the service tech used plastic blockers around the corners in my home. I liked the two sets of booties left behind. I liked that the carpet dried soft and fluffy (as opposed to crunchy).
Carpet was not sticky or stiff after service
Friendly, professional and helpful service technician. He did the best he could with the flooring I presented him with.
The carpets stayed clean for the better part of a year
How clean the carpet becomes and how fast it dries. The associate that cleaned our carpet was very professional and friendly. I would certainly rec mmend him.
First name removed moore
everything
The fact that soap/shampoo is not used on the carpet. I love the water, I use it daily to clean everything around my home & my cars.. My carpets are clean & dirt free & beautiful...
Loved the friendly phone system when you call in and how personable the representative you speak with is while setting the appointment. The carpets looked great, there was no odd smell and the carpets dried quickly and all stains were gone.
Great technician, very friendly and knowledgeable. Product did wonders for my carpet
It wasn't so much that i was disappointed per say, the technician was great, very frendily, did a wonderful job, told me about other products that i am definetly interested in, and did an amazing cleaning job, HOWEVER. due to accident i wasn't able to get all the rooms i wanted cleaned, cleaned, I only had time for one oversized room, a small pass through area [2 1/2 x 3], and a small bedroom [10x8] with a queen size bed so very little carpet and what was supposed to be a 3 room specail for $119 turn into a $193 bill, it would have been $220 if i hadn't of taken off the protection for the bedroom, OUCH! I love the way my carpet looks and feels after a Zerorez cleaning but i'm not sure i will continue using Zerorez :O(
On time arrival, quick service by knowledgeable service people.
The quality and tradesmen are professional and thorough.
Servicemen were very professional; the job was done efficiently and very well
Your technicians consistently work hard to ensure my carpets are clean and I love that there are no chemicals or residues left behind.