What our clients think of us!

Very professional. Extremely satisfied with the results!

The timely manner you were able to accommodate me. I called one day while moving and you were able to clean my carpets the next day for me. The rep called me to offer a protectant to be applied now that he was done. Explained the benefits and pricing. Just a wonderful company to have done business with. I will keep your business card for future use.
First name removed

Service was excellent! Very professional,polite and very organized and informed. Steve did an excellent job!

The carpets looked amazing and the tech David was very polite and helpful.

This was my first experience with Zerorez. Your radio advertising peaked my interest.
KEITH was GREAT. He took the time to explain the process and answered my questions (patiently).
Would like to have Keith become my regular ZEROREZ tech.
Quality product and professional staff. Makes for a POSITIVE EXPERIENCE.

Our rep was very friendly and took out ALL of our deep set in stains. I was amazed, the carpet looks brand new!

I like your quick response time, and the marvelous way the carpet look s after it is clean.

Less "upselling" of other services and products when requested to come in to a home to do routine cleaning. Service Reps were very professional and did a great job. Quite pricey for what I had done.

Thank You for your inquiry.

When I called in, I explained that we had just had our family room cleaned by your company within the last couple of months, but since then I spilled a gatorade in one spot and we had 2 other areas where our puppy had thrown up. I was quoted $54.00 to just clean those 3 spots. When Tyrone arrived, he was not aware of the quote and called in for clarification. Apparently, he had not looked at his call information closely enough, because it did say $54.00. Then we had long, confusing discussions about what he was going to do and how much it was going to cost. I needed to get to work, so I asked him if he couldn't, at least get started and we would figure out the cost as we went along. The gatorade stain took a lot of work with cloths and an iron, but he got it out. He managed to get us up to paying about $164.00. He insisted on cleaning about 2/3 of the whole area with your standard procedure, even though we told him we just expected the spots to be cleaned. We are planning to replace this carpeting with very good quality carpet with stain guard and we really didn't want to put this much money into cleaning it again. Tyrone was very courteous, respectful and pleasant. However, it was obvious that he has been trained to upgrade what he was doing to add cost. I feel like the amount we paid was worth the work he did, but we really didn't want as much work done as he talked us into. The results were amazing, because the spots seem to be gone, but we probably wouldn't have you back out if we get more stained spots. We would expect to get manipulated again to spend more than we wanted to and it would be better to clean the spots ourselves, as well as we can, until we replace the carpet with new.

I work for Hobaica Services, a 62 year old HVAC company and I'm a Comfort Specialist. I'm in people's homes everyday, selling them new air conditioning systems. We also ask for Raving Fans and that's why I took the time to explain our experience. Tyrone is a valuable asset to your company, but when a price is quoted for services, as in our case, then he should be more aware of the agreement and he should do what the customer wants, instead of trying so hard to upgrade. If he had come in and just cleaned those 3 spots, he could have been out of here in much less time and we would have been more satisfied.

Thank You
Raud and Jen Hampton

I used your service to clean carpets for a client of mine who just purchased a home; they the cleaning was very good and the tech that was at their new home was nice. I will use your service again when the need arises.

I like that the man did a very good job on the floors. He was polite and did a really good job.

zerorez is awesome when I called omg that was so funny. Every one is so nice and courteous the techs that came out where simply awesome thank you zerorez. And I thank KNIX to for recommending zerorez

Timely, friendly and efficient. The end product was very impressive. My carpet turned out better than I expected.

We like the fact that you use all natural products and no chemicals.

I have already recommended you. I loved the chemical free aspect but especially loved how clean it came. We didn't do the hallway because we are tearing it out. We are just buying the house and I don't think the white carpet has been cleaned in over 9 years. The difference between the part they did and didn't do is amazing the carpet looks brand new.

Easy to schedule. Tech phones ahead and shows up on time. Tech always courteous and efficient. CLEAN!!! Easy to pay.

I had service done recently and the stains were not completely removed as advertised. My daughter dropped some water based paint on a section of the carpet, the cleaning was done and the tech out-right stated that he could not remove the stain. All the ads for this service touted that they can remove any stain. I certainly expected that some waterbased paint would not be a problem. In addition to the paint, other stains were not removed either.

At the house we do not walk on the carpet with our outside shoes, so the carpet was mostly clean except for the accidents; which was the reason we decided to use the service.

Fast professional reasonable.

No chemicals.

You are the best

The service man was very professional and nice. He did his job very we'll. I just don't think I should have to pay for a lot of add ins to get my carpets cleaned. I felt like I was being up sold a little. The guy was great, though. I just don't know if the job is any better than regular cleaning for the price.
Thanks,

I like the outcome of my clean carpets. I like the dry time. And I like the cleaning products that I use on a day to day basis.

Keep having special pricing for former customers

Technician was curteous; neat and clean in appearance, and knowledgeable about service. (Too soon to assess comparable results.)

No chemicals

Clean and refreshing! The men were kind and courteous.

The tech that came to our house was great and I appreciated the time and care he put into cleaning our carpets! The end result was great. I would definitely recommend ZeroRez to a friend and will use you in the future again.

The cleaning services are so effective. The staff is friendly and honest.

They are green. I received very good service!

Talk about the benefits of applying the sealer up front and not after carpets are cleaned.