Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86617 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2015 — Rated 6 out of 10 by D.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets looked fantastic at first, but the next day some.of the simple stains came right back to the surface.
Report a concern   February 22, 2015 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Very efficient service; friendly personnel. Excellent results in removing paint from newer carpet areas.
Report a concern   February 22, 2015 — Rated 10 out of 10 by Virginia Nix Zerorez Phoenix
What do you like about our products and services?

I have used you twice. You are professional and what you do really works. I already tell my friends about you! Thanks for making my carpets beautiful!
Report a concern   February 22, 2015 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

I personally wasn't home when our tile & grout and carpets were cleaned but the difference I saw in the grout alone after getting home is enough to recommend the company alone. Excellent job. Our light colored grout looks like new again!!!
Report a concern   February 22, 2015 — Rated 7 out of 10 by J.E. Zerorez Phoenix
What could we do to improve?

As long as the same spots do not return
Report a concern   February 22, 2015 — Rated 7 out of 10 by R.F. Zerorez Phoenix
What could we do to improve?

I should have been given an invoice by email since I am out of state.
Report a concern   February 22, 2015 — Rated 5 out of 10 by T.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I used Zeroes a year ago and was extremely satisfied. I had them.clean my mattress. Before they came it was stained and dirty. Once they were done it was like new. This time I hired zero rez to do my mattress... The guy was here for 30 minutes and did my couches and mattress. My mattress looks exactly the same as before he came.and said I just need a new mattress. He didn't really spend a lot of time on it. Then he did my couches which looked.pretty.good but there were a couple of spots of food for instance a pudding stain from my kids that was there before he cleaned my.couches is still there. I feel like if he wasn't rushing through the job so much the quality of cleaning would have turned out much better especially for the amount of money paid to have then cleaned.
Report a concern   February 22, 2015 — Rated 9 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

It cleans well
Report a concern   February 22, 2015 — Rated 10 out of 10 by Shawnee Jarman Zerorez Phoenix
What do you like about our products and services?

How clean everything looks and feels after you are done. No sticky residue.
Report a concern   February 21, 2015 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Very professional, polite, friendly, Mike thank you for all your help, I'm very happy with the service you provided. We're very happy to meet you.
Report a concern   February 21, 2015 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

Great Technician. Did good job.
Report a concern   February 21, 2015 — Rated 9 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Good cleaning.
Report a concern   February 21, 2015 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

the flexibility of the technician was unbelievable. All areas were cleaned to perfection
Report a concern   February 21, 2015 — Rated 10 out of 10 by Dustin Wullenweber Zerorez Phoenix
What do you like about our products and services?

Great service and very effective products.
Report a concern   February 21, 2015 — Rated 9 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Carpet feels great when you are done. no chemicals. great technicions.
Report a concern   February 21, 2015 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Chemical free
Report a concern   February 21, 2015 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Amazing customer service. Immaculate carpet.
Report a concern   February 21, 2015 — Rated 9 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

CJ was very thorough and I'm very satisfied with his work. He got ALL stains COMPLETELY out of high traffic areas, and got paint out of the couch. My only problem is the moron who double scheduled him between 1 and 3. As a result, CJ wasnt able to show up until 3:30 which screwed up other plans I had for the afternoon and evening.
Report a concern   February 21, 2015 — Rated 10 out of 10 by L.A.C.J. Zerorez Phoenix
What do you like about our products and services?

Everything
Report a concern   February 21, 2015 — Rated 10 out of 10 by Deni Gusmano Zerorez Phoenix
What do you like about our products and services?

Timeliness & quality of both the service & the technicians!
Report a concern   February 21, 2015 — Rated 10 out of 10 by Jason Bedore Zerorez Phoenix
What do you like about our products and services?

The time it took for the services, most of all the outcome and softness in our carpet
Report a concern   February 20, 2015 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Clean fresh smell and carpet is not totally soaked.
Report a concern   February 20, 2015 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

we are very satisfied with the outcome. Your service was excellent and on tome
we will have you do our carpet again.
Report a concern   February 20, 2015 — Rated 10 out of 10 by Vicki Hobbs Zerorez Phoenix
What do you like about our products and services?

Your technicians Albert and Andrew explained everything and did an outstanding job
Report a concern   February 20, 2015 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Absolutely professional, mindful of where items were so they would not be hit. Knowledgeable, efficient though still meticulously thorough.
Report a concern   February 20, 2015 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

I am pleased beyond all expectations. Your technician was polite and thorough. I have already recommended you to friends and will have you back every 6 months but I must have that Great young man!
Report a concern   February 20, 2015 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

no smell The technician got stains out i never thought he could. Wine, grease and coffee, however as it dried some of the wine and coffee came back.
Report a concern   February 20, 2015 — Rated 6 out of 10 by J.K.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets are fine except for the room with the pet odor. It smells as bad as it did before it was cleaned. I know I didn't have him do the deep clean on every single spot but it did have 4 major ones treated that way. I also know there aren't any guarantees with it but it is disappointing. Otherwise, the service was great and I'm satisfied. First name removed
Report a concern   February 20, 2015 — Rated 10 out of 10 by Sean O'Gorman Zerorez Phoenix
What do you like about our products and services?

Technician was great
Report a concern   February 20, 2015 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly. Explained all about zerorez products. Eric was fantastic. Fast service. My rugs looked like new

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