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based on 86615 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
both times I have called upon you your technician really tried to get my carpet as clean as possible.
Both Shawn and Eric were perfect gentlemen WHO SPOKE PERFECT ENGLISH which is why I will call ZeroRez again& again.
Sincerfoy, DelBartosch, Scottsdale Feb,2015
The folks at Zerorez worked very hard to get our carpet cleaning done as quickly as possible, moving us up by several days. We really appreciate their cooperation. The carpets looked like brand new when the tech was finished, totally clean and stain free. The tech was polite, friendly and efficient. Great job everyone!!! We're impressed!
No res left behind. Great customer service. Tech was very helpful.
I like the fact that you do not use chemicals to clean, and that you don't leave my carpet (or upholstery soaking wet). I also like that your technicians are VERY polite and careful with the items in my home (including the walls).
I have used Zerorez for about 4 years now, and am very happy with your service. I was particularly pleased with my most current technician though, Shawn Baker in the job that he did. My carpet has never looked so good, and I had some nasty stains in the living room. Thanks!
I liked the fact that Louis was knowledgeable about the product as well as very enthusiastic! He did a great job. I also like the fact that you don't use chemicals.
My technician was late by an hour. At first I recived the wrong invoice and had to call to get it changed. Then he never called to say where he was or if he was His way or not. Then when he got here he told me that his fone got stolen and they why he couldn't call. But then when he was done he pulled out a phone to call my card in on which his kids and wife where the wall paper. But other than that he was professional and took his te with all the pet spots we had in the house.
The technician was polite, efficient and thorough. Everything looks great now. Even got the spots out!
Great service, Andrew was professional, thorough and friendly.
mike did a very good job,taking his time to remove high walk areas.
Very professional. Placed bumpers on all wall corners. and Luis was pleasant and informative. He does a great job and represents your company very well.
here on time, done quickly and professionally
Efficient,professional, timely and great work, we are happy with the way they cleaned our carpet.
no sticky carpet - and no smell -
Arrived on time. Carpet look good. Answered all my questions. Polite and courteous.
Price was exorbitant for quality outcome of service
The products are all natural and safe for my family and pets.
This was the first time we used your company and were very satisfied with customer service and the tech's that came out to clean the carpets.
We have used other carpet cleaning companies and were not really satisfied. We could see immediate results when the tech cleaned a portion of the carpet. We will use Zerorez again for our carpet needs.
Great cleaning. Plus fast friendly service
The last technician did not try hard enough to remove one of the carpet stains. He made an assumption about what the stain was without consulting me. And when I told him what he was, he still said the "carpet was damaged" and there was nothing he could do.
We really liked the fact that the cleaning solution was natural, not chemical. We also liked the results. Also, Dylan made a difficult situation work!!! Thanks so much.
Have used Zerorez twice now. Their technicians are on time and very thorough. Would use again when needed.
Carpet looks GREAT. Thought I was going to have to replace it when I moved the furniture out but Jeff did an awesome job. He took his time and really got it perfect. I am blown away. The first time I used Zerorez I was not that impressed but thought I would try you again...and boy am I glad. They look brand new...I am just speechless. Thanks so much Jeff. You do excellent work. I give you a 10!
Everything!!!!!!!!!!!!!!!!!
Awesome service, we will definitely use you guys again in the future!!
Shawn was very eager to do the best job possible
I like the fact that there are no chemicals and harsh soaps. My carpet is clean and there is no smell. Keith was great! He answered my questions, took care of my house, wore booties, protected the corners of the wall, etc. I also bought the cleaner to use in my house. Recommended it to my house cleaners as well.
Those old annoying stains disappeared before my eyes! Not to mention how quick their service was. I'm completely satisfied.
You not only do a through job, you are extremely professional.
The technician did an excellent job of explaining the process and answering any questions we had. He was very friendly and demonstrated great customer services skills. Our carpet looks brand new!!!! We had an excellent experience and would recommend Zerorez to everyone.
Everything about you is outstanding! My carpets look brand new, after over 10 years of wear! This is hands down the best cleaning of any carpets I've ever seen. Thank you.