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based on 86616 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality of work & quality of the techs you send to our homes.
I was happy with the results even bought the two gallon product. Jeff was very personable and explained the process very well.
He did a great job!
We appreciated the service
Easy.
Very thorough and customer service was great.
Abel was very respectful and an awesome worker. He is an asset to your company. He explained everything to us and had the job done in less than an hour. Our carpets were filthy in our rental home. The streets were repaved and the street ended up on our carpets. Once they were cleaned they looked better than they did when we rented the house 4 years ago. I love the fact there are no harsh chemicals used. I have already recommended your company to my friends and family. I will also be calling to set up an appointment to have the carpets in our new home we moved into last week. Please give Abel a huge pat on the back. I really hope I can get Abel to come back when i set up my next appointment. 😀👍👍
I love how clean my carpets look after they are cleaned and that it doesn't take a long time to complete the job.
You guys always do a great job. We have used you at the office, and also at our personal home. I will definitely use you many more times. thanks for a job well done.
PROFESSIONAL ULTRA CLEAN NO SOAP DRIES QUICKLY BEAUTIFUL JOB, THANKS, EDWARD JENSEN 2-23-2015
Very clean and professional.
Quick and thorough!
No residue is left on the carpets. Safe for pets.
it did not smell like chemicals afterwards and Jeff was professional
all I can say is amazing
The carpet looks great now.
I was so impressed with hiw clean my floor was after the cleaning. My flooring looks brand new again!
The technician was very patient and efficient. Our carpets look brand new.
The carpets looked amazing and having an extremely sensitive nose, I was overjoyed that the only thing I noticed was I couldn't smell the dirty carpets any longer - no nasty chemical or worse yet, "perfumey" smells that usually plague me after carpet cleaning.
I will definitely use Zerorez again and I won't wait so long next time!
The man who cleaned iur carpet was very friendly and knowledgable.
Friendly, fast service.
The hose that that is attached to the detergent canister rubbed on the entry way to the bedroom leaving black marks on the edge of the drywall. The assistant should have been alert as to the hose rubbing.
When the cleaning solution used on the carpet was mopped up off the adjacent tile, the result was a tacky feel to the tile when everything dried. Used 409 on the tile and the tackiness disappeared.
$1.50 a square foot to clean an area rug 6x4 ($36.00) was a bit rich. If it had been 6 x5 it would have been more than the cost to do a 250 square foot room!
Professional attitude and performance from the first call to the final cleanup.
Great job! Showed up early. Carpet looks great. Louis was beyond professional and I will easily make the choice to call Zerorez again.
your people r very professional
Prompt and thorough service. Very happy.
Quick dry time
They are green and safe.
I think my only disappointment has been the return of stains a few days after the initial clean. I love the tech that came out! He always works hard and gets the job done. I know this job wasn't particularly easy
The carpets looked fantastic at first, but the next day some.of the simple stains came right back to the surface.
The technician did an excellent job of explaining the process and answering any questions we had. He was very friendly and demonstrated great customer services skills. Our carpet looks brand new!!!! We had an excellent experience and would recommend Zerorez to everyone.