Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 22, 2014 — Rated 10 out of 10 by Sherry Coffey Zerorez Phoenix
What do you like about our products and services?

No residue. No hidden charges.

Report a concern   August 22, 2014 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Promt arrival, great customer service, excellent carpert cleaning reaults.

Report a concern   August 22, 2014 — Rated 2 out of 10 by T.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was very happy with your service. Already referring you to coworkers

Report a concern   August 22, 2014 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

The product leaves no residue and dries fast. The tech was very professional.

Report a concern   August 22, 2014 — Rated 10 out of 10 by Bob Husband Zerorez Phoenix
What do you like about our products and services?

I like that they have no chemicals and their techs are very friendly and they do a good job. This is the third time we have used your services and will use you from now on.
Our daughter also uses you.

Report a concern   August 22, 2014 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Safe cleaning, no after smell, friendly staff.

Report a concern   August 22, 2014 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

The process was easy from the beginning. I registered online, received a call the same day, and had my carpets done the day I wanted that week. I was called to see if the guys could come a little early; they were very professional, uniforms were clean and they were thorough with their explanation of the process. The appointment was timely and I was satisfied with the provided services. They treated a room that had been soiled by my dogs and the smell is no more!

Report a concern   August 22, 2014 — Rated 9 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

How clean my carpets are now and how committed to service your technicians were.

Report a concern   August 22, 2014 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Staff was very professional and informative. Did a great job, very satisfied.

Report a concern   August 21, 2014 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Chemical free, safe, truly clean carpets

Report a concern   August 21, 2014 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

I love that there are no toxic chemicals!

Report a concern   August 21, 2014 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

The techs showed up with a very positive attitude. I was very satisfied with the work and the employees that came and did the job. I would recommend Zerorez. Thank you again.

Report a concern   August 21, 2014 — Rated 10 out of 10 by G.F. Zerorez Phoenix
What do you like about our products and services?

No residue or odor

Report a concern   August 21, 2014 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

SUPER friendly and knowledgable staff. Very pleased with the results

Report a concern   August 21, 2014 — Rated 2 out of 10 by E.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Service was way to expensive and pet smells radiate through certain rooms. No pet spots on stairs came back within 3 days

Report a concern   August 21, 2014 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Work great!

Report a concern   August 21, 2014 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Both were fantastic! The service was excellent and I will definitely recommend Zerorez to everyone I know.

Report a concern   August 20, 2014 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

It looks very clean when you are done and very nice people to work with

Report a concern   August 20, 2014 — Rated 10 out of 10 by Dawn Carr Zerorez Phoenix
What do you like about our products and services?

I have already recommended your services to my friends. Brian and his assistant were friendly, professional and did a fantastic job. My carpet looks like new and the pet odor is gone! I will be calling again around the holidays.

Report a concern   August 20, 2014 — Rated 9 out of 10 by W.O. Zerorez Phoenix
What do you like about our products and services?

Personnel was prompt, listened to my concerns, then explained the process to me. He also explained things like drying time and other possibilities.
The Carpet turned out great and I would definitely have them back

Report a concern   August 20, 2014 — Rated 0 out of 10 by K.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was really disappointed in the look of my carpets after being cleaned. My carpets aren't that dirty with only 2 people in the household. No pets and small children. I actually went back and cleaned areas my self after paying all that money to have them professionally done. I was very disappointed and would never recommend your company.

Report a concern   August 20, 2014 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

Excellent from start to finish. My carpets are so clean. Remarkably, my tile and grout never looked so good. Your technicians are smart and explain all the processes to get beautiful carpet and tiles(and grout). They did a wonderful job and I will continue using Zerorez in the future. Gerry Last name removed

Report a concern   August 20, 2014 — Rated 10 out of 10 by Deni Gusmano Zerorez Phoenix
What do you like about our products and services?

Zerorez = DEPENDABILITY!!!! I was able to get our appointment next day, they sent 2 guys for 2 rooms so they were done in 30 MINUTES!!!! The carpets always look AMAZING & we have 2 dogs, so that can be a challenge!!! Lastly, every service guy that we have had come to our home [4 in the last 12 months] has been extremely polite, straightforward & smiles...these are really nice guys! Thank you!

Report a concern   August 20, 2014 — Rated 10 out of 10 by Stephanie Bacon Zerorez Phoenix
What do you like about our products and services?

The technician was extremely knowledgable and upfront with me about the results I should expect. He really went above and beyond my expectations! My carpets looked great, my apartment smelt fresher, and the carpets felt soft and clean after they had dried. I am very happy with the results.

Report a concern   August 20, 2014 — Rated 9 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Seemed very thorough in cleaning. Dries quickly. The men were genuinely interested in my feedback on each room.

Report a concern   August 20, 2014 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Service cleaned a walk path that was very obviously dirty and the house, which is for sale, will show very nicely.

Report a concern   August 19, 2014 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

My tile is super clean now and I liked the cleaning solution you sell.

Report a concern   August 19, 2014 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Of course, no residue...But also the crew was very attentive and took the time to explain what they were doing and if/when they found problem areas. They were kind and professional and impressive.

Report a concern   August 19, 2014 — Rated 10 out of 10 by Marge Reynolds Zerorez Phoenix
What do you like about our products and services?

EVERYTHING! GOOD TELEPHONE SERVICE WHEN MAKING APPOINTMENTS. PROMPT AND FRIENDLY TECHS AND WELL TRAINED, TOO. BRIAN AND TYRONE WERE PROFESSIONAL, EFFICENT AND HELPFUL.
(WON'T HOLD IT AGAINST BRIAN THAT HE IS A DALLAS COWBOYS FAN. I'M A STEELER FAN LIKE TYRONE)

Report a concern   August 19, 2014 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Gets the job done - my carpet is very clean.


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