Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2014 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Natural and reputable

Report a concern   July 28, 2014 — Rated 8 out of 10 by C.D. Zerorez Phoenix
What could we do to improve?

The tech was very friendly and efficient. I like the end results very much. However, we
did find it pricey compared to other companies.

Report a concern   July 28, 2014 — Rated 9 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

High quality work

Report a concern   July 28, 2014 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Staff was extremely professional and well organized. Our carpet and tile look brand new.

Report a concern   July 28, 2014 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Have a clean rug

Report a concern   July 28, 2014 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

I liked how truly clean my carpets got - they look like new, unlike the places that have done them before and honestly the traffic areas looked worse after they were cleaned then before due to the soap that was used.

Report a concern   July 28, 2014 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

We needed to get the carpets cleaned in our rental house and were pleased with the service we received from your technician. He was very knowledgeable about the stains (including pet stains) that were present and treated them accordingly. The carpet dried quickly and seriously looked almost new! We have used your company several times in other incidences and will continue to use your services whenever needed. Thank you!

Report a concern   July 28, 2014 — Rated 10 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

My sofa and mattresses were cleaned and felt soft afterward ... not crunchy.

Report a concern   July 28, 2014 — Rated 8 out of 10 by D.J. Zerorez Phoenix
What could we do to improve?

Use an attachment or device to clean up to the baseboards and around toilets on tile floors.

Report a concern   July 27, 2014 — Rated 8 out of 10 by D.D.S. Zerorez Phoenix
What could we do to improve?

good job was done, however, more reasonable price

Report a concern   July 27, 2014 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

The tech (Jase) was pleasant, professional, and very informative. The carpet and tile looks great!

Report a concern   July 27, 2014 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals, efficient and organized

Report a concern   July 27, 2014 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

You were on time and did what you said you were going to do. Technician was polite and a fine representative of your organization!

Report a concern   July 27, 2014 — Rated 10 out of 10 by Catherine Arki Zerorez Phoenix
What do you like about our products and services?

No chemical smell!

Report a concern   July 27, 2014 — Rated 10 out of 10 by Karen Vogel Zerorez Phoenix
What do you like about our products and services?

The carpet came out very clean and bright. The technician answered all our questions and explained your product. We are very happy with the results.

Report a concern   July 27, 2014 — Rated 10 out of 10 by Kim Lowy Zerorez Phoenix
What do you like about our products and services?

Reliable, honest, and you always do a superb job.

Report a concern   July 27, 2014 — Rated 6 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I must say that the technician was one of the nicest and politest carpet cleaning techs with whom I have had the pleasure of doing business. John was punctual, too. And your scheduling personnel were polite and professional as well. I am impressed!

Though the tech was nice, and he got a nice tip, I am a tad disappointed with the outcome of the cleaning. A few stains were missed. Can this be remedied?

Report a concern   July 27, 2014 — Rated 10 out of 10 by Della Nichols Zerorez Phoenix
What do you like about our products and services?

The service is always friendly and professional! The quality of work is superior. The work ethic is excellent and cooperative. They are even willing and happy to address any issue you may have afterward, should there be an area that accidentally was missed. There is no attitude from a service tech if a revisit is required. I have openly spoken to my family, friends and co-workers about my love for Zerorez's service, work, results, and products used!

Report a concern   July 27, 2014 — Rated 10 out of 10 by Pat Stone Zerorez Phoenix
What do you like about our products and services?

I was impressed that what you advertised was exactly what I got. By that I mean excellent service- your technician, Taylor Langston, explained the original service that I had wanted plus additional options that I might desire- without pressure. He, also, represented your company's image very well: neat and clean-cut, on-time, and did a wonderful job!

Report a concern   July 27, 2014 — Rated 10 out of 10 by M Jennifer Gilbert Zerorez Phoenix
What do you like about our products and services?

Eric did an excellent job! He kept me informed about averything he was doing and made good suggestions and recommendations. My floors and carpets look great! And I really like the Empowered Water!

Report a concern   July 27, 2014 — Rated 10 out of 10 by S.Y. Zerorez Phoenix
What do you like about our products and services?

Very friendly and knowledgable technicians, turned a very dirty carpet into a carpet that is livable.

Report a concern   July 27, 2014 — Rated 10 out of 10 by Meghan Riley Zerorez Phoenix
What do you like about our products and services?

I don't think out carpet or tile/grout has ever been this clean. Craig was incredibly thorough and I couldn't be more please with how everything turned out. I'll definitely be sharing my experience with my friends and family!

Report a concern   July 26, 2014 — Rated 10 out of 10 by Maggie Williamson Zerorez Phoenix
What do you like about our products and services?

I love the results...........all, and I do mean ALL the stains are removed. I had your company clean my Mom's carpeting - at the time she had a bad case of macular degeneration and the spots throughtout the house were pretty bad, which, of course, she couldn't see. When the job was finished, the carpeting looked completely and totally new.........absolutely no stains left. That's impressive.....

Report a concern   July 26, 2014 — Rated 10 out of 10 by M.S.L. Zerorez Phoenix
What do you like about our products and services?

Tech was clean, mature, punctual, friendly , informative. Product is common sense smart, effective, and at an affordable price. I got exactly what I wanted: clean carpet , great service, at a very reasonable price. I will be making a future appointment for other cleaning service. Thank you .

PS: Craig was very professional, he should be recognized for his abilities and work ethics.

Report a concern   July 26, 2014 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

The Empowered Water cleans great and doesn't leave any filmy residue. Our technician was great and extremely knowledgeable! We will definitely use Zerorez again in the future.

Report a concern   July 26, 2014 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Clean, fast, friendly and very professional

Report a concern   July 26, 2014 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

On time. The carpet was not wet for days. Personnel very professional. Thank you.

Report a concern   July 26, 2014 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

The technician was on time and very professional. He did a great job.

Report a concern   July 25, 2014 — Rated 6 out of 10 by A.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet looks great. .I was just disappointed that I could only do one room..felt that the price and conversation ahead of time was very misleading. ..I also had said that I wanted a tile/grout demo but that did not happen :(

Report a concern   July 25, 2014 — Rated 10 out of 10 by M.Y. Zerorez Phoenix
What do you like about our products and services?

That's its soap free and the use of sanitizer


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