Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87491 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2015 — Rated 10 out of 10 by Pam Hahn Zerorez Phoenix
What do you like about our products and services?

I like the fact that it is odorless, clean and good for my home. The man who cleaned my rugs was well spoken, considerate and took time to explain what he was doing and how to take care of my carpets going forward. And my rugs now look great!

Report a concern   March 25, 2015 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, on time, professional, quick, and carpets turn out great. Thanks!

Report a concern   March 25, 2015 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Preston worked really hard to get our carpet clean and it looks great!

Report a concern   March 25, 2015 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

No smells, no crunchy feeling afterward.Steve K gave great service

Report a concern   March 25, 2015 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient.

Report a concern   March 25, 2015 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

My technician was honest and upfront with everything. I was concerned that some traffic patterns on my carpet wouldn't be remedied and my technician was very helpful and educated me on what the outcome should be. Very pleased with the service and will be using again.

Report a concern   March 25, 2015 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Friendly, thourough, showed they cared.

Report a concern   March 25, 2015 — Rated 7 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

Get the carpet cleaner

Report a concern   March 25, 2015 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Your teck was fantastic

Report a concern   March 25, 2015 — Rated 9 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

the results

Report a concern   March 25, 2015 — Rated 9 out of 10 by T.W.A.D. Zerorez Phoenix
What do you like about our products and services?

prompt arrival and estimate of job length by service tech.

Report a concern   March 25, 2015 — Rated 9 out of 10 by K.D.D. Zerorez Phoenix
What do you like about our products and services?

How clean our carpets are after the service and your employees were very professional.

Report a concern   March 25, 2015 — Rated 9 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Great customer service and carpet looks new again :)

Report a concern   March 25, 2015 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

How clean the carpets looked after & the "green" cleaning!

Report a concern   March 24, 2015 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Everybody is nice and the carpets come clean.

Report a concern   March 24, 2015 — Rated 7 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

Pet odor smell. Stain still shows a little bit

Report a concern   March 24, 2015 — Rated 10 out of 10 by Fran Hill Zerorez Phoenix
What do you like about our products and services?

The carpeting looks great. I am so happy with your company and the technician, Kevin, was so nice and did such a thorough job.

Report a concern   March 24, 2015 — Rated 9 out of 10 by Steve Devore Zerorez Phoenix
What do you like about our products and services?

Very professional througout the entire process, from booking the appointment to the technician and the service he performed. Lewis was friendly, thorough, efficient and I felt comfortable with him in my house with my wife and daughter when I had to leave for work.

Report a concern   March 24, 2015 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

no soap.,,,,,looks great!!

Report a concern   March 24, 2015 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Really liked how well the grout was cleaned on tile floor and not rough feeling carpet after the cleaning.

Report a concern   March 24, 2015 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Excellent quality products and polite and kind technicians.

Report a concern   March 23, 2015 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact that no chemicals are used in the cleaning. The tech was friendly & professional. My service took less than 2 hours & everything looks great!

Report a concern   March 23, 2015 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Thank you!

Report a concern   March 23, 2015 — Rated 3 out of 10 by W.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It got very pricy for just three rooms and my tile there were lots of add on and the technician did not go out of his way for any thing. My friend has a bigger house than i do and bigger rooms and was charged considerably less and the tech even did the tile in her bathrooms for free. I got charged for two rooms in my kitchen and when she had hers done she was only charged for one and her kitchen is bigger than mine. also my husband and I were there to move furniture back and forth and the tech knew that and still didn't grout under a bookshelf and stand that we could have moved when he got to that area. Was very disappointed as I paid 400.00 to have it done and could have replaced the carpet in two areas for that much money.

Report a concern   March 23, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Your carpet cleaners are always very professional

Report a concern   March 23, 2015 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

The no residue and chemical free products. I was so impressed with the results and purchased the cleaning kit as well. James our tech. was so professional and kind. He treated me with great respect and complimented our new home. He did an outstanding job and offered great cleaning advice to keep our home looking nice.

Report a concern   March 23, 2015 — Rated 10 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

What I like best about your service was the attention to detail and thoroughness of your technician Steve

Report a concern   March 23, 2015 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

both excellent

Report a concern   March 23, 2015 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

everyone I talked too and came in contact with very nice and helpful...

Report a concern   March 23, 2015 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and professional, he arrived in a timely manor and got right to work. The job was done quickly and our carpet looked great!


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