Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84422 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2014 — Rated 10 out of 10 by Cindy Carlson Zerorez Phoenix
What do you like about our products and services?

Friendly, prompt, priced well, carpets are looking awesome!

Report a concern   October 9, 2014 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Good, friendly, professional service. The phone estimate was realistic, the service was on time, the technician called prior to arriving a little earlier than the window given. My carpets and floors are clean! Thank you!

Report a concern   October 9, 2014 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

REsults...
Kept me informed re: time of arrival

Report a concern   October 9, 2014 — Rated 8 out of 10 by T.S. Zerorez Phoenix
What could we do to improve?

I was immediately pressured into trying to buy extra treatment for $25 per room which would have been an extra $75 dollars on top of the total which KNIX says 3 rooms complete for $129!

Report a concern   October 9, 2014 — Rated 9 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

I'm very happy with the tile cleaning service. I want to have my couches cleaned as well, but your prices for that are just too high. I'm just going to clean them myself. As for the tile, I'll definitely have you guys come back in a few months.

Thanks!

Report a concern   October 9, 2014 — Rated 10 out of 10 by Lisa Campbell Updegraff Clinic Zerorez Phoenix
What do you like about our products and services?

Your techs are clean. I like your philosophy and the results I get when I have used your services for my home and/or office. Thank you!

Report a concern   October 9, 2014 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

good service

Report a concern   October 9, 2014 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

I am always very pleased with the outcome of any cleaning services contracted. I have had Zerorez clean my carpets, steam my tile floors, and most recently a large sofa. I have large dogs who make it difficult to keep things clean and your company always does an excellent job of restoring our carpets and floors so that they look almost new again.

Report a concern   October 9, 2014 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

You called when you were on your way, the Tech went over everything before he started, and the carpet came out clean!

Report a concern   October 9, 2014 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Seems like the carpet came clean. no chemicals and the tech was SUPER. His name was Luis.

Report a concern   October 9, 2014 — Rated 10 out of 10 by Mary Apodaca Zerorez Phoenix
What do you like about our products and services?

Everything came clean and tge carpets were not soaked.

Report a concern   October 9, 2014 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

I liked how the tech was so thorough.

Report a concern   October 9, 2014 — Rated 9 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Services were great Trey was very polite and did a very nice job

Report a concern   October 9, 2014 — Rated 10 out of 10 by David Weber Zerorez Phoenix
What do you like about our products and services?

new looking tile

Report a concern   October 9, 2014 — Rated 1 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We recently had our sins room cleaned however dispite paying for he extra for pet stain removal (which was a lot of puppy urine)smells wrost then before we had the carpet cleaned! Very disappointed will not use zerorez again

Report a concern   October 8, 2014 — Rated 10 out of 10 by Ben Stayner Zerorez Phoenix
What do you like about our products and services?

Service was fantastic! You were on time and pleasant.

Report a concern   October 8, 2014 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

Prompt response to schedule, follow through as a reminder, courteous and trained technician, fair pricing

Report a concern   October 8, 2014 — Rated 8 out of 10 by J.L. Zerorez Phoenix
What could we do to improve?

Reduce prices

Report a concern   October 8, 2014 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Everyone was extremely professional and knowledgable. From the person who answered the phone to the person calling about technician time to the technician himself. What a great company! And carpets look new! Look forward to using your services again and will definitely recommend (already have) to family and friends.

Report a concern   October 8, 2014 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Clean sanitized fragrance with no residue feel to carpet when walking barefooted leaving the carpet feeling soft and clean.

Report a concern   October 8, 2014 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

No left behind chemicals or residue. Fast cleaning service and great customer service.

Report a concern   October 8, 2014 — Rated 7 out of 10 by K.D. Zerorez Phoenix
What could we do to improve?

A little pricey

Report a concern   October 8, 2014 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

For our first use of your company, we were very impressed with your customer service from making our appointment to our technician that came out to our house to provide our service, Luis, he was very professional.

Report a concern   October 8, 2014 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

My carpet looks like new.

Report a concern   October 8, 2014 — Rated 10 out of 10 by E.O.B. Zerorez Phoenix
What do you like about our products and services?

Great Job

Report a concern   October 8, 2014 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Technicians are very professional and very willing to satisfy. I always like the way my carpets look and smell afterwards and they are never saturated and dry in a reasonable length of time. Always happy to recommend Zerorez when someone asks who they should use for carpet cleaning.

Report a concern   October 8, 2014 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

I was pleasantly surprised at how soon the carpets were dry and I could put things away.

Report a concern   October 8, 2014 — Rated 9 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Effective, efficient, and polite.

Report a concern   October 8, 2014 — Rated 10 out of 10 by Tom Donovan Zerorez Phoenix
What do you like about our products and services?

products do an exceptional job, technicans are very professional.

Report a concern   October 8, 2014 — Rated 8 out of 10 by D.K. Zerorez Phoenix
What could we do to improve?

There were stains left exiting the door ways on two of the bedroom. must have been residual from the dirty water. I spot cleaned it and it's OK now. Just a heads up.


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