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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Perfect from start to finish, appointment was easy, communication was excellent, and Keith Keitholtz our technician was pleasent with complete attention to detail. I will only use Zerorez in the future.....
I was completely satisfied with your phone associate and with the technician that came to my house. I was able to schedule the service the next day. Which really helped with my time line. The technician explained everything to me to make sure there were no surprises. He was quick, efficient and friendly. By the way my tile and carpet look and feel brand new. Thanks.
First time customer, VERY happy with the complete process, especially the finished product! Thank you Zerorez.
Outstanding customer service !!! Luis excellent technician very thorough in office Lindsay very good attitude very helpful answer all my questions. Will definitely use your company again thank u First name removed.
Your company represents true professionalism from the time that I called to make an appointment to the time that the job was finished.
Everyone was super friendly and helpful.
THE AFFORDABILITY
The customer service and promptness.
The products worked and the service was great. A fellow called to tell me that the technician(Tyler) would be here in about 20 minutes. The technician's name was really Josh. I kept calling him Tyler and did not know that he was Josh until after he had gone and saw his name on the receipt. He has a very good way of sharing information about Zerorez and is very good at his work.
The way you clean the carpets
Professionalism, knowledge, friendly, confident.
your employees (Lindsay on the phone, and Keith my technician) were every so friendly...no complaints there. My suggestion for improvement is some more technical/scientific info available to back of claim of "just H20.... being a sanitizer" That is a little difficult for me to understand. Perhaps your water is UV sanitized? That makes it free of organisms, but doesn't kill an organism it is sprayed on. ???? You would need to provide more info in order for me to recommend.
worker did his best to get out all the stains but they were ground in for years and he could only do so much but all in all they looked 10 times better he was very pleasant and a hard worker.
Grout didn't turn out well. Couple crusty spots. The technician though was awesome.
The employees were friendly and considerate of my home. My carpets are very clean
Quality results, professional service from initial contact through service technician. Excellent results, fairly priced.
The carpets were cleaned very well. Thank you.
Safe for pets and kids
The personal attention. .from the first phone call til the end with our in home INCREDIBLE service! Awesome hard worker! I'm so sorry I forgot his name "it began with an A" Alma, Alba ?
He's Awesome and paid attention to our tough areas!
Complete job and each visit you have provided a little extra something in the services. Staff has always proven to be caring, knowledgeable and friendly.
I like that you don't use chemicals. I like the "special water" process. The quality of the cleaning service is the best I've ever had.
Effecient, Effective and Professional Technician.
There were no harsh chemicals used.
In fact when the carpets were cleaned by Zerorez, they removed all chemicals and detergents left behind from the previous carpet cleaning companies.
Zerorez setup appointment times and confirmed appointment times and arrived on time as scheduled.
Zerorez cleaned 10300 square feet of carpet that was occupied during the day and vacated in the evenings " three hours per evening" over a three day period with out a single complaint.
You are as good as advertised. Quick drying time no chemicals involved and you clean up after yourselves.
My carpets looks brand new again! And my travatine floors looks as they did when we moved it!! I love my floors, Thank you.
it took out spots no other cleaners could
do.
no soap residue
Great friendly service and nice clean carpets!!
Very profession servicemen. Enjoyed the fact that Zerorez is a natural product. No chemicals!
Tyrone was extremely professional and also a very nice person. He answered all my questions. He was very kind. Your coming back next week for the granite counters I expect that experience to be very good as well.