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based on 86599 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First the customer service was exemplary.The lady who scheduled the appointment was very friendly and helpful. She answered all of my questions and did rush me or make me feel like I was taking up to much time.
The tech who came out, Robert, was very thorough and took the time necessary to make sure he cleaned everything completely and worked a couple of areas more than once when those areas were not coming as clean as the rest of the carpet. He worked hard and stayed until we were satisfied. Thank you Robert.
The men did a great job.
Your product works like no others, and your service people are "hands down" the most honest about what to expect. Thanks for the best carpet cleaning service in the World!
Environmently friendly and cleans well!
Gets the job done without residue.
Technician was awesome! Did a great job getting the problem areas clean & smelling fresh! Will recommend to anyone!
The tech, Kevin did an excellent job and addressed all of our questions and concerns. We will call on Zerorez for all future carpet cleaning.
So far, the best carpet cleaners I've found.
My technician was prompt and efficient and my house didn't have a strong chemical smell that is usually left behind by other carpet cleaning services.
First time user. Was satisfied with results
The entire process was easy. The technician was prompt, professional and fast. The carpet did not smell during or after the process.
tech was respectful answned all questions and carpets look great
Prompt and courteous. Explained procedure, pros and cons of different applications. Carpet looks very nice one week later.
I still have areas that look worn down and I have areas that feel crispy not clean I would like someone to take a look and it also took way too long to dry. Please have someone contact me at Phone number removed Name removed
How clean the rugs turned out
Everyone we come in contact with, is friendly and professional.
Not disappointed
No chemicals
I was not happy with the person that did the bathrooms. He broke my brush that I use to scrub my feet with. Not a big deal but the handle was broken in two places. He claimed he picked it up and it broke. Did not say anything until I inspected the bathroom. Did not admit to it but went out and got the two pieces that got broken. I think he must have used it to scrub the tub, I am not sure, but can't figure out how it got broken. I would not want him back.
Steve was an excellent carpet cleaner. He gets a 10.
I requested him for my son, Greg and he was out to his home yesterday.
Great job!
Very knowledgable
The lady who accomplished our cleaning arrived actually early and did a very superb cleaning of our older carpet and one chair--we have never had such results.
Your employees name was Casey Shapiro and she deserves a lot of praise!
If allowed for future cleanings, we will most surly request ms. Shapiro
Ken Owens
I love that the high powered water was also high temperature and the carpets look fantastic. I've already given my technician's business card to my neighbors.
Nice guy and seemed to do a good job but spots came right back in a couple days
Great job on the carpet.
Friendly, knew what he was doing and answered any questions I had.
GOOD PRODUCT - GOOD JOB BY PERSON DOING THE WORK - TRUSTED THE PEOPLE INVOLVED
Extremely professional; fast and flexible scheduling/service; willingness of service technician to complete the job to my satisfaction; extreme care taken to make sure small details are included when job is finished.
Everything turned out extremely clean and my technician was awesome. He was a great representative of Zerorez products and service.
No odor or residue. Tech prompt & efficient.

The technician was FANTASTIC! I would use you again just based on your customer service!!