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based on 86599 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
About a year ago was the first time we used Zerorez and the tech did a very good job. This time Codie Hammond did an absolutely excellent job. We would highly recommend Zerorez and especially Codie.
Thank you for a superior service,
Fred and Beverly
My carpet was very worn because it is a rental so I don't expect the carpet to look perfect but I was disappointed that the area where the carpet and tile met is still brown and dirty. Maybe it is difficult to clean this area but the tech only spend about a hour and 15 min in my home which makes me think it she could of spend more time on these areas. However the rest of the house looks great!
Friendly phone staff and technician, effective carpet treatment, didn't have to wait for an appointment for weeks or even days, and the cleaning was fast
There were 3 square patches that were not cleaned... the largest was 18" by 2'.
I love how friendly and efficient the entire staff are and how incredibly thorough the cleaning is.
Quick and easy to work with.
On time, quality work
The service was outstanding,on time, and had a great result. He got out a few stains that had been there for years.
Not impressed with the astronomical additional fees that were "offered" to me. I'm not referring a friend or family to get into that...
I was mostly impressed by Matt, the technician that showed up to clean the carpets and kitchen grout. He was very knowledgeable, but most importantly his customer service was exceptional.
Used Zerorez for years, always great results
Attention to detail and quality of work.
I have never had my carpet cleaned so professionally before. I am so impressed with your services and the young gentleman Preston who came to work at my house. Her was so professional and a very nice young man. He totally explained your services but not in a pushy way. He did an exceptionally great job and is a great representative for your company. I will look forward to using your services again and again and have told my whole family at Easter what a great company you are. I heard of your services from the folks at KFYI and you have not disappointed me or your advertising. Thank you!
The technicians were polite, explained the services and what we could expect given the age of our carpet and condition of our tile. They went over the costs and there was no high pressure sales.
Professional and friendly. Carpets look great, drys quickly.
I was so happy with the way my floors turned out! The carpets were not extremely wet when they were done!
We also bought some water. My mirrors and windows look great! Thanks!!
Great experience, fast and the carpets are all refreshed now. Thanks
Very professional, efficient, customer focused and timely. Time will tell, but at this point we feel we received very good value.
Products are environmentally safe and smell clean and your technicians are courteous, polite and professional looking.
The service is everything that you said it would be and everything that the OTHER companies wished that theirs would be
Very professional, came in and did a good job, Explained everything very well.
Very happy with the service, the punctuality and the professionalism of the worker.
Service was fast and on time. The technician was friendly and well represented. He was not to pushy will the extra sale services he offered. Most of all the carpet came out beyond expectations, everyone that has visited my home thought that I had installed new carpet! I'll definitely use zerorez again next time I need my carpet cleaned'!
Less chemicals, better quality/long term results, excellent customer service
The guy who helped us was very kind. He clean he rugs really well. No problems here.thanks for all your help.
Empowered water
My carpets come out like new every time!
That you don't use chemicals.
Your service provider was very professional and knowledgable. We appreciated his experience and cleanliness. Very good service. Will recommend your services. Thank you for doing such a good job!
I like that you do not use harsh chemicals. I felt like my carpet was so clean.