Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2014 — Rated 10 out of 10 by Kathy Flax Zerorez Phoenix
What do you like about our products and services?

Did an incredible job! Loved our tech Tyronne. He was so well informed Our carpet looks brand new.

Kathy Flax

Report a concern   October 21, 2014 — Rated 9 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Just had carpets cleaned on 10/20 and had great service. The tech, Tyrone Winston, was pleasant amd quick. Explainrd what he was going to do and was effecient.

Report a concern   October 21, 2014 — Rated 10 out of 10 by N.P. Zerorez Phoenix
What do you like about our products and services?

The carpets look really nice.

Report a concern   October 21, 2014 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

No soap residue. pre-treatmtent great and suction power picking up water fantastic, carpet also softer and cleaner afterwards. Eric, the tech did a great job, very thorough and educated me to boot, a good all around guy.

Report a concern   October 21, 2014 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

My carpet is flawldsflawless

Report a concern   October 21, 2014 — Rated 10 out of 10 by Robin Knourek Zerorez Phoenix
What do you like about our products and services?

Your techs are very knowledgeable and awesome to work with. I have had my carpet cleaned by Zerorez twice now and am very happy.

Report a concern   October 21, 2014 — Rated 10 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

this is test

Report a concern   October 20, 2014 — Rated 9 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Work well

Report a concern   October 20, 2014 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The carpets were not wet for a lengthy period of time. The carpets look very good.

Report a concern   October 20, 2014 — Rated 5 out of 10 by A.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your ad on the radio said that you pre treat no extra charge. Some spots are already back

Report a concern   October 20, 2014 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

My technician was informative and very thorough.

Report a concern   October 20, 2014 — Rated 10 out of 10 by Rachel Thuilot Zerorez Phoenix
What do you like about our products and services?

friendly, prompt and quality service

Report a concern   October 20, 2014 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

I valued there was no "odor" from the products; the end results from the cleaning was fantastic and the individual who performed the cleaning was knowledgeable and completed pre-work before starting the job.

Report a concern   October 20, 2014 — Rated 10 out of 10 by Shelia Pestcoe Zerorez Phoenix
What do you like about our products and services?

Everyone was pleasant and pilot, from the person who booked my appointment, to the agent who called to verify and let me know when the technician would arrive to the technician himself. The technician arrived on time and was very thorough. The carpets were dry in about 4 hours and they did not have that stiff feel that other cleaners leave behind. I did not feel pressured to buy additional products and was given recommendations for what I could do in the future without making me feel like I needed to buy them right now. Purchased a bottle of your cleaning product and now I need to get the bigger bottle!!! It works miracles!!! Thank you.

Report a concern   October 20, 2014 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Attention to detail, competitive price and professional service.

Report a concern   October 20, 2014 — Rated 9 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Cleans well. Friendly, knowledgeable employees.

Report a concern   October 20, 2014 — Rated 10 out of 10 by Debra Heidemann Zerorez Phoenix
What do you like about our products and services?

Hello and Good Morning. We are very happy with the final results. It made such a huge difference. Our tech was so informative with various options and scientific details. He really knew the product along with great customer service. We actually have two dogs that kept escaping from the backyard back into the house and he was so nice and understanding about it. He did a fantastic job. We will definitely be in touch for future service. And the timing was perfect as well. We didn't sit around and wait for hours. He showed up exactly when he said he would. Thank you so much.

Report a concern   October 20, 2014 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Very professional service. Technician very knowledgeable and did an excellent job. Thank you.

Report a concern   October 20, 2014 — Rated 7 out of 10 by M.H. Zerorez Phoenix
What could we do to improve?

The service ended up being more that I thought it would and there are places that the grout is still dark. It looks a lot better than it did, I'm just not sure it's worth the money to clean it. This is the first time I've had grout cleaned... This is not a reflection on the technician! He was very friendly and professional. I'm just not sure the process is worth the money.

Report a concern   October 20, 2014 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

chemicals are not used and tech was very congenial and informed me of the steps of cleaning my carpet

Report a concern   October 20, 2014 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

My carpets come out very clean and there is no chemical odor.

Report a concern   October 19, 2014 — Rated 10 out of 10 by Susan Rocca Zerorez Phoenix
What do you like about our products and services?

Your product does not leave a chemical residue. Most of the blood stains were lightened....a few still remain. Will continue to work on them w/the Zerorez solution! The gentleman who did the cleaning was wonderful. Very thoughtful & helpful! I will only use Zerorez & have recommended them to all of my friends .

Report a concern   October 19, 2014 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

My carpets look amazing!!

Report a concern   October 19, 2014 — Rated 10 out of 10 by Tricia Miller Zerorez Phoenix
What do you like about our products and services?

We liked the service because the carpet was cleaned really nice and did not leave that sticky feeling on the carpet after it dried. The technician explained every step and we liked that. We had some areas from our pets urine spots and it looked great after it was done. The tile cleaning was the best we had every seen. The tile looks like new again - we really should have done this sooner and grout is so clean and shines. We were very pleased with the service and will use you again - without a doubt. Excellent Work and Service! Thanks Ben & Matt on KNIX for recommending this great carpet cleaning service..

Report a concern   October 19, 2014 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Carpets seem to be cleaner than when other companies cleaned them...

Report a concern   October 19, 2014 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

My area rug and two side chaos looked like new - service guy was great!

Report a concern   October 19, 2014 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

I thought the service was excellent. The work done was perfect. I liked everything about the cleaning job.

Report a concern   October 19, 2014 — Rated 10 out of 10 by Tom Gender Zerorez Phoenix
What do you like about our products and services?

The quality of the product and the service is outstanding.

Report a concern   October 19, 2014 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Makes everything look like new again.

Report a concern   October 19, 2014 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Amazing!!


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