Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84490 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2015 — Rated 10 out of 10 by Ruth Piasecki Zerorez Phoenix
What do you like about our products and services?

I like the no residue. I also like the non use of chemicals

Report a concern   April 24, 2015 — Rated 10 out of 10 by T.A.C.S. Zerorez Phoenix
What do you like about our products and services?

Everything looks great! The technicians were friendly, helpful and efficient.

Report a concern   April 24, 2015 — Rated 8 out of 10 by C.W. Zerorez Phoenix
What could we do to improve?

The guys were very polite and did a fantastic job. I would recommend zerorez for a quality job. The only drawback was the cost. Zerorez is the most expensive cleaner i have ever had. I told zerorez on the phone that I had a couch to clean and was quoted about $140.00 which i thought was a bit high, but willing to pay it. When the guys arrived at saw the couch, they said it was going to be $280.0 because it was a sectional. That was part my fault for not being specific, but I didn't realize at the time that it would make any difference. In my opinion, Zerorez is professional and do a great job, but pricey.

Report a concern   April 23, 2015 — Rated 8 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

Don't push your products

Report a concern   April 23, 2015 — Rated 10 out of 10 by Linda Leland Zerorez Phoenix
What do you like about our products and services?

My tech, Hayden, was great! Very personable, knowledgable, and efficient. He was very careful of my furnishings, walls, and 2 cats. My carpets are clean & fresh, without worries about soap/chemical residue. Carpets were dry in a few hours. I had used them in my previous home & knew their process worked for me. I will always be using Zerorez in the future!

Report a concern   April 23, 2015 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly, no chemicals. Keith K and John B did an excellent job and were knowledgeable and informative. I will definitely recommend to friends. Thank you!

Report a concern   April 23, 2015 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgeable as well as polite and courteous. Our carpets look, feel and smell amazing!

Report a concern   April 23, 2015 — Rated 10 out of 10 by Pat McKinney Zerorez Phoenix
What do you like about our products and services?

Promptness, neatness, gets the job done in a timely fashion; the technician explained the procedures and kept me informed as to any problem along the way. (There was none). He was very polite and efficient.

Report a concern   April 23, 2015 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Techs arrived on time. They were very professional and knowledgeable. The carpets looked great!

Report a concern   April 23, 2015 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

The agent that attended to my home was very courteous. He was on time and finished in record time. My carpets look fantastic!

Report a concern   April 23, 2015 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Friendly, promp service and carpet looks great!

Report a concern   April 23, 2015 — Rated 5 out of 10 by M.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was very disappointed in the 2 men who came to the house! They where rude & asked no questions at all! They where nice enough to lie about the questions on there paper & made false accusations about the condition of my carpet! I will never allow those 2men into my house again! I had received a call requesting that they come early. I scheduled this appointment to fit into my schedule & was unable to change it. The tech who came out seemed to not want to be there. I don't appreciate the attitude I received from them

Report a concern   April 23, 2015 — Rated 5 out of 10 by E.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

after the service the carpet did not look like it's been clean they rescheduled and coming to look at the carpet to clean it again.

Report a concern   April 23, 2015 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

the tech was on time she was polite and was honest about the outcome

Report a concern   April 23, 2015 — Rated 10 out of 10 by C.V.V.L.V. Zerorez Phoenix
What do you like about our products and services?

Very happy with the results, very satisfied with the technician's professionalism and efficiency, hassle-free.

Report a concern   April 23, 2015 — Rated 9 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the carpets were basically dry by the afternoon and that the house just felt fresh without there being an overwhelming lingering smell!

Report a concern   April 23, 2015 — Rated 10 out of 10 by A.G.A. Zerorez Phoenix
What do you like about our products and services?

ZEROREZ IS RELIABLE AND CONSISTENT. THEY QUICKLY BUT THOROUGHLY COMPLETE THE JOB. CARPETS LOOK/ARE CLEAN AND FRESH WHEN THEY ARE FINISHED.

Report a concern   April 23, 2015 — Rated 10 out of 10 by Candace and Richard Tashiro Zerorez Phoenix
What do you like about our products and services?

Very nice representative doing the work, carpet looks and smells much better.

Report a concern   April 23, 2015 — Rated 3 out of 10 by S.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Few stains were not treated and carpet was very crisp once dry. Very different result from first treatment.

Report a concern   April 23, 2015 — Rated 9 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Did excellent job

Report a concern   April 23, 2015 — Rated 5 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It just didnt feel as clean as i thought it was going to be.

Report a concern   April 22, 2015 — Rated 10 out of 10 by Michelle Moore Zerorez Phoenix
What do you like about our products and services?

How clean it is and it does not leave any heavy duty wetness. The technician was polite, friendly, and very professional. He was very helpful and talked with us to let us know what he was doing every step of the way. I couldn't ask for better service.

Report a concern   April 22, 2015 — Rated 10 out of 10 by H.N. Zerorez Phoenix
What do you like about our products and services?

Hayden was awesome!

Report a concern   April 22, 2015 — Rated 9 out of 10 by Jason Henry Zerorez Phoenix
What do you like about our products and services?

I appreciate the commitment to quality. Thank you for the follow up service.

Report a concern   April 22, 2015 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The friendliness and professionalism of the staff.

Report a concern   April 22, 2015 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Showed up on time. Completed at thorough walk thru and estimate. Informed me when gum was found in the carpet. Finished the work in a timely manner.

Report a concern   April 22, 2015 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

They took care of all my spots and left the carpets looking great!

Report a concern   April 22, 2015 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Travis was very good.

Report a concern   April 22, 2015 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

They work great and get the toughest stains out.

Report a concern   April 22, 2015 — Rated 10 out of 10 by R.R.L. Zerorez Phoenix
What do you like about our products and services?

It's the right way to clean.


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