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based on 84490 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good customer service, quality work, pleasant technician, on time
The service was thorough and quick. My carpet was not wet for days only a few hours.
I believe your associate did a very good job. The carpets look very clean. He was on time and was very polite.
Not so sure your process cleans better but easy to schedule and your employees are always on time and extremely effecient and polite.
Great service and very friendly technician.
Technician was on time and thorough. Carpets looked good
The Technician who come out was very professional.... but I have used several carpet cleaning services and for what we paid it was not worth it....thanks
The ability to clean without leaving residue. It just sounds like a good idea.
Very clean n a healthy way! Carpets looked like new!
Did great job and carpets are very clean. There was some cleaning fluid left on hard floor near carpet. Other areas had been wiped up. This one was just overlooked. Otherwise very pleased. Great service rep. Very friendly and professional. Thanks.
Our carpet looks great, and we very happy with the person you sent out.
The technician was professional and did a good job on our very dirty carpet... really appreciated his work and the carpets look great.
The person who cleaned my carpeting did a good job of explaining what she would do, what to expect regarding any stain that may remain (which didn't) and also pointed out the discoloration that had occurred from using throw rugs. She also pointed possible problems with the carpet that was lifting at the seams. She also gave me the card for a carpet repairman that could fix the problem before it became a problem. I was very happy with her recommendation.
WAS SUPER EASY AND CONVENIENT.
THe technition was able to do a great job considering what he was up against. I was very impressed with the end result.
Scott did a great job.
The two wonderful, polite, respectful and hardworking men Keith and John, who arrived and did a fantastic job cleaning very dirty carpets!
people & results
Sean Hankins did an AMAZING job on our carpet. I was very pleased with the service. Sean was also extremely courteous, knowledgeable and respectful. I would definitely recommend Zerorez to friends and family. The only issue that we had was that there is a small section behind my son's bedroom door that didn't get cleaned. It's like the door was left open and Sean forgot to close it and clean behind it, but it's a very small section that makes an elongated triangle. I'm sure that it was simply an oversight because we didn't even notice it right away.
Create a fair and reasonable quoting mechanism.
There were still some areas that did not come out as clean as I had hoped. I thought that Zerorez was new and better. Maybe my expectations were to high. The service tech was very nice and very polite
After cleaning, the house smelled very bad for over 24hours. The carpets looks great, however the smell
Made it very hard to be in the house.
No stinky chemical residue
Technician was awesome.
Nontoxic, fast service, on time, fast drying, friendly staff
Lower the price. The service was excellent
Didn't clea n what I wanted cleaned
Fair price combined with quality work.
on time, great job
Friendly and efficient representative. Carpets look great. Thanks Cody you were great!!