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based on 84490 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
they are soap free
Your fair pricing, extremely competent friendly technicians. My Carpet looks beautiful.
White carpet is always a challenge.
The technician was very professional and friendly. He did a great job and my carpets/tile looks amazing! I will definitely use Zerorez again!
Service was excellent, on time and pleasant.
Did a good job. The carpet looks almost brand new. The tech was courteouus.
Third time I have had them.
Everything
courteous technician and good carpet cleaning job
I love Zerorez and recommend you all the time. My carpet was really dirty this time and he did a good job considering. Thanks, First name removed
It's good.
Our technician was the absolute best. Roy explained everything about the special water and left our carpet and rug immaculate.
Very quick but very clean!
Not only do my carpets and tile look amazing, but Cody was extremely professional and efficient in doing the cleaning. I am way more than just pleased. Thank you for the wonderful service. I will recommend you to everyone who need cleaning done. My home feels truly clean now.
Technician was very friendly,polite, and informative. He also did a fantastic job.
Your customer service was beyond my expectations very courteous very knowledgeable. Your prompt phone calls reminding me of the appointment, your service staff was on time with a call did a tremendous job I certainly would tell people have told people about your company and I will continue to use your service. Thank you
the clean product and professional process
The technician had a an attitude and we have two year old carpet and he still didn't get wear patterns out even though your ad says it is possible. The cleaning also left a wet shoe odor in my 8 year old daughters room. That has never happened before either. I love the idea of zerorez but really wish the technician had more experience. I was very disappointed and it was the most expensive carpet cleaning I have had done yet.
Service man courtesy.... But hate the on hold silly voice messages
It's not you, it's me; I don't know a lot of people to whom I could recommend your services. There's not really anything you could do to improve except maybe invent a way to restore the stain proofing of the rug.
People are very friendly, while making the appointment and the technicians. Quality product.
Empower Water for cleaning its the best. Makes any job easier
My Tech guy was professional and Friendly. Outstanding Service did a great job. The women who answered the phone when I asked about having my carpets done was almost rude. I almost called and canceled my appointment with your company. I think you should have nicer people answering your questions and being friendly like Keith. I would recommend your company ONLY because of KEITH!!!!!My carpets look brand new.
Price was way too high; service was very good; technician was professional and thorough.
There was nothing NOT to like. Whenever I need carpet cleaning I will call Zerorez to make sure a good job is done.
Effective and attentive trchnicians
The couches and rugs looked great. The guy who showed up also said he would attempt to clean the hard water off our shower and granite. He said if he was unable to he would not charge us. The hard water looked exactly the same and he still charged us. The floor around my couch was left soaking wet and he left a bottle of whatever cleaning supply he was using on my kitchen floor with a dirty rag where I have a 2 yr old who could have easily opened and drank it.
My technician Kevin was very friendly, professional, and efficient. My carpets look amazing!
On time, professional, efficient, pleasant with great end results.
My technician was very knowledgable, patience and very friendly I really enjoyed the cleaning experience she showed me the difference in your product and the store products that I was using and my carpet were never clean. You had a very good tech and I'm glad you sent her to my residents. Thank you
Great methods for stains and no chemicals.
I think you are too expensive. Other services I have had do not charge extra to treat specifically stained areas. i have never before been charged a 14 environmental fee. Your service man was a nice youg earnest working young man.