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based on 86591 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
did good job of cleaning carpets, quick and easy to schedule and complete the job
cleaner process than the other services. We've used a number and zerorez is the best.
No detergents
Awesome service and got our carpets super clean! I thought we were gonna have to replace it!
Dean was great...my tile has never looked better! You will be back at my
House very soon. Thank you for a good day!
The Hirschfeld's
Everyone has been a pleasure to work with. Our carpets are cleaner than I thought possible. We could have had our tech proceed with an additional treatment due to the condition of our carpets from an aging dog. He suggested we clean first and then see how the carpet responds. I sincerely appreciated the money saving tip. Not to mention our Zerorez tech was the only one over the years that ever mentioned this particular treatment for dog spots. So far so good, the carpet looks amazing!
Does a great job cleaning w/oo horrible odors.
I called to get the three room deal not knowing there was a square footage restriction or requirement. When your employees got here and measured I was told two of my rooms were "oversized" and would be an additional charge per room. That was never mentioned when I made my reservation and now I am ready to have my carpets cleaned with all of my furniture out of the way. The technician made it right and didn't charge me but I won't likely have you out to clean my carpets again. My bill wound up just over $400 anyways with all of your random charges all of which should be on your website so the customer has an idea of what they may be in for. Not when they have the technicians at their house. Bait and switch in my opinion.
Friendly and knowledgeable tech, amazingly clean floor!
I love how clean my carpet is and the 5 gallon empowered water I get with each cleaning. The empowered water cleans my windows and appliances very well. I've been a customer for a couple of years now and I don't think I'll be using anyone else!
The technician did a great job and took his time to make sure everything was clean and sealed properly, I really appreciated him not rushing like other companies I have delt with, it made me feel like I was getting my money's worth, will be using again for sure.
Dependable, quick, good results.
Professional service technicians, no soap residue, clean smell..
The fact that there was not s lot of chemicals and quick drying.
Very good service!
The carpets and tile came out beautifully. There was a stain on the carpet when we moved into the house that I have tried removing on my own with multiple cleaning solutions and never made a difference, they came in and the stain is gone.
I thought the two guys who came out were very professional and did a great job getting out the problems in my carpet. They worked hard and I will recommend them.
I was impressed with how fast the process was to clean my tile. It has not been professional cleaned in 17 years and the tile no longer has dirt ground into the grooves in the tile.
Very timely, friendly, job dine very well technician was nice and friendly and worked hard.
Kevin Randolph did an excellent job on my carpets. I will definitely request him again next time.
tech did an excellent job of cleaning the tile grout. this was the second time i've used your services and was pleased both time. techs were very polite and thorough. will use your services again.
Service tech was on time, professional, and pleasant.
Works best on my carpets
The person who did my job, Kevin was exceptional in all the ways one would expect. Did great work with a great attitude!
(1) Very professional when booking, and estimating over the phone.
(2) I appreciate the reminder/confirmation email of the appt. and the phone call with 2-hr window.
(3) day of service, the tech was 2 hours past the window, and ZEROREZ called me (pro-actively) to apologize and give me $40 off the service for the inconvenience.
(4) my technician (Anthony) was very informative and professional.
(5) the house looked great, and no slippery, soapy residue while it was drying -
***** we are very impressed with your business!!
Your employees are very professional and friendly, willing to go out of their way to ensure our satisfaction.
Good job by technician. Friendly and thorough!
The service and professionalism is always top notch and the results are exceptional!
You do good work
You were on time, your technician was nice and knowledgeable, my carpet looks good, and it didn't cost me a fortune! Thank you.