Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84502 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2015 — Rated 9 out of 10 by Evangelina or Randy Villa - Pollock Zerorez Phoenix
What do you like about our products and services?

Very professional from beginning to end. Third time in two years to use them, everytime home feels fresh, clean and non-toxic. This last
time felt a little hard sell on additional product/service, I just stick to me budget. Thanks.
Ginna

Report a concern   June 11, 2015 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Fast and friendly service that ended with a job well done!

Report a concern   June 11, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Liked the friendliness and work of our technician. Would like to have him return when we are due for cleaning next time.

Would prefer that you offer furniture moving as an available service for those who need the help.

Report a concern   June 11, 2015 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

No Residue!

Report a concern   June 11, 2015 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

There is no stiff soap residue left after cleaning. Carpet feels like new.

Report a concern   June 10, 2015 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Fast service,

Report a concern   June 10, 2015 — Rated 10 out of 10 by Lee Gruntmeier Zerorez Phoenix
What do you like about our products and services?

Absolutely awesome!!! The tech was asesome and friendly and very professional the carpets came out amazing

Report a concern   June 10, 2015 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Results of cleaning. Personnel. Sean was professional and a pleasure to have
in our home. He took great care to protect surounding floor and furniture.

Report a concern   June 10, 2015 — Rated 9 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

When I usually get my carpet cleaned it smells for a few days. Glad this was not the case with Zerorez. I will definitely use your services again

Report a concern   June 10, 2015 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Prompt, great service, clean carpets, professional service tech, reasonable price

Report a concern   June 10, 2015 — Rated 7 out of 10 by E.M. Zerorez Phoenix
What could we do to improve?

do not miss areas,such as behind doors and spots.

Report a concern   June 10, 2015 — Rated 10 out of 10 by Patricia Gray Zerorez Phoenix
What do you like about our products and services?

We like that you use purified water, and it's so WONDERFUL to have clean, fresh carpeting without that crunching feeling!! We would also like to comment on your service representatives who are always polite and helpful. Rhys did such a GREAT job yesterday and was very thorough, competent, and courtous!!!!!!!

Report a concern   June 10, 2015 — Rated 10 out of 10 by Danny Tecco Zerorez Phoenix
What do you like about our products and services?

On time and very professional. Did a great job at care for my walls and made sure I understand everything that he was doing and how the impowered water works!!!

Report a concern   June 10, 2015 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

No odor & quick drying of carpet. Thorough cleanliness of carpet.

Report a concern   June 10, 2015 — Rated 10 out of 10 by V.F. Zerorez Phoenix
What do you like about our products and services?

Quick, easy and very effective on our furniture.!

Report a concern   June 10, 2015 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Very friendly and on time. very detailed in the information about your service.

Report a concern   June 10, 2015 — Rated 10 out of 10 by C.D.D. Zerorez Phoenix
What do you like about our products and services?

Great service overall. The gentleman that was here was very nice and professional and did an outstanding job. Glad to hear you are in Tucson, as we are heading there.

Report a concern   June 10, 2015 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Friendly service & quality work.

Report a concern   June 10, 2015 — Rated 6 out of 10 by L.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price quoted on radio was $129.00 I ended up paying $183.00. Very disappointed!!

Report a concern   June 10, 2015 — Rated 5 out of 10 by K.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I wasn't disappointed until the place where my dog eats his bones, where there was spit mixed with bones on the carpet, reappeared after a few days. Dog spit and bones shouldn't have been that hard to clean.

Report a concern   June 10, 2015 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Very friendly service gentleman. Suggested we treat our carpets since it is a new house (resale) for us that had cat odor in the carpets. Great job and we would highly recommend Zerorez to anyone.

Report a concern   June 10, 2015 — Rated 10 out of 10 by Janet Allen Zerorez Phoenix
What do you like about our products and services?

The carpet looked like new after the cleaning with no apparent residue. Tyrone did a great job and was very friendly and professional. Janet Allen

Report a concern   June 10, 2015 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

I truly loved that after a week my carpets still look clean and none of the stains have come back! Carpet companies in the past that I would use after about 3 days the majority of the stains would come back. Zerorez has a new customer for life!!!

Report a concern   June 10, 2015 — Rated 10 out of 10 by J.V.H. Zerorez Phoenix
What do you like about our products and services?

excellent service.

Report a concern   June 10, 2015 — Rated 9 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

Carpet felt normal, didn't feel crunchy like it has before when we used other companies. Smells better & looks great!

Report a concern   June 10, 2015 — Rated 10 out of 10 by Anita Jones Zerorez Phoenix
What do you like about our products and services?

My technician was amazing. With the passing of my mother, the carpets had to be cleaned and the house readied for visitation. He was respectful yet brought some cheer into the home. We have always cleaned our own carpets but since using Zerorez the first time at my own home, I will always use Zerorez!!!!!

Report a concern   June 10, 2015 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Your technician!!!

Report a concern   June 10, 2015 — Rated 9 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

You made my couch look awesome. The service technician was very professional, thourough, and frienfly.

Report a concern   June 10, 2015 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

No residues in carpet
Carpet is not "hard" when dry
Superior results

Report a concern   June 10, 2015 — Rated 9 out of 10 by P.B.C.B.M. Zerorez Phoenix
What do you like about our products and services?

Jeff was very pleasant and did a good job.


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