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based on 86591 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet still smells. Make it not smell.
Eco-friendly. Great service. Knowledgable technicians.
Everything.
I like the idea of no soaps being left behind in my carpet after cleaning.
Very clean carpet. No smell. Friendly tech.
Everyone whom I spoke with was very courteous and managed all my many questions. The carpet in our office has only ever looked this great at the time it was originally installed. Thank you!
friendly, quick and great result!
The results were not what I was hoping for.
The service and quality of work were excellent!
How could could I not say good things about Zerorez, and the tech was pretty good too. The reality is that Kris had never seen tile cleaning before and she was over-impressed with the results.
I was very satisfied with the quality of the cleaning products used. The technician was very professional and thorough in cleaning our home. Perfect job!
office personnel messed up scheduling and arrival times twice. called me at work and said they would be at my house in 20 minutes on a Monday when it was scheduled for sat. your tech Brandon did a nice job and was very courteous, good man! call me in a year. TB. thx
Friendly, efficient technician and clean product that really works.
great job on my carpet and tile. thank's
Carpet isn't still its fluffy. I forgot the guy that came out I was very pleased with his customer service.
No soaps, and professional service
Your technician was on time, courteous, and very professional. I would definitely recommend zerorez to all of my friends and family
The carpet looks great when the guy cleaned it but by the next morning a lot of the spots were back already listening to John Jay and rich rave about you guys is why I called mine aren't even pet stains and they're already back so I don't know that I would recommend you guys for $143 I could have done the same job myself
Great job and quick service! Thank you!
The entire process was simple and quick. The technician did a wonderful job and everything came out great. I had 2 couches, 1 love seat, a set of stairs and my livingroom carpet done. When everything dried it was soft to the touch. My carpet wasn't crispy feeling like it was when other companies had cleaned it. You guys are awsome! Thank you. First name removed.
Customer service
Technician
Tech was great
My carpets always look so clean in spite of being old. I tell everyone you are the only ones to have come to clean for them. Thank you
Although our technician was knowledgable and pleasant, the result of the cleaning process left my carpets and chairs looking no different than before the cleaning..."wear" area and more soiled areas looked as dark ,if not more so, than prior to the cleaning. I don't think there is any way to "make it right" .
Prompt and courteous friendly
Knowledgable
She explain each step and what to expect after she finished the cleaning the carpet.
You don't move furniture and for that reason I could not recommend you to any older friends.
The young man who showed up at our door was very professional and thorough. He explained what he was going to do and worked quickly and effectively. There was a problem with him being unable to clean our tile because of a previous sealer on it and he worked very hard to explain why and make the situation right.
I told the tech that I had other services in the past and by the third month the stains would return. I showed him the stains and he went over them once and only once
I took before and after photos as well. I showed him that the stains were still there. He stated, that after doing this all day that they're hard to see. It hasn't even been a month and the stains are back. Your adds are false.