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based on 84503 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
clean and fast
It was on time and prompt. The service was very professional and he answered all my questions very well.
effectiveness and professionalism
The scheduler & the tech Gary, did exactly what you said they would, upon booking appt.
Cleans super well and leaves a fresh smell
Customer Service was awesome from initial scheduling to requesting a change in my cleaning date to notifying me of the arrival of the technician . . all went so smoothly. I would definitely use your Service again.
Cost was a little high
The smell, or lack there of I should say. It doesn't smell like chemicals during or after. You guys cleaned our carpeted stairs (11 yrs old) and have only been cleaned by my shampooer, they look brand new almost! My children's rooms are stain free,and that in itself is amazing. I won't use anyone else..EVER
Do it right the first time
Our carpets stay cleaner longer now that Zerorez cleans them. We have 2 dogs and 2 cats, so our carpets get a lot of traffic, but after you clean them, they look brand new.
Everyone whom I have come into contact with at your company has been professional and courteous, which is great.
The fellow was great and did a great job!
All natural and gets things clean. The service was on time,very friendly and thorough.
All of the spots came clean and it smelled good
The professional manner of the technician, his thorough explanation of how the system works, and then letting me watch it. His estimate of the time involved was right on.
Your technicians are professional, courteous and do a great job!
I like the very friendly, courteous, and professional techs.
Punctuality
The high traffic areas didn't clean up as well as I thought they should.
Good Morning! I love Zerorez!! It is extremely important to me that I use organic/green product instead of chemicals. All my cleaning products are organic and not harmful to humans or the environment. Zerorez has that ethical promise and program which is why I us them again and again. The technicians are respectful, knowledgeable, and work quickly and efficiently. They are observant in the home and are able to recommend additional products that are beneficial. They arrive on time and really put muscle behind their work assuring me that my carpets are clean on every level. Zerorez was recommended to me by my neighbor many years ago. I have thanked her over and over. One last note: "Rick" was my technician this time around. He is very kind and professional, a hard-worker, and went over and beyond his job description to satisfy me as a customer. THANK YOU!
My technician was very friendly and appeared very knowledgeable about cleaning my carpets. I did not realize that you also cleaned furniture and tile/grout until he was done with my carpets. I will look forward to utilizing your services again.
very professional, kept me involved
it worked to clean my tile
Green, friendly and efficient.
Great product, timely and wonderful technicians
Zerorez cleans so well that I feel like I have new tile in my kitchen. Recently I had a lot of traffic in my house and now my carpets are totally clean again. All the heavily traffic areas are restored again.
Carpet still looked dirty in the living room.
Stain removal worked very well.
I like your people, they always do a good job, are very polite and professional. I like the way my carpet always is nice and clean, and it dries much fast with no chemicals or smells.
They did an oustanding job with our carpets. 100 percent improvement!