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based on 86591 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Work performed, quality, professionalism, price.
Ease of scheduling, updates through email, great customer service and my carpet looks so clean!
Promptness, nice tech, carpet and tile came out great
loved tile cleaning
The quote I was given included my kitchen. When the technician arrived he told me he could only do the carpet protectant for the quoted price. I had already moved all of my furniture out of my kitchen. I was very disappointed.
Your product works and the staff are friendly and efficient.
Your tech Pete was great. Great customer service skills.
The technician was very nice but went to quick and the spots I asked to remove did not get removed. The techs I had before did a much better job!
The fact that no residue is left behind. The floors dried quickly.
The technician didn't come when scheduled. He called and was surprised that your office hadn't contacted me to tell me he would be very late. He made promises about free cleaning and promised that I could be called the next morning to reschedule that day. No one called me. I finally called, was put on hold several times while Mary tried to find when I was scheduled. She finally said that I would be called back promptly. I wasn't. I called again and eventually I was given a time slot.
The guy did great job. Look like new.
Was clean and I can see the clean. No smell of any kind. Quick too.
Great Technician!
My carpets n tile look great.
It appears to clean fast does not have dual looking after drying.
This company is one of the few that truly provides excellent customer service alongside a fantastic product. Will never use anyone else !
Corners of my walls had the paint rubbed off by the tubing. Not happy😤
Friendly technician, awesome results and good pricing
Very professional and on time.
My tiles look great after they were cleaned
good job
The fact that you use alkaline water and no chemicals.
I think it would be customer friendly if when the apt was made the customer was asked if the smell of smoke bothers them, meaning the technician coming to your home might be a smoker and their clothes do smell when they smoke and a non smoker can smell that. That was the case this time for us. I did not appreciate the fact that the technician did smell of smoke upon arriving at our home and the smell is in the house until they leave and shortly afterwards.
Thank you for being open to my comments.
You use no soap
Cameron was very pleasant and did a great job. The carpet appeared cleaner than Stanley Steemer.
your employees are so nice and very helpful and I have already recommended your services to friends
Carpets look very good Nice service tech
On time, professional, carpet dries quickly.
The technician was very thorough and my carpet looked even better than last year's service. Tile looks brand new. CJ Westover did a great job!!! I'm very pleased with the service.
START TO FINISH VERY GOOD SERVICE AND GREAT RESULTS IN THE CARPET CLEANING PROCESS.