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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Although my original appointment got messed up, Zerorez did a great job of correcting the mistake and getting my carpet and tile cleaned the same day as originally scheduled. The technician (Jeff) was very professional and a very likeable person - I hope to have Jeff back to do my carpets the next time they need to be cleaned.
Carpet looked great, worker was courteous.
I had my carpet done about 6 months ago and that tech did a excellant job. the tech that just did the lower level of my house im just not impressed the way it turned out i would like a call to discuss it.
Thanks Name removed
You worked with us to accomodate our schedule. The technician was thorough about explaining the procedure and was friendly. He did a good job in a short period of time.
Thank you so much!
the tech I had, hayden, was AWESOME, wish I'd had him the first time!
because of him I have referred you to 3 different people.
I appreciate that zerorez came back out to treat my carpets again.
The service is great, on time....friendly personal, no complaints....will use you again.
Product cleans good, service prompt, and courteous, will use Zerorez again.
Very dirty carpet came out looking clean and new. Man that came to the house was very nice and knowledgeable.
Rug look like new.
the products were outstanding, and the service that I got was wonderful.
Kevin very personable and caring about his work. I liked the lack of that chemical or soapy smell one gets with other companies. The carpets are clean and not crunchy after I vacuumed the next day after the scotchguard was dry.
Thank you Zero.. Love the way my carpet and tile looks and feels!
No sticky, crunchy residue!
Your tech was on time, professional and made sure to protect my furniture!
Will use your company again!!
It's like new when they are done!! Love it!
Feel of carpet after it was cleaned and pet stain removal
Well dark spots are showing that were never there before and it was the next day. It really is disappointing.
Great cleaning technology.
You do a wonderful job in cleaning my tile and my carpet. Your staff are knowledgable and helpful. I even enjoyed making my appt when speaking to Mary.! I requested Todd but got Scott. It ended up not mattering as Scott did a wonderful job! Thank you
Great service. Great outcome. Very friendly employees.
Carpets ended up very clean. Tech was very conscientious as to the finished product, a good worker, prompt and helpful. Thank you.
Healthy cleaning solutions.
Other cleaners I have used were cheaper and did a better job cleaning. Spots that were unable to come out with zerorez, I was able to get out with a handheld cleaner the next day.
Very pricey - $255. We had 3 8X10 rugs and 1 5X7 and 1 small oval rug and 2 chairs.
Andrew was wonderful. He let me know all my options, told me about some great products and did a good and thorough job on my carpets.
Technician showed up on time and was professional and efficient.
the Zerorez rep was very friendly and did a great job. It was quick.
The carpet is very clean.
Technician was at job for only about 45 minutes to an hour.
We inspected the cleaning performed and we raised concerns about the areas that still looked visibly dirty. He claimed that they were high traffic areas and that it was the best he could do. He didn't attempt to clean the areas we identified and said we could call and see if someone else could come out to try and do a better job. We told him for the amount of money that was charged that it should have been a better job performed. We stated that we were not satisfied.

Maybe if the tech was trained better? Would say the girl I talked to was very helpful and pleasant. I would surely give you another try. Sally and Name removed