Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2015 — Rated 7 out of 10 by J.S.D. Zerorez Phoenix
What could we do to improve?

Maybe if the tech was trained better? Would say the girl I talked to was very helpful and pleasant. I would surely give you another try. Sally and Name removed

Report a concern   October 28, 2015 — Rated 10 out of 10 by Randy Roberts Zerorez Phoenix
What do you like about our products and services?

Although my original appointment got messed up, Zerorez did a great job of correcting the mistake and getting my carpet and tile cleaned the same day as originally scheduled. The technician (Jeff) was very professional and a very likeable person - I hope to have Jeff back to do my carpets the next time they need to be cleaned.

Report a concern   October 28, 2015 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Carpet looked great, worker was courteous.

Report a concern   October 28, 2015 — Rated 5 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had my carpet done about 6 months ago and that tech did a excellant job. the tech that just did the lower level of my house im just not impressed the way it turned out i would like a call to discuss it.

Thanks Name removed

Report a concern   October 28, 2015 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

You worked with us to accomodate our schedule. The technician was thorough about explaining the procedure and was friendly. He did a good job in a short period of time.

Report a concern   October 28, 2015 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Thank you so much!

Report a concern   October 28, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

the tech I had, hayden, was AWESOME, wish I'd had him the first time!
because of him I have referred you to 3 different people.

Report a concern   October 28, 2015 — Rated 10 out of 10 by W.B. Zerorez Phoenix
What do you like about our products and services?

I appreciate that zerorez came back out to treat my carpets again.

Report a concern   October 28, 2015 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The service is great, on time....friendly personal, no complaints....will use you again.

Report a concern   October 28, 2015 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Product cleans good, service prompt, and courteous, will use Zerorez again.

Report a concern   October 28, 2015 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Very dirty carpet came out looking clean and new. Man that came to the house was very nice and knowledgeable.

Report a concern   October 28, 2015 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Rug look like new.

Report a concern   October 28, 2015 — Rated 10 out of 10 by Christine Hood Zerorez Phoenix
What do you like about our products and services?

the products were outstanding, and the service that I got was wonderful.

Report a concern   October 28, 2015 — Rated 10 out of 10 by Jacqueline Moore Zerorez Phoenix
What do you like about our products and services?

Kevin very personable and caring about his work. I liked the lack of that chemical or soapy smell one gets with other companies. The carpets are clean and not crunchy after I vacuumed the next day after the scotchguard was dry.

Report a concern   October 28, 2015 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Thank you Zero.. Love the way my carpet and tile looks and feels!
No sticky, crunchy residue!
Your tech was on time, professional and made sure to protect my furniture!
Will use your company again!!

Report a concern   October 28, 2015 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

It's like new when they are done!! Love it!

Report a concern   October 28, 2015 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Feel of carpet after it was cleaned and pet stain removal

Report a concern   October 27, 2015 — Rated 0 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Well dark spots are showing that were never there before and it was the next day. It really is disappointing.

Report a concern   October 27, 2015 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Great cleaning technology.

Report a concern   October 27, 2015 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

You do a wonderful job in cleaning my tile and my carpet. Your staff are knowledgable and helpful. I even enjoyed making my appt when speaking to Mary.! I requested Todd but got Scott. It ended up not mattering as Scott did a wonderful job! Thank you

Report a concern   October 27, 2015 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Great service. Great outcome. Very friendly employees.

Report a concern   October 27, 2015 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Carpets ended up very clean. Tech was very conscientious as to the finished product, a good worker, prompt and helpful. Thank you.

Report a concern   October 27, 2015 — Rated 10 out of 10 by Michael & Elaine Bestenlehner Zerorez Phoenix
What do you like about our products and services?

Healthy cleaning solutions.

Report a concern   October 27, 2015 — Rated 2 out of 10 by B.I. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Other cleaners I have used were cheaper and did a better job cleaning. Spots that were unable to come out with zerorez, I was able to get out with a handheld cleaner the next day.

Report a concern   October 27, 2015 — Rated 5 out of 10 by S.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Very pricey - $255. We had 3 8X10 rugs and 1 5X7 and 1 small oval rug and 2 chairs.

Report a concern   October 27, 2015 — Rated 10 out of 10 by D.Z. Zerorez Phoenix
What do you like about our products and services?

Andrew was wonderful. He let me know all my options, told me about some great products and did a good and thorough job on my carpets.

Report a concern   October 27, 2015 — Rated 9 out of 10 by Jeff Tallman Zerorez Phoenix
What do you like about our products and services?

Technician showed up on time and was professional and efficient.

Report a concern   October 27, 2015 — Rated 9 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

the Zerorez rep was very friendly and did a great job. It was quick.

Report a concern   October 27, 2015 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

The carpet is very clean.

Report a concern   October 26, 2015 — Rated 0 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was at job for only about 45 minutes to an hour.
We inspected the cleaning performed and we raised concerns about the areas that still looked visibly dirty. He claimed that they were high traffic areas and that it was the best he could do. He didn't attempt to clean the areas we identified and said we could call and see if someone else could come out to try and do a better job. We told him for the amount of money that was charged that it should have been a better job performed. We stated that we were not satisfied.


Privacy Policy