Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84536 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2016 — Rated 10 out of 10 by Jennifer Davis Zerorez Phoenix
What do you like about our products and services?

I have 2 kids and 2 cats and Zerorez gets my 10 year old carpet looking and feeling brand new!

Report a concern   February 27, 2016 — Rated 8 out of 10 by T.S. Zerorez Phoenix
What could we do to improve?

I MYSELF AM PLEASED HE DID A GREAT JOB HE DIDN'T HAVE TO IMPROVE ALL WAS DONE GREAT

Report a concern   February 27, 2016 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

the techs are professional and the cleaning style is the best out there...lasts the longest.

Report a concern   February 27, 2016 — Rated 10 out of 10 by E.A. Zerorez Phoenix
What do you like about our products and services?

I was very happy with my the service guy he was very courteous and knowledgeable. The results of my carpet was fabulous. He did such a great job! Again thank him for such a great job!

Report a concern   February 27, 2016 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Excellent job. Nice young man - punctual and efficient worker.

Report a concern   February 27, 2016 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Christian did an excellent job.

Report a concern   February 26, 2016 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

I am very pleased with the service we received. The carpets turned out very nice and Devon did a Great job!!

Report a concern   February 26, 2016 — Rated 10 out of 10 by Barbara Jones Zerorez Phoenix
What do you like about our products and services?

We had a emerency red wine on the carpet. Call your company and Josuh came that day and what a great job! No more stain! Will tell all my friends about Zerorez!

Report a concern   February 26, 2016 — Rated 9 out of 10 by G.O. Zerorez Phoenix
What do you like about our products and services?

No

Report a concern   February 26, 2016 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

Carpets are nice and soft. Tech was knowledgeable and personable.

Report a concern   February 26, 2016 — Rated 10 out of 10 by Denise LeCheminant Zerorez Phoenix
What do you like about our products and services?

I just feel that I get a superior result. And let me add, our carpet tech was Amanda, and she was by far the best that we have ever had. She removed stains that two previous Zerorez techs were not able to remove.

Report a concern   February 26, 2016 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Commitment to excellence service and the fact is that your product works. Your newest sales rep. Thanks
First name removed

Report a concern   February 26, 2016 — Rated 10 out of 10 by Kay Palmer Zerorez Phoenix
What do you like about our products and services?

Anthony did a great job. Thanks, Kay

Report a concern   February 26, 2016 — Rated 10 out of 10 by Cindy Robinson. Zerorez Phoenix
What do you like about our products and services?

On time, soft but very clean carpets, courteous technician

Report a concern   February 26, 2016 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

We were super pleased with the appearance of the techs that came out, they were friendly and very knowledgeable. I love the fact that the carpets dried so fast and there are no chemicals. After hearing about Zerorez for years on KNIX I'm so happy we finally got to use your services. Thank you!

Report a concern   February 26, 2016 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

The tech, Scott was very professional and he did a very good job of explaiming every step of the zerorez process. It was really cool seeing how the empowered water works better then soap and water. I was also impressed with the way Scott was very careful with my belongings, and the carpets of course look amazing!

Report a concern   February 26, 2016 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Technician very competent and thorough. Carpets look great.

Report a concern   February 26, 2016 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly and short drying time.

I did not see a survey to rate Anthony.

Report a concern   February 26, 2016 — Rated 10 out of 10 by Mary VanderMeer Zerorez Phoenix
What do you like about our products and services?

I liked everything!
-I love the fact that your company in environmentallyrics responsible.
-It was easy to reach you both online and by phone.
-Your schedulingredients staff was polite and helpful when we had to postpone cleaning for a couple days.
-I appreciated the reminder calls -- a couple days ahead and just before Adam arrived.
-Adam was very professional and helpful. He helped us get the best price and worked quickly. He'said nice too.
-Our carpets look terrific! Even coffee and wine spots are gone.
We were going to recapped our bedroom following our master bath remodel until our contractor (B.Ann Builders) recommended you. Thanks for saving us $.

Report a concern   February 26, 2016 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Timely,courteous, professtional, knowledgable, efficient, friendly - carpets & furniture look like new! Very happy with the awesome service we received from the technitcian.

Report a concern   February 26, 2016 — Rated 10 out of 10 by M.J.H. Zerorez Phoenix
What do you like about our products and services?

Jake did such a great job. I wasn't sure I would use you again because I was not happy last time but, I am very happy with my carpet this time. It looks great Thank you Jake...

Report a concern   February 26, 2016 — Rated 5 out of 10 by K.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

A little expensive

Report a concern   February 26, 2016 — Rated 10 out of 10 by Lynda Peterson Zerorez Phoenix
What do you like about our products and services?

The service rep that came out was Sam and he was wonderful! Very professional and extremely knowledgable. My tile and carpets look so clean!

Report a concern   February 26, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

I like how honest your tech was. That mean't more to me than the service. He's a keeper. You can share my comments with staff but not publicly.

Report a concern   February 26, 2016 — Rated 0 out of 10 by B.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am sorry to report, that after paying over $200 i am very disappointed. My carpet is crunchy in some places. There are stains that have popped up all over even though i paid additional for pre-treatment. My carpet is blotchy all over

Report a concern   February 26, 2016 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   February 26, 2016 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Anthony was my tech during this experience, he and his partner were absolutely professional, informative, and kind. They maintained a very well mannered way of doing things. They kept me in the loop and even offered to go over any area I felt needed to have a second look at before they packed up. I literally have been sharing before and after photos to all my family and they are all interested in pursuing their carpets to be cleaned. Thank you for making this such a wonderful first experience. I definitely will be calling again for any future carpet treatments needed!

Report a concern   February 26, 2016 — Rated 8 out of 10 by K.M. Zerorez Phoenix
What could we do to improve?

I was pleased with the service however having my carpets cleaned by other companies I was surprised that furniture like a small table would not be moved and protection under the legs not provided. Also, I am not sure the bedroom rug under our bed which had plenty of height to accommodate the wand was cleaned. I checked the next morning and did not have the same feel as the rest of the rug. I was not informed when I bookedth the service of the environmental fee .

Report a concern   February 25, 2016 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Very good results and quick.

Report a concern   February 25, 2016 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

On time, courteous employees. Great job


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