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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality and professionalism of the technician
Everything was explained up front. The service techs are very knowledgeable and professional in addition to being very friendly.
Everything. From the first phone call, to the technician leaving our house. It is the first thing we've done in the last two months that actually went as planned, without a hitch!
Professional and courteous service. Arrived as scheduled.
The smell and how good carpet looks and feels
I like the fact that no soap by product was used. Very professional.
really like zerorez, I have used them three time and next couple of week they will they will clean my rental.
No soap residue. Clean operation.
Everyone is very nice from the scheduling to the person who is cleaning your floors, they all know what they are doing - or will find out if they don't know & try to do everything to make sure you are satisfied.
I like it is chemical free and service is very professional.
I like that you don't use chemicals to clean carpets.
great product and worked really well
Steve was a friendly and knowledgeable service technician. He was honest and took the time to educate us about the tile and grout cleaning process. We did not feel like he was selling a product just to make a sale, but rather he really cared about our satisfaction with the end result.
A very nice job was done
Technician was wonderful, my carpets look great!
Cleaned carpets extremely well! Very pleased with the results
The quality of work by Robert was amazing! He arrived promptly and completed the job without trying to sell me "add-ons". My carpets look great.
Like that harsh soaps/detergents aren't being used. No crunchy carpet. Love the quick dry time.
The tech was knowledgeable and helpful and friendly. the end result was GREAT! My carpets have never looked this good!
Very friendly, informative, and thorough. Allen did an amazing job, and even removed spots that I thought were hopeless.
Timely and good workmanship. Very friendly
No chemicals or residue
My carpet looks great! There is no odor left behind. They dried quickly. My phone coversations were highly professional. Scheduling was easy. Carpet tech Al, was patient, polite and obviously a very hard worker.
Tech was great - listened carefully to what I wanted - very polite and professional - great results and will use you again.
You are too expensive. I had an area rug over the rug that would have been cleaned anyway and I was charged for the area rug. They didn't clean the rug underneath, the area rug was over the rug they were going to clean anyway.
Quick and easy. Also a job well done.
On time. Excellent cleaning of carpet.
Cleaning better than with Chem-Dry
He did a great job cleaning our carpet. Was very informative about products being used and how to treat spills/stains in future.
Previous user...my only source!
Abe my tech was super! Very detailed, excellent work.