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based on 86574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job on our tile and grout!
Environmentally friendly products and professional staff.
Way too much corspondence to get the job scheduled, which I understabd is nessesary. However I had to state to 3 diffenent people "i work till noon so i need an afternoon appointment. When my guy called he told me he was scheduled 12 -2 so they still didnt listen
Fast, friendly with good quality service and results!
I like Casey and he knows what he is doing. I agree with most of his suggestions and when I ask a question he knows the answers.
Your Tech, Allen, was fantastic!
They worked great and no hiden fees
Your staff is always efficient, courteous and friendly. Alex did a great job! Thank you!
No chemicals, residue or odor
Sean was very professional. He did a wonderful job. My carpet looks great! I will use Zerorez again!
Process is not good for older, more highly soiled carpets. Carpet remained looking poorly. I contacted my former Carpet cleaner and he did an amazing job to do what your process did not. Disappointed and feeling ripped off.
The odor block was a great add on that helped with pee spells. I also got the squirt bottle cleaner and I love it.
No oder.
Quality work and attention to detail. Knowledgable, professional and personable technician.
carpet comes out clean, dries pretty quick,carpet guys are always friendly and curtious
Carpets have never been this clean with other providers. Our service technician was very nice and proficient at his job. Will highly recommend your service.
No sticky mess,fresh smell.
Like carpet soft and dries faster.
I love the awesome job that they do, with care and excellent results. Andrew was efficient and skilled!
The customer service was great!
Unfortunately the carpets were still soiled in all the entry ways to rooms and along the borders where carpet meets tile. I was able to clean these areas substantially more on my own after the technician left
The service men have always done a super job, very pleased with the carpet & tile cleaning.. Caron
Used it now several times.Like it.
Was told my usual tech was on vacation, so I waited to schedule my cleaning for when he would be available. A few days prior to my scheduled date, I was told that my tech would not be coming, that he only worked on certain days, that I could change my date to meet his schedule. Was told a senior tech would be coming in his place, which wasn't the case.Be more honest up front!! Was charged way more than expected for the space cleaned. Next day I had to go over some urine spots missed with my own products. Some companies grow too fast and big and forget about how important their loyal customer are. Honesty is the best policy!!! Hopefully next time I'll get happier results and give you a 10.
The technician was friendly and very professional. He did a great job on our carpet and tile.Everything looks great!
Very professional and prompt.
great product. Dave did was quick and did a great job. Very satisfied with the end result
Wonderful employees. Excellent service and product at fair prices. Thank you.
Too early to tell