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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our Technician Devon was WONDERFUL! He did an amazing job and gave us great service!
Be on time
customer service and follow up is great
Friendly prompt service and excellent results
I like not having soap residue in my carpets. And I've found your employees to be professional and efficient. Robert, your employee yesterday, was very nice. I greatly appreciate that he didn't try to up-sell me anything. He was careful, fast and very professional.
Quality & efficiency of service.
Leaves my carpet soft, not crunchy with chemicals.
Great customer service from start to finish.
Carpet felt clean and soft. Not crunchy.
Andrew was amazing!! So eager to tell us about what he was doing and why.
Great job and my carpets look fantastic. Jeff does very excellent work and is so careful with everything. Totally trust him.
The technician was on time and went above and beyond to get out the "mystery spots" in my daughter's room
They cleaned perfectly and quickly
Professional phone staff and great technicians!! Prompt professional service and great value for the price. Carpets looks great and are soft to the touch when they are done!
No chemicals. Safe for children and pets.
Great technician and customer service! Love you guys!
Allen Lane did our carpets and he was so nice and professional. He called before he came and was on time. My carpets look like new and I would be very likely to recommend Zerorez.
Your tech, Reagon, was sensational. He was polite, diligent, and worked extremely hard in the carpet and travertine flooring! The floors look marvelous! Thank you!
No residue. The technician is always very curious and knowledgeable. Process takes short time and the process works!
The guy that came to do the carpets told me he cleaned all the rooms yet when I went to the house afterwards one of the bedroom doors was still closed and that room was untouched.
Service was extremely good
Your service man was on time and very polite. Very satisfied with his service. Only problem was the smell of the chemicals. I do have asthma. Luckily I was able to open all doors and windows, plus use fans.
Lack of harmful chemicals
Very nice and informative guy who cleaned my carpet. Very quick to dry and it looks Marvelous ! ! (Please make sure that the guy who performed the service is given credit for a job well done.) Thank you ! ! !
The technician was very polite, careful, and knowledgeable. The results were excellent.
Prompt, thorough, reliable and pleasant.
We love how clean you get our carpets and with no residue or smell. Your employees are always friendly and professional. They're always on time and call 30 minutes ahead to let us know when their coming.
You always do a great job and are very professional. I like that you don't use a bunch of chemicals to clean my carpet.
Jeffry did an ok job but when the price more than doubled from the estimate it did not feel quite right. I am unsure what part I may have played in the confusion, but I gave my best effort to be accurate on the phone as to the size of the job.
Very thorough and professional.
My carpets dried very quickly and the technician that came was very friendly and straight forward.