What our clients think of us!

Anthony and Nicole did a great job. They were very professional and courteous. They made recommendations for services without being over bearing.
I have already recommended zeroez to family and friends. Our carpet looks like new again!

It was the best carpet cleaning we have ever had! My husband was so to speak anal about getting the carpets cleaned frequently and I always had told him we should try Zerorez as he was never happy with all the other companies he had used. Well, due to unfortunate circumstances I was the one who had to make the decision this time so I went with Zerorez. The technician explained very clearly what he was going to do. Showed me stains that were not clearly seen and the difference after as well. I am very happy and know my husband would've been thrilled to see the carpets this clean finally!!

Thank you!!! :)

What was agreed to on the phone was not what they came prepared to do and he told me that they can't vary from the invoice. He kept telling me that the invoice is what I agreed to. No it wasn't! He finally agreed to do part of the additional services I was supposed to be getting but not all of them while agreeing that I was paying more than my services totaled. I didn't get everything done that I was supposed to and he wanted to charge me to do "extras" when as it was I was paying the minimum and not getting services that equaled it. Also, there's a spot he completely missed about 4" in diameter and he didn't get under the "lip" of the cabinets at all.

that you do not use soap in your cleaning process, I wish you were a bit cheaper as many of my clients
dont like to pay what you ask for your service..

Not crunchy, carpet is soft afterwards.

Carpet always stays looking great weeks and weeks after

I like the fact that the carpet dries in 6-8 hours plus how clean the carpet is. Another plus is the carpet feels soft - not scratchy after it is dry.

Can't believe how clean it got our carpets. Your employee was great.

Always professional and efficient. My carpet drys quickly and looks awesome, staff are professional at every level!

I did not receive a phone call prior to Jake arriving that he would be at my home at the predicted time of arrival. He was on time, which was great, but all other carpet companies I have hired always call to give an ETA. Service was professional and looks good so far one week later.

As a former employee of Zerorez I try to spread the knowledge of how great their cleaning services really are. The team that came to clean my carpets were very professional and thorough. Carpets look great.

the carpet makes the whole house look nicer

Eric Ownesby was your rep. He was on time and did a great job. He confirmed what we had expected. we have a wear pattern in our carpet that is less then 3 years old. I was very pleased with his professionalism. I bought some of the cleaner and used it to clean my windows. I will be getting more of this amazing product. The windows look beautiful!!!

Everything!

Great guys... Only issue is I don't think my rule was cleaned in bathroom (I didn't notice until after they left)

The tech was really good and knew what he was doing it love the way the rug was after it was cleaned..

They were prompt polite and paid attention to detail

Professionalism of employee. Quick appointment setting and the results were better than expected!

Travis was very professional and courteous. Great service all around

Technician was friendly and helpful. Work was done quickly and well. One comment though, we have two dogs and I was really hoping all of the dog hair would be gone; most of it was, but some definitely still was in the carpet (I get its hard to get all of the hair when there's a lot)

I call to make a reservation the staff is polite, professional & accommodating. Prior to the tech arriving a call is made to notify me that he is on his way. One he arrives he sets up protecting my walls & covers his shoes not to track in any outside dirt nor dirty the carpeting he has just cleaned. Once completing the work, I inspect what I have approved prior to starting the work. Very SATISFIED with the service done.
The only down fall is that the tech is NOT authorized by Zerorez to move any furniture not even a sofa to clean behind or under. I understand a heavy piece of furniture could injury the tech. . I have Zerorez come out every year . Next year I will make the same call.
Thank you Zerorez & staff.

He was very friendly, professional and did a really great job with our carpets. Would definately recommend to a friend

I love that there are no chemicals used and the same goal is achieved. Customer service was excellent and the technician who came to the house was friendly, on time, and efficient.

Cleaning was not done very well

I liked how quick it dries
,but I was surprised at how wet it was. You should explain to people up front that it will be wet.

The lack of residue in the carpet

The technician was great and our carpets and tile looked really good after the service.

On time, great service, excellent results.

Friendly & efficient.

The gentleman that came to our home was excellent in explaining to me what square fotage this and that and services or extra special needs we might have and just didn't tire as I probably asked too many questions. This gentleman also just cleaned and worked and went about his job as a pro. My carpets look seriously fantastic and I am so happy with how hard he worked to get them that way. What a joy.