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based on 86574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals and no smell . You were on time for your appointment and had it finished in a short time .
Driver was very curtious and polite. On time and very professional
Good job done on time.
friendly, efficient, professional
Chemical free and no crunchy carpet
You are very pricey compared to your adds on Radio so I would half to tell my friends good but very pricey
Thorough, attention to detail, cared about our satisfaction
I was very impressed by the job that was done and I definitely will be telling people about your company
Jay was very professional and helpful. The cleaning solution was environmentally friendly.
Very informative technician that could explain everything down to the type of molecules used in the specific solutions and how they react with my type of carpet. I could not be happier with the way my carpet feels there is no crunchy feeling like other companies that use to much soap. I will recommend you to everyone I know!!!
It's a safe product that is used.
On time.
I have given you a second chance after being disappointed the first time and then you go and disappoint me again. I feel I deserve a refund.
I will NOT recommend you!
The floors were fine but there were water marks left all over the walls, baseboards and cabinets. You are coming to clean the walls today which is why i am not marking a zero.
On time, courteous and did a great job. Was amazed at how well the high traffic areas looked.
Great job and prompt service
Fast, affordable with good results!
The gentleman that came out was really nice however the very next day one of the stains which was orange soda came up even worse and even more visible than before. So today May 9, 2016 I decided to use my Kirby stain remover on that same spot which had been previously cleaned by your guy on Saturday, May 7, 2016. I was able to uplift more of the orange soda I will try this again a few more times so I have to say I was very disappointed with your company. I called your company in the first place because Tom Chambers suggested it and so did John Jay and Rich per their commercials on the radio unbeknownst to me it's all talk and this has taught me that just because companies are endorsed by celebrities this does not mean that it's going to be done right. Bummer! I have gone ahead and posted my review on Yelp and I gave you guys 3 stars. I will be very honest I will not use you guys again I have suggested that people not use you guys as well and for $143 it should've been pretty clean and it wasn't. Some of the pictures that I've seen on other yelp reviews the carpets were disgusting compared to mine. mine were practically brand-new and still you guys did not do the job that you guys claim to do. I spoke to my sister the very next day funny thing is she had planned on calling you guys until I showed her the before and after pictures of my carpet and she decided not to use you guys either.
I felt that it was on the expensive side and it didn't get my carpets as clean as I was hoping.
Professional
Great job! Carpets look amazing!
The tech was very professional. He explained the process and was very knowledgeable about cleaning the carpet/tile.
everything
No harsh chemicals, great service.
very professional and made my carpet look new. I did not think that was possible. the tile looked new when they were done.
Pet stains were addressed and some improvement made however spots are still visible. I also felt that the total costs was too expensive. S20.00 per spot in not worth the price for the amount of time and effort put in. Total costs of almost $600 for two hours works is unreasonable. Some rooms he did only the outline around furniture; he probably did an average of 60-80 square feet per room and charged $42 per room. Carpet was also wet in excess of 24 hours.
Just not impressed for the quality of service for a premium price.
Professional, fast, friendly service.
Efficient, professional, prompt
great customer service, fast, convenient and did an amazing job!
Easy to work with, quick, convenient, and great customer service and quality.